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% of web chats engaged within service level (20 seconds)
Transparency
% of web chats engaged within service level (20 seconds)
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YCC Average Speed of answer - Operators
Transparency
YCC Average Speed of answer - Operators
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YCC & Benefits % Calls answered in 20 seconds - TOTAL
Transparency
YCC & Benefits % Calls answered in 20 seconds - TOTAL
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YCC & Benefits % Calls Answered - TOTAL
Transparency
YCC & Benefits % Calls Answered - TOTAL
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Street Lighting - Number of issues reported online (Oracle CRM)
Transparency
Street Lighting - Number of issues reported online (Oracle CRM)
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STREET CLEANING - Number of issues reported
Crime and Community Safety | Environment | Transparency
STREET CLEANING - Number of issues reported
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Street Lighting - % of cases raised online (Oracle CRM)
Transparency
Street Lighting - % of cases raised online (Oracle CRM)
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Public Sector Apprenticeship Target
Employment and Skills | Transparency
This data is published in accordance with the Public Sector Apprenticeship Target. Public Bodies employing more than 250 people are required to have regard to the target of 2.3%...
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Street Cleaning - Last 30 Days Incidents
Crime and Community Safety | Environment | Transparency
This dataset contains the most recent street cleaning incidents in York - covering a 30 days period. The information presented has been recorded in City of York Council’s...
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Street Cleaning - Unresolved Incidents
Crime and Community Safety | Environment | Transparency
This dataset contains current unresolved street cleaning incidents in York recorded in City of York Council’s customer relationship management (CRM) tool from February 2019...
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Ward Committee Approved Funding
Business and Economy | Crime and Community Safety | Demographics | Education | Employment and Skills | Health | Transparency
These are the local improvement schemes and grant projects funded through Ward Committee funding. The data in 2018/2019 are the schemes that have been approved for ward funding...
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Street Cleaning - All Incidents
Crime and Community Safety | Environment | Transparency
This dataset contains all street cleaning incidents in York recorded in City of York Council’s customer relationship management (CRM) tool from February 2019 onwards. Please...
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Street Lighting - Unresolved Incidents
Crime and Community Safety | Environment | Transparency
This dataset contains current unresolved street lighting incidents in York recorded in City of York Council’s customer relationship management (CRM) tool from March 2019...
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Ward Councillors
Transparency
For further information about the ward councillors please visit the City of York Council website. *Please note that the data published within this dataset is a live API link to...
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CYC Chief Executive's Diary
Transparency
Diary of City of York Council's Chief Executive - from the 1st January 2019 onwards
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Executive Member Portfolio Scorecards 2019-2020
Performance Scorecards | Transparency
Executive Member scorecards show progress against key performance indicators for areas under each Executive Member portfolio. *Please note that due to the changes in leadership...
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Equalities Profiles
Consultation | Transparency
There is no description for this dataset
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CYC Gender Pay Gap
Transparency
CYC's annual gender pay gap report, including all CYC staff but excluding all schools staff and councillors.
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Major Projects Highlight Reports
Business and Economy | Transparency
Monthly highlight reports for major City of York Council projects.
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Street Lighting - Last 30 Days Incidents
Crime and Community Safety | Environment | Transparency
This dataset contains the __ most recent__ street lighting incidents in York - covering a 30 days period. The information presented has been recorded in City of York Council’s...
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Fly-tipping - Last 30 Days Incidents
Crime and Community Safety | Environment | Transparency
This dataset contains the most recent fly-tipping incidents in York - covering a 30 days period. The information presented has been recorded in City of York Council’s customer...
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Street Lighting - All Incidents
Crime and Community Safety | Environment | Transparency
This dataset contains all street lighting incidents in York recorded in City of York Council’s customer relationship management (CRM) tool from March 2019 onwards. Please note...
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CYC Assistant Director Service Plans 2018-19
Transparency
These are the Assistant Director service plans for 2018-19, produced at the start of the financial year as per the City of York Council's performance management framework. For...
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CYC Directorate Service Plans 2017-18
Transparency
These are the directorate service plans for 2017-18, produced at the start of the financial year as per the City of York Council's performance management framework. For more...
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CYC Internal Audit Reports 2019
Transparency
These reports are presented to the Audit and Governance Committee for consideration, and are also included with the agenda papers for the relevant meetings. Reports are also...
Organisation
City of York Council
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