% of web chats engaged within service level (20 seconds)
Description
Resources
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Performance Indicator : WEBC02
% of web chats engaged within service level (20 seconds)
Additional Info
| Field | Value |
|---|---|
| Author | City of York Council - Business Intelligence Hub |
| Maintainer | City of York Council - Business Intelligence Hub |
| Last Updated | July 15, 2020, 18:09 (UTC) |
| Created | November 20, 2019, 16:58 (UTC) |
| Schema | KPI_Period |