% of web chats engaged within service level (20 seconds)

YCC Average Speed of answer - Operators

YCC & Benefits % Calls answered in 20 seconds - TOTAL

YCC & Benefits % Calls Answered - TOTAL

Street Lighting - Number of issues reported online (Oracle CRM)

STREET CLEANING - Number of issues reported

Street Lighting - % of cases raised online (Oracle CRM)

This data is published in accordance with the Public Sector Apprenticeship Target. Public Bodies employing more than 250 people are required to have regard to the target of 2.3%...

This dataset contains the most recent street cleaning incidents in York - covering a 30 days period. The information presented has been recorded in City of York...

This dataset contains current unresolved street cleaning incidents in York recorded in City of York Council’s customer relationship management (CRM) tool from...

These are the local improvement schemes and grant projects funded through Ward Committee funding. The data in 2018/2019 are the schemes that have been approved for ward funding...

This dataset contains all street cleaning incidents in York recorded in City of York Council’s customer relationship management (CRM) tool from February 2019...

This dataset contains current unresolved street lighting incidents in York recorded in City of York Council’s customer relationship management (CRM) tool from...

For further information about the ward councillors please visit the City of York Council website. *Please...

This dataset contains the __ most recent__ street lighting incidents in York - covering a 30 days period. The information presented has been recorded in City of York Council’s...

This dataset contains the most recent fly-tipping incidents in York - covering a 30 days period. The information presented has been recorded in City of York...

This dataset contains all street lighting incidents in York recorded in City of York Council’s customer relationship management (CRM) tool from March 2019...