% of the panel who speak positively about the council

% of the panel who speak negatively about the council

Room Occupancy

Key Performance Indicators related to Transparency

Number of Complaints (All Stages) - Waste Services

% of web chats engaged within service level (20 seconds)

Do it Online service requests (Data Unvalidated)

New user accounts created on Do it Online (Data Unvalidated)

YCC Average Speed of answer - Operators

YCC % Calls answered in 20 seconds - TOTAL *This indicator has been discontinued

YCC % Calls Answered - TOTAL *This indicator has been discontinued

YCC & Benefits % Calls answered in 20 seconds - TOTAL

YCC & Benefits % Calls Answered - TOTAL

Street Lighting - Number of issues reported online (Oracle CRM)

STREET CLEANING - Number of issues reported

Street Lighting - % of cases raised online (Oracle CRM)

Polling Stations in York. *Please note that the data published within this dataset is a live API link to CYC's GIS server. Any changes made to the master copy of the data will...

This data is published in accordance with the Public Sector Apprenticeship Target. Public Bodies employing more than 250 people are required to have regard to the target of 2.3%...

This dataset contains the most recent street cleaning incidents in York - covering a 30 days period. The information presented has been recorded in City of York...

This dataset contains current unresolved street cleaning incidents in York recorded in City of York Council’s customer relationship management (CRM) tool from...

These are the local improvement schemes and grant projects funded through Ward Committee funding. The data in 2018/2019 are the schemes that have been approved for ward funding...

Summary of financial contributions arising from Section 106 Agreements in the York local planning authority area; updated quarterly. Section 106 contributions are made by...

This dataset contains all street cleaning incidents in York recorded in City of York Council’s customer relationship management (CRM) tool from February 2019...

This dataset contains current unresolved street lighting incidents in York recorded in City of York Council’s customer relationship management (CRM) tool from...