Key Performance Indicators related to Housing

% of tenants dissatisfied that their landlord listens to their views and acts on them

% of tenants satisfied that their landlord listens to their views and acts on them

% of tenants satisfied with the overall service provided by their landlord

% of tenants who say car parking is a major problem in their neighbourhood

% of tenants who say car parking is not a problem in their neighbourhood

% of tenants dissatisfied with the way their landlord deals with repairs and maintenance generally

% of tenants satisfied with the way their landlord deals with repairs and maintenance generally

Number of permanent admissions to residential & nursing care homes for younger people (18-64)

Number of customers in long-term residential and nursing care at the period end - (Snapshot)

New Homes Bonus Grant (£m) - (Cumulative to 16/17, then Annual Settlement)

Homelessness main duty (decision) - Total (new definition from 2018/19)

Homelessness main duty (decision) - Total - (YTD) (new definition from 2018/19)

Homelessness main duty (decision) - Homeless and in priority need - Intentional - (YTD) (new definition from 2018/19)

Average number of days to re-let empty properties (excluding temporary accommodation) - (YTD)

Rent Collection Rate (%) - (Snapshot)

Rent lost through voids - (Snapshot)

Number of people sleeping rough on a single night - (Snapshot)

Current council tenant arrears as % of annual rent due - (Snapshot)

Number of active applicants on North Yorkshire Home Choice who are registered with CYC (Waiting List) - (Snapshot)

Number of children in temporary accommodation - (Snapshot)

Number of homeless households with dependent children in temporary accommodation - (Snapshot)

Number of homeless households in temporary accommodation - (Snapshot)

Homelessness assessment (reason for loss of home) - % Violent relationship breakdown

Homelessness assessment (reason for loss of home) - % Violent relationship breakdown - (YTD)