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% of web chats engaged within service level (20 seconds)
Transparency
% of web chats engaged within service level (20 seconds)
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YCC Average Speed of answer - Operators
Transparency
YCC Average Speed of answer - Operators
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YCC & Benefits % Calls answered in 20 seconds - TOTAL
Transparency
YCC & Benefits % Calls answered in 20 seconds - TOTAL
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YCC & Benefits % Calls Answered - TOTAL
Transparency
YCC & Benefits % Calls Answered - TOTAL
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Street Lighting - Number of issues reported online (Oracle CRM)
Transparency
Street Lighting - Number of issues reported online (Oracle CRM)
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STREET CLEANING - Number of issues reported
Crime and Community Safety | Environment | Transparency
STREET CLEANING - Number of issues reported
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Street Lighting - % of cases raised online (Oracle CRM)
Transparency
Street Lighting - % of cases raised online (Oracle CRM)
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Public Sector Apprenticeship Target
Employment and Skills | Transparency
This data is published in accordance with the Public Sector Apprenticeship Target. Public Bodies employing more than 250 people are required to have regard to the target of 2.3%...
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Street Cleaning - Last 30 Days Incidents
Crime and Community Safety | Environment | Transparency
This dataset contains the most recent street cleaning incidents in York - covering a 30 days period. The information presented has been recorded in City of York...
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Street Cleaning - Unresolved Incidents
Crime and Community Safety | Environment | Transparency
This dataset contains current unresolved street cleaning incidents in York recorded in City of York Council’s customer relationship management (CRM) tool from...
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Ward Committee Approved Funding
Business and Economy | Crime and Community Safety | Demographics | Education | Employment and Skills | Health | Transparency
These are the local improvement schemes and grant projects funded through Ward Committee funding. The data in 2018/2019 are the schemes that have been approved for ward funding...
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Street Cleaning - All Incidents
Crime and Community Safety | Environment | Transparency
This dataset contains all street cleaning incidents in York recorded in City of York Council’s customer relationship management (CRM) tool from February 2019...
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Street Lighting - Unresolved Incidents
Crime and Community Safety | Environment | Transparency
This dataset contains current unresolved street lighting incidents in York recorded in City of York Council’s customer relationship management (CRM) tool from...
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Ward Councillors
Transparency
For further information about the ward councillors please visit the City of York Council website. *Please...
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CYC Chief Executive's Diary
Transparency
Diary of City of York Council's Chief Executive - from the 1st January 2019 onwards
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Executive Member Portfolio Scorecards 2019-2020
Performance Scorecards | Transparency
Executive Member scorecards show progress against key performance indicators for areas under each Executive Member portfolio. *Please note that due to the changes in leadership...
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Equalities Profiles
Consultation | Transparency
There is no description for this dataset
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CYC Gender Pay Gap
Transparency
CYC's annual gender pay gap report, including all CYC staff but excluding all schools staff and councillors.
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Major Projects Highlight Reports
Business and Economy | Transparency
Monthly highlight reports for major City of York Council projects.
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Street Lighting - Last 30 Days Incidents
Crime and Community Safety | Environment | Transparency
This dataset contains the __ most recent__ street lighting incidents in York - covering a 30 days period. The information presented has been recorded in City of York Council’s...
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Fly-tipping - Last 30 Days Incidents
Crime and Community Safety | Environment | Transparency
This dataset contains the most recent fly-tipping incidents in York - covering a 30 days period. The information presented has been recorded in City of York...
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Street Lighting - All Incidents
Crime and Community Safety | Environment | Transparency
This dataset contains all street lighting incidents in York recorded in City of York Council’s customer relationship management (CRM) tool from March 2019...
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CYC Assistant Director Service Plans 2018-19
Transparency
These are the Assistant Director service plans for 2018-19, produced at the start of the financial year as per the City of York Council's performance management...
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CYC Directorate Service Plans 2017-18
Transparency
These are the directorate service plans for 2017-18, produced at the start of the financial year as per the City of York Council's performance management...
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CYC Internal Audit Reports 2019
Transparency
These reports are presented to the Audit and Governance Committee for consideration, and are also included with the agenda papers for the <a...