% of ST1 complaints responded to within 5 days A complaint is 'any expression of dissatisfaction, however made, from a member of the public about the level or nature of a...

These reports are presented to the Audit and Governance Committee for consideration, and are also included with the agenda papers for the relevant meetings. Reports are also...

This data is published in accordance with the Public Sector Apprenticeship Target. Public Bodies employing more than 250 people are required to have regard to the target of 2.3%...

Annual survey of hours and earnings (ASHE) in York.

York Council carried out a consultation between August and September 2019 where residents had the opportunity to feedback on eight city outcomes proposed for the 2019-23 Council...

These reports are presented to the Audit and Governance Committee for consideration, and are also included with the agenda papers for the relevant meetings. Reports are also...

York's Chief Officers' Declarations of Interest

Executive Member scorecards show progress against key performance indicators for areas under each Executive Member portfolio.

City of York Council's application to DfT's competition for opening local authority transport data.

Retention schedules currently in use by City of York Council service areas.

These reports are presented to the Audit and Governance Committee for consideration, and are also included with the agenda papers for the relevant meetings. Reports are also...

% of external calls answered within 20 seconds - CYC. This quarterly figure shows the council's speed of reaction by calculating the percentage of number of calls answered...

YCC % Calls Answered - TOTAL *This indicator has been discontinued

YCC % Calls answered in 20 seconds - TOTAL *This indicator has been discontinued

Number of website users who found the information about air quality easily available *This indicator is discontinued

% of payments processed within 30 days (including disputed invoices) *This indicator has been discontinued

Number of days taken to process Housing Benefit/Council Tax Benefit new claims and change events *This indicator is discontinued

Average sickness days lost per FTE - Schools - (YTD) *This indicator has been discontinued

Number of external calls answered within 20 seconds - CYC

These reports are presented to the Audit and Governance Committee for consideration, and are also included with the agenda papers for the relevant meetings. Reports are also...

Executive Member scorecards show progress against key performance indicators for areas under each Executive Member portfolio.

Executive Member scorecards show progress against key performance indicators for areas under each Executive Member portfolio.

Summary of financial contributions arising from Section 106 Agreements in the York local planning authority area; updated quarterly. Section 106 contributions are made by...

Executive Member scorecards show progress against key performance indicators for areas under each Executive Member portfolio.

The Council Plan for 2011-2015 has been succeeded by the new Council Plan for 2015-2019 and the Priority Board framework has been replaced. Please refer to the Executive Member...