Diary of City of York Council's Chief Executive - from the 1st January 2019 onwards

% of supplier invoices paid within 30 days (including disputed) This data along with the interest paid (£) to suppliers due to late payment of invoices and the interest liable...

Interest liable (£) to suppliers due to late payment of invoices (including interest paid) This data along with the interest paid (£) to suppliers due to late payment of...

Interest paid (£) to suppliers due to late payment of invoices. This data along with the interest liable (£) to suppliers due to late payment of invoices and the % of supplier...

Executive Member scorecards show progress against key performance indicators for areas under each Executive Member portfolio. *Please note that due to the changes in leadership...

Street Lighting - % of cases raised online (Oracle CRM)

STREET CLEANING - Number of issues reported

Street Lighting - Number of issues reported online (Oracle CRM)

YCC & Benefits % Calls Answered - TOTAL

YCC & Benefits % Calls answered in 20 seconds - TOTAL

YCC Average Speed of answer - Operators

% of web chats engaged within service level (20 seconds)

Number of Complaints (All Stages) - Waste Services

% of the panel who speak negatively about the council

% of the panel who speak positively about the council

% of panel who state it is not important that residents can influence decisions in their local area

% of panel who state it is important that residents can influence decisions in their local area

% of Talkabout panel who disagree that they can influence decisions in their local area

% of Talkabout panel who agree that they can influence decisions in their local area This is a measure of the Talkabout panel members who agree that they can influence decisions...

PDR Completion (%) - CYC - (Snapshot). City of York Council employees are given a Personal Development Review (PDR) each year in May. This measure shows what percentage of...

Average sickness days per FTE - Schools - (Rolling 12 Month)

STREET LIGHTING - % issues resolved within target time (SLA)

STREET LIGHTING - Average time taken to resolve issues (Working days)

Street Lighting: Average cost of maintaining street lights (PI 01a)

These are the local improvement schemes and grant projects funded through Ward Committee funding. The data in 2018/2019 are the schemes that have been approved for ward funding...