BW11% of Repairs completed on first visit67.46 %Percentage2016/20172016-04-012017-03-31Monthly BW11% of Repairs completed on first visit68.50 %Percentage2016/2017_Q12016-04-012016-06-30Monthly BW11% of Repairs completed on first visit68.88 %Percentage2016/2017_Apr2016-04-012016-04-30Monthly BW11% of Repairs completed on first visit67.61 %Percentage2016/2017_May2016-05-012016-05-31Monthly BW11% of Repairs completed on first visit68.96 %Percentage2016/2017_Jun2016-06-012016-06-30Monthly BW11% of Repairs completed on first visit68.73 %Percentage2016/2017_Q22016-07-012016-09-30Monthly BW11% of Repairs completed on first visit71.38 %Percentage2016/2017_Jul2016-07-012016-07-31Monthly BW11% of Repairs completed on first visit67.70 %Percentage2016/2017_Aug2016-08-012016-08-31Monthly BW11% of Repairs completed on first visit67.98 %Percentage2016/2017_Sep2016-09-012016-09-30Monthly BW11% of Repairs completed on first visit68.46 %Percentage2016/2017_Q32016-10-012016-12-31Monthly BW11% of Repairs completed on first visit72.40 %Percentage2016/2017_Oct2016-10-012016-10-31Monthly BW11% of Repairs completed on first visit65.48 %Percentage2016/2017_Nov2016-11-012016-11-30Monthly BW11% of Repairs completed on first visit65.43 %Percentage2016/2017_Dec2016-12-012016-12-31Monthly BW11% of Repairs completed on first visit67.46 %Percentage2016/2017_Q42017-01-012017-03-31Monthly BW11% of Repairs completed on first visit65.19 %Percentage2016/2017_Jan2017-01-012017-01-31Monthly BW11% of Repairs completed on first visit63.93 %Percentage2016/2017_Feb2017-02-012017-02-28Monthly BW11% of Repairs completed on first visit64.01 %Percentage2016/2017_Mar2017-03-012017-03-31Monthly BW11% of Repairs completed on first visit78.10 %Percentage2017/2018_Apr2017-04-012017-04-30Monthly BW11% of Repairs completed on first visit76.90 %Percentage2017/20182017-04-012018-03-31Monthly BW11% of Repairs completed on first visit78.20 %Percentage2017/2018_Q12017-04-012017-06-30Monthly BW11% of Repairs completed on first visit78.40 %Percentage2017/2018_May2017-05-012017-05-31Monthly BW11% of Repairs completed on first visit78.20 %Percentage2017/2018_Jun2017-06-012017-06-30Monthly BW11% of Repairs completed on first visit81.40 %Percentage2017/2018_Q22017-07-012017-09-30Monthly BW11% of Repairs completed on first visit80.30 %Percentage2017/2018_Jul2017-07-012017-07-31Monthly BW11% of Repairs completed on first visit80.80 %Percentage2017/2018_Aug2017-08-012017-08-31Monthly BW11% of Repairs completed on first visit81.40 %Percentage2017/2018_Sep2017-09-012017-09-30Monthly BW11% of Repairs completed on first visit80.40 %Percentage2017/2018_Q32017-10-012017-12-31Monthly BW11% of Repairs completed on first visit80.60 %Percentage2017/2018_Oct2017-10-012017-10-31Monthly BW11% of Repairs completed on first visit77.80 %Percentage2017/2018_Nov2017-11-012017-11-30Monthly BW11% of Repairs completed on first visit80.40 %Percentage2017/2018_Dec2017-12-012017-12-31Monthly BW11% of Repairs completed on first visit76.90 %Percentage2017/2018_Q42018-01-012018-03-31Monthly BW11% of Repairs completed on first visit77.50 %Percentage2017/2018_Jan2018-01-012018-01-31Monthly BW11% of Repairs completed on first visit78.50 %Percentage2017/2018_Feb2018-02-012018-02-28Monthly BW11% of Repairs completed on first visit76.90 %Percentage2017/2018_Mar2018-03-012018-03-31Monthly BW11% of Repairs completed on first visit75.90 %Percentage2018/20192018-04-012019-03-31Monthly BW11% of Repairs completed on first visit82.20 %Percentage2018/2019_Q12018-04-012018-06-30Monthly BW11% of Repairs completed on first visit84.50 %Percentage2018/2019_Apr2018-04-012018-04-30Monthly BW11% of Repairs completed on first visit83.00 %Percentage2018/2019_May2018-05-012018-05-31Monthly BW11% of Repairs completed on first visit82.20 %Percentage2018/2019_Jun2018-06-012018-06-30Monthly BW11% of Repairs completed on first visit83.40 %Percentage2018/2019_Jul2018-07-012018-07-31Monthly BW11% of Repairs completed on first visit87.20 %Percentage2018/2019_Q22018-07-012018-09-30Monthly BW11% of Repairs completed on first visit83.60 %Percentage2018/2019_Aug2018-08-012018-08-31Monthly BW11% of Repairs completed on first visit87.20 %Percentage2018/2019_Sep2018-09-012018-09-30Monthly BW11% of Repairs completed on first visit82.60 %Percentage2018/2019_Q32018-10-012018-12-31Monthly BW11% of Repairs completed on first visit83.60 %Percentage2018/2019_Oct2018-10-012018-10-31Monthly BW11% of Repairs completed on first visit81.00 %Percentage2018/2019_Nov2018-11-012018-11-30Monthly BW11% of Repairs completed on first visit82.60 %Percentage2018/2019_Dec2018-12-012018-12-31Monthly BW11% of Repairs completed on first visit75.90 %Percentage2018/2019_Q42019-01-012019-03-31Monthly BW11% of Repairs completed on first visit77.80 %Percentage2018/2019_Jan2019-01-012019-01-31Monthly BW11% of Repairs completed on first visit87.20 %Percentage2018/2019_Feb2019-02-012019-02-28Monthly BW11% of Repairs completed on first visit75.90 %Percentage2018/2019_Mar2019-03-012019-03-31Monthly BW11% of Repairs completed on first visit82.36 %Percentage2019/20202019-04-012020-03-31Monthly BW11% of Repairs completed on first visit82.40 %Percentage2019/2020_Apr2019-04-012019-04-30Monthly BW11% of Repairs completed on first visit79.50 %Percentage2019/2020_Q12019-04-012019-06-30Monthly BW11% of Repairs completed on first visit80.30 %Percentage2019/2020_May2019-05-012019-05-31Monthly BW11% of Repairs completed on first visit79.50 %Percentage2019/2020_Jun2019-06-012019-06-30Monthly BW11% of Repairs completed on first visit81.10 %Percentage2019/2020_Jul2019-07-012019-07-31Monthly BW11% of Repairs completed on first visit81.30 %Percentage2019/2020_Q22019-07-012019-09-30Monthly BW11% of Repairs completed on first visit81.50 %Percentage2019/2020_Aug2019-08-012019-08-31Monthly BW11% of Repairs completed on first visit81.30 %Percentage2019/2020_Sep2019-09-012019-09-30Monthly BW11% of Repairs completed on first visit83.50 %Percentage2019/2020_Q32019-10-012019-12-31Monthly BW11% of Repairs completed on first visit81.50 %Percentage2019/2020_Oct2019-10-012019-10-31Monthly BW11% of Repairs completed on first visit78.90 %Percentage2019/2020_Nov2019-11-012019-11-30Monthly BW11% of Repairs completed on first visit83.50 %Percentage2019/2020_Dec2019-12-012019-12-31Monthly BW11% of Repairs completed on first visit82.20 %Percentage2019/2020_Q42020-01-012020-03-31Monthly BW11% of Repairs completed on first visit77.90 %Percentage2019/2020_Jan2020-01-012020-01-31Monthly BW11% of Repairs completed on first visit78.20 %Percentage2019/2020_Feb2020-02-012020-02-29Monthly BW11% of Repairs completed on first visit82.20 %Percentage2019/2020_Mar2020-03-012020-03-31Monthly