adcs03Deprivation: % of the population living in the 20% most deprived Lower Super Output AreasAnnualFinancial Year2012/20137.14Up is Bad adcs03Deprivation: % of the population living in the 20% most deprived Lower Super Output AreasAnnualFinancial Year2013/20147.17Up is Bad adcs03Deprivation: % of the population living in the 20% most deprived Lower Super Output AreasAnnualFinancial Year2014/20153.86Up is Bad APSE121Street Lighting: Average cost of maintaining street lights (PI 01a)AnnualFinancial Year2012/2013NCUp is Bad APSE121Street Lighting: Average cost of maintaining street lights (PI 01a)AnnualFinancial Year2013/201431Up is Bad APSE121Street Lighting: Average cost of maintaining street lights (PI 01a)AnnualFinancial Year2014/201543.67Up is Bad APSE121Street Lighting: Average cost of maintaining street lights (PI 01a)AnnualFinancial Year2015/2016NCUp is Bad APSE121Street Lighting: Average cost of maintaining street lights (PI 01a)AnnualFinancial Year2016/2017N/CUp is Bad APSE121Street Lighting: Average cost of maintaining street lights (PI 01a)AnnualFinancial Year2017/2018N/CUp is Bad APSE121Street Lighting: Average cost of maintaining street lights (PI 01a)AnnualFinancial Year2018/2019N/CUp is Bad APSE121Street Lighting: Average cost of maintaining street lights (PI 01a)AnnualFinancial Year2019/2020Up is Bad BUR01Business Rates - Rateable ValueMonthlyFinancial Year2016/2017247348791246116779246114424246114424246114424246114424245977304245768369245768369245768369246865994246410839246410839246507814246646599247348791247348791Neutral BUR01Business Rates - Rateable ValueMonthlyFinancial Year2017/2018254662152256715416256627696255784571255784571254590721254572312253966276253966276253966276254735366254436091254436091254048297254208827254662152254662152Neutral BUR01Business Rates - Rateable ValueMonthlyFinancial Year2018/2019255782931254092852253847177254045397254045397253971272254207892253954041253954041253954041253909276254937091254937091255485141255932106255782931255782931Neutral BUR01Business Rates - Rateable ValueMonthlyFinancial Year2019/2020256091401256299081255623506255623506255824936255720116255273836255273836255273836255243536255929351255929351255754061256627311Neutral BUR04Total number of Non Domestic Rateable PropertiesAnnualFinancial Year2014/20156420Neutral BUR04Total number of Non Domestic Rateable PropertiesAnnualFinancial Year2015/20166540Neutral BUR04Total number of Non Domestic Rateable PropertiesAnnualFinancial Year2016/20176610Neutral BUR04Total number of Non Domestic Rateable PropertiesAnnualFinancial Year2017/20186790Neutral BUR04Total number of Non Domestic Rateable PropertiesAnnualFinancial Year2018/20196910Neutral BUR04Total number of Non Domestic Rateable PropertiesAnnualFinancial Year2019/2020Neutral BUR05Number of Retail Sector Non Domestic Rateable PropertiesAnnualFinancial Year2014/20151830Neutral BUR05Number of Retail Sector Non Domestic Rateable PropertiesAnnualFinancial Year2015/20161830Neutral BUR05Number of Retail Sector Non Domestic Rateable PropertiesAnnualFinancial Year2016/20171830Neutral BUR05Number of Retail Sector Non Domestic Rateable PropertiesAnnualFinancial Year2017/20181850Neutral BUR05Number of Retail Sector Non Domestic Rateable PropertiesAnnualFinancial Year2018/20191870Neutral BUR05Number of Retail Sector Non Domestic Rateable PropertiesAnnualFinancial Year2019/2020Neutral BUR06Number of Office Sector Non Domestic Rateable PropertiesAnnualFinancial Year2014/20151500Neutral BUR06Number of Office Sector Non Domestic Rateable PropertiesAnnualFinancial Year2015/20161500Neutral BUR06Number of Office Sector Non Domestic Rateable PropertiesAnnualFinancial Year2016/20171520Neutral BUR06Number of Office Sector Non Domestic Rateable PropertiesAnnualFinancial Year2017/20181580Neutral BUR06Number of Office Sector Non Domestic Rateable PropertiesAnnualFinancial Year2018/20191560Neutral BUR06Number of Office Sector Non Domestic Rateable PropertiesAnnualFinancial Year2019/2020Neutral BUR07Number of Industrial Sector Non Domestic Rateable PropertiesAnnualFinancial Year2014/20151220Neutral BUR07Number of Industrial Sector Non Domestic Rateable PropertiesAnnualFinancial Year2015/20161240Neutral BUR07Number of Industrial Sector Non Domestic Rateable PropertiesAnnualFinancial Year2016/20171240Neutral BUR07Number of Industrial Sector Non Domestic Rateable PropertiesAnnualFinancial Year2017/20181230Neutral BUR07Number of Industrial Sector Non Domestic Rateable PropertiesAnnualFinancial Year2018/20191250Neutral BUR07Number of Industrial Sector Non Domestic Rateable PropertiesAnnualFinancial Year2019/2020Neutral BUR08Number of Other Sector Non Domestic Rateable PropertiesAnnualFinancial Year2014/20151870Neutral BUR08Number of Other Sector Non Domestic Rateable PropertiesAnnualFinancial Year2015/20161980Neutral BUR08Number of Other Sector Non Domestic Rateable PropertiesAnnualFinancial Year2016/20172030Neutral BUR08Number of Other Sector Non Domestic Rateable PropertiesAnnualFinancial Year2017/20182130Neutral BUR08Number of Other Sector Non Domestic Rateable PropertiesAnnualFinancial Year2018/20192240Neutral BUR08Number of Other Sector Non Domestic Rateable PropertiesAnnualFinancial Year2019/2020Neutral BUR09Total floorspace (000,s m2) of Non Domestic Rateable PropertiesAnnualFinancial Year2014/20151796Neutral BUR09Total floorspace (000,s m2) of Non Domestic Rateable PropertiesAnnualFinancial Year2015/20161797Neutral BUR09Total floorspace (000,s m2) of Non Domestic Rateable PropertiesAnnualFinancial Year2016/20171791Neutral BUR09Total floorspace (000,s m2) of Non Domestic Rateable PropertiesAnnualFinancial Year2017/20181792Neutral BUR09Total floorspace (000,s m2) of Non Domestic Rateable PropertiesAnnualFinancial Year2018/20191781Neutral BUR09Total floorspace (000,s m2) of Non Domestic Rateable PropertiesAnnualFinancial Year2019/2020Neutral BUR10Floorspace (000's m2) of Retail Sector Non Domestic Rateable PropertiesAnnualFinancial Year2014/2015529Neutral BUR10Floorspace (000's m2) of Retail Sector Non Domestic Rateable PropertiesAnnualFinancial Year2015/2016534Neutral BUR10Floorspace (000's m2) of Retail Sector Non Domestic Rateable PropertiesAnnualFinancial Year2016/2017535Neutral BUR10Floorspace (000's m2) of Retail Sector Non Domestic Rateable PropertiesAnnualFinancial Year2017/2018539Neutral BUR10Floorspace (000's m2) of Retail Sector Non Domestic Rateable PropertiesAnnualFinancial Year2018/2019531Neutral BUR10Floorspace (000's m2) of Retail Sector Non Domestic Rateable PropertiesAnnualFinancial Year2019/2020Neutral BUR11Floorspace (000's m2) of Office Sector Non Domestic Rateable PropertiesAnnualFinancial Year2014/2015534Neutral BUR11Floorspace (000's m2) of Office Sector Non Domestic Rateable PropertiesAnnualFinancial Year2015/2016531Neutral BUR11Floorspace (000's m2) of Office Sector Non Domestic Rateable PropertiesAnnualFinancial Year2016/2017525Neutral BUR11Floorspace (000's m2) of Office Sector Non Domestic Rateable PropertiesAnnualFinancial Year2017/2018521Neutral BUR11Floorspace (000's m2) of Office Sector Non Domestic Rateable PropertiesAnnualFinancial Year2018/2019527Neutral BUR11Floorspace (000's m2) of Office Sector Non Domestic Rateable PropertiesAnnualFinancial Year2019/2020Neutral BUR12Floorspace (000's m2) of Industrial Sector Non Domestic Rateable PropertiesAnnualFinancial Year2014/2015695Neutral BUR12Floorspace (000's m2) of Industrial Sector Non Domestic Rateable PropertiesAnnualFinancial Year2015/2016700Neutral BUR12Floorspace (000's m2) of Industrial Sector Non Domestic Rateable PropertiesAnnualFinancial Year2016/2017697Neutral BUR12Floorspace (000's m2) of Industrial Sector Non Domestic Rateable PropertiesAnnualFinancial Year2017/2018699Neutral BUR12Floorspace (000's m2) of Industrial Sector Non Domestic Rateable PropertiesAnnualFinancial Year2018/2019705Neutral BUR12Floorspace (000's m2) of Industrial Sector Non Domestic Rateable PropertiesAnnualFinancial Year2019/2020Neutral BUR13Floorspace (000's m2) of Other Sector Non Domestic Rateable PropertiesAnnualFinancial Year2014/2015205Neutral BUR13Floorspace (000's m2) of Other Sector Non Domestic Rateable PropertiesAnnualFinancial Year2015/2016206Neutral BUR13Floorspace (000's m2) of Other Sector Non Domestic Rateable PropertiesAnnualFinancial Year2016/2017209Neutral BUR13Floorspace (000's m2) of Other Sector Non Domestic Rateable PropertiesAnnualFinancial Year2017/2018215Neutral BUR13Floorspace (000's m2) of Other Sector Non Domestic Rateable PropertiesAnnualFinancial Year2018/2019229Neutral BUR13Floorspace (000's m2) of Other Sector Non Domestic Rateable PropertiesAnnualFinancial Year2019/2020Neutral BYS254% of residents who volunteer at least once a month (All Responses)AnnualFinancial Year2011/2012N/AUp is Good BYS254% of residents who volunteer at least once a month (All Responses)AnnualFinancial Year2012/201326Up is Good BYS254% of residents who volunteer at least once a month (All Responses)AnnualFinancial Year2013/201433Up is Good BYS254% of residents who volunteer at least once a month (All Responses)AnnualFinancial Year2014/2015NCUp is Good BYS254% of residents who volunteer at least once a month (All Responses)AnnualFinancial Year2015/2016NCUp is Good CAN061Number of new affordable homes delivered in YorkQuarterlyFinancial Year2009/2010152Up is Good CAN061Number of new affordable homes delivered in YorkQuarterlyFinancial Year2010/2011282Up is Good CAN061Number of new affordable homes delivered in YorkQuarterlyFinancial Year2011/2012151Up is Good CAN061Number of new affordable homes delivered in YorkQuarterlyFinancial Year2012/20131276Up is Good CAN061Number of new affordable homes delivered in YorkQuarterlyFinancial Year2013/20145014203350Up is Good CAN061Number of new affordable homes delivered in YorkQuarterlyFinancial Year2014/2015136185185185136Up is Good CAN061Number of new affordable homes delivered in YorkQuarterlyFinancial Year2015/20161091423Up is Good CAN061Number of new affordable homes delivered in YorkQuarterlyFinancial Year2016/2017912534617Up is Good CAN061Number of new affordable homes delivered in YorkQuarterlyFinancial Year2017/201874215498Up is Good CAN061Number of new affordable homes delivered in YorkQuarterlyFinancial Year2018/201960172437Up is Good CAN061Number of new affordable homes delivered in YorkQuarterlyFinancial Year2019/20201232496822Up is Good CES33Index of pedestrians walking to and from the City Centre (12 hour in and out combined) from 2009/10 Baseline (37,278) (LI 1 (vii.i))AnnualFinancial Year2009/2010100Up is Good CES33Index of pedestrians walking to and from the City Centre (12 hour in and out combined) from 2009/10 Baseline (37,278) (LI 1 (vii.i))AnnualFinancial Year2010/201180Up is Good CES33Index of pedestrians walking to and from the City Centre (12 hour in and out combined) from 2009/10 Baseline (37,278) (LI 1 (vii.i))AnnualFinancial Year2011/201297Up is Good CES33Index of pedestrians walking to and from the City Centre (12 hour in and out combined) from 2009/10 Baseline (37,278) (LI 1 (vii.i))AnnualFinancial Year2012/2013107Up is Good CES33Index of pedestrians walking to and from the City Centre (12 hour in and out combined) from 2009/10 Baseline (37,278) (LI 1 (vii.i))AnnualFinancial Year2013/2014106Up is Good CES33Index of pedestrians walking to and from the City Centre (12 hour in and out combined) from 2009/10 Baseline (37,278) (LI 1 (vii.i))AnnualFinancial Year2014/2015107Up is Good CES33Index of pedestrians walking to and from the City Centre (12 hour in and out combined) from 2009/10 Baseline (37,278) (LI 1 (vii.i))AnnualFinancial Year2015/2016111Up is Good CES33Index of pedestrians walking to and from the City Centre (12 hour in and out combined) from 2009/10 Baseline (37,278) (LI 1 (vii.i))AnnualFinancial Year2016/2017108Up is Good CES33Index of pedestrians walking to and from the City Centre (12 hour in and out combined) from 2009/10 Baseline (37,278) (LI 1 (vii.i))AnnualFinancial Year2017/2018110Up is Good CES33Index of pedestrians walking to and from the City Centre (12 hour in and out combined) from 2009/10 Baseline (37,278) (LI 1 (vii.i))AnnualFinancial Year2018/2019126Up is Good CES33Index of pedestrians walking to and from the City Centre (12 hour in and out combined) from 2009/10 Baseline (37,278) (LI 1 (vii.i))AnnualFinancial Year2019/2020Up is Good CFC04Business stock per 10,000 population (Rank out of 64)AnnualFinancial Year2011/201220Up is Bad CFC04Business stock per 10,000 population (Rank out of 64)AnnualFinancial Year2012/201320Up is Bad CFC04Business stock per 10,000 population (Rank out of 64)AnnualFinancial Year2013/201419Up is Bad CFC04Business stock per 10,000 population (Rank out of 64)AnnualFinancial Year2014/20151919Up is Bad CFC04Business stock per 10,000 population (Rank out of 64)AnnualFinancial Year2015/20162222Up is Bad CFC04Business stock per 10,000 population (Rank out of 64)AnnualFinancial Year2016/20172323Up is Bad CFC04Business stock per 10,000 population (Rank out of 64)AnnualFinancial Year2017/20182626Up is Bad CFC04Business stock per 10,000 population (Rank out of 64)AnnualFinancial Year2018/201927Up is Bad CFC04Business stock per 10,000 population (Rank out of 64)AnnualFinancial Year2019/2020Up is Bad CFC17Employment rate (%) (Rank out of 64)AnnualFinancial Year2011/20128Up is Bad CFC17Employment rate (%) (Rank out of 64)AnnualFinancial Year2012/20132Up is Bad CFC17Employment rate (%) (Rank out of 64)AnnualFinancial Year2013/201416Up is Bad CFC17Employment rate (%) (Rank out of 64)AnnualFinancial Year2014/20151212Up is Bad CFC17Employment rate (%) (Rank out of 64)AnnualFinancial Year2015/20162828Up is Bad CFC17Employment rate (%) (Rank out of 64)AnnualFinancial Year2016/20171010Up is Bad CFC17Employment rate (%) (Rank out of 64)AnnualFinancial Year2017/20181414Up is Bad CFC17Employment rate (%) (Rank out of 64)AnnualFinancial Year2018/2019NC Up is Bad CFC17Employment rate (%) (Rank out of 64)AnnualFinancial Year2019/2020Up is Bad CFC23Working age population with qualification at NVQ4+ (%) (Rank out of 64)AnnualFinancial Year2011/20127Up is Bad CFC23Working age population with qualification at NVQ4+ (%) (Rank out of 64)AnnualFinancial Year2012/20137Up is Bad CFC23Working age population with qualification at NVQ4+ (%) (Rank out of 64)AnnualFinancial Year2013/20147Up is Bad CFC23Working age population with qualification at NVQ4+ (%) (Rank out of 64)AnnualFinancial Year2014/201599Up is Bad CFC23Working age population with qualification at NVQ4+ (%) (Rank out of 64)AnnualFinancial Year2015/20161212Up is Bad CFC23Working age population with qualification at NVQ4+ (%) (Rank out of 64)AnnualFinancial Year2016/20171313Up is Bad CFC23Working age population with qualification at NVQ4+ (%) (Rank out of 64)AnnualFinancial Year2017/20181212Up is Bad CFC23Working age population with qualification at NVQ4+ (%) (Rank out of 64)AnnualFinancial Year2018/201911Up is Bad CFC23Working age population with qualification at NVQ4+ (%) (Rank out of 64)AnnualFinancial Year2019/2020Up is Bad CJGE01Total In EmploymentAnnualFinancial Year2009/2010109000Up is Good CJGE01Total In EmploymentAnnualFinancial Year2011/2012106900Up is Good CJGE01Total In EmploymentAnnualFinancial Year2012/2013104600Up is Good CJGE01Total In EmploymentAnnualFinancial Year2013/2014105400Up is Good CJGE01Total In EmploymentAnnualFinancial Year2014/2015108300Up is Good CJGE01Total In EmploymentAnnualFinancial Year2015/2016105900Up is Good CJGE01Total In EmploymentAnnualFinancial Year2016/2017105000Up is Good CJGE01Total In EmploymentAnnualFinancial Year2017/2018110000Up is Good CJGE01Total In EmploymentAnnualFinancial Year2018/2019109000Up is Good CJGE01Total In EmploymentAnnualFinancial Year2019/2020Up is Good CJGE02Total Employee JobsAnnualFinancial Year2009/2010104500Up is Good CJGE02Total Employee JobsAnnualFinancial Year2011/2012103500Up is Good CJGE02Total Employee JobsAnnualFinancial Year2012/2013101600Up is Good CJGE02Total Employee JobsAnnualFinancial Year2013/2014102400Up is Good CJGE02Total Employee JobsAnnualFinancial Year2014/2015105500Up is Good CJGE02Total Employee JobsAnnualFinancial Year2015/2016103500Up is Good CJGE02Total Employee JobsAnnualFinancial Year2016/2017102000Up is Good CJGE02Total Employee JobsAnnualFinancial Year2017/2018106000Up is Good CJGE02Total Employee JobsAnnualFinancial Year2018/2019106000Up is Good CJGE02Total Employee JobsAnnualFinancial Year2019/2020Up is Good CJGE03York’s unemployment rate below the national - (Snapshot)QuarterlyFinancial Year2008/20091.21.61.41.11.2Up is Good CJGE03York’s unemployment rate below the national - (Snapshot)QuarterlyFinancial Year2009/20101.31.21.21.41.3Up is Good CJGE03York’s unemployment rate below the national - (Snapshot)QuarterlyFinancial Year2010/20111.31.11.31.41.31.3Up is Good CJGE03York’s unemployment rate below the national - (Snapshot)QuarterlyFinancial Year2011/20121.91.41.41.61.61.71.71.91.9Up is Good CJGE03York’s unemployment rate below the national - (Snapshot)QuarterlyFinancial Year2012/20131.71.71.71.91.92.22.21.71.7Up is Good CJGE03York’s unemployment rate below the national - (Snapshot)QuarterlyFinancial Year2013/201422.22.22.42.42.72.722Up is Good CJGE03York’s unemployment rate below the national - (Snapshot)QuarterlyFinancial Year2014/20151.71.91.91.51.51.61.61.71.7Up is Good CJGE03York’s unemployment rate below the national - (Snapshot)QuarterlyFinancial Year2015/20161.61.71.71.81.81.81.81.61.6Up is Good CJGE03York’s unemployment rate below the national - (Snapshot)QuarterlyFinancial Year2016/20171.71.61.61.71.71.61.61.71.7Up is Good CJGE03York’s unemployment rate below the national - (Snapshot)QuarterlyFinancial Year2017/20181.11.61.61.31.3111.11.1Up is Good CJGE03York’s unemployment rate below the national - (Snapshot)QuarterlyFinancial Year2018/20191.11.21.21.11.11.21.21.11.1Up is Good CJGE03York’s unemployment rate below the national - (Snapshot)QuarterlyFinancial Year2019/20201111Up is Good CJGE04% of Full-time employeesQuarterlyFinancial Year2008/200972.171.571.770.572.1Up is Good CJGE04% of Full-time employeesQuarterlyFinancial Year2009/201072.772.271.772.772.7Up is Good CJGE04% of Full-time employeesQuarterlyFinancial Year2010/201172.673.975.473.472.672.6Up is Good CJGE04% of Full-time employeesQuarterlyFinancial Year2011/201267.671.471.4707069.669.667.667.6Up is Good CJGE04% of Full-time employeesQuarterlyFinancial Year2012/201367.765.665.665.765.767.367.367.767.7Up is Good CJGE04% of Full-time employeesQuarterlyFinancial Year2013/201465.867.967.968.668.667.367.365.865.8Up is Good CJGE04% of Full-time employeesQuarterlyFinancial Year2014/201568.3666664.864.8676768.368.3Up is Good CJGE04% of Full-time employeesQuarterlyFinancial Year2015/201671.2696969.469.470.870.871.271.2Up is Good CJGE04% of Full-time employeesQuarterlyFinancial Year2016/201768.769.969.968.268.2686868.768.7Up is Good CJGE04% of Full-time employeesQuarterlyFinancial Year2017/201868.269.969.969.869.8707068.268.2Up is Good CJGE04% of Full-time employeesQuarterlyFinancial Year2018/201970.466.766.768.868.868.168.170.470.4Up is Good CJGE04% of Full-time employeesQuarterlyFinancial Year2019/202072.372.373.473.4Up is Good CJGE05% of Part time employeesQuarterlyFinancial Year2008/200927.928.528.329.527.9Up is Bad CJGE05% of Part time employeesQuarterlyFinancial Year2009/201027.227.828.327.327.2Up is Bad CJGE05% of Part time employeesQuarterlyFinancial Year2010/201127.42624.526.527.427.4Up is Bad CJGE05% of Part time employeesQuarterlyFinancial Year2011/201232.428.628.6303030.430.432.432.4Up is Bad CJGE05% of Part time employeesQuarterlyFinancial Year2012/201332.134.434.434.134.132.532.532.132.1Up is Bad CJGE05% of Part time employeesQuarterlyFinancial Year2013/201433.831.931.931.331.332.532.533.833.8Up is Bad CJGE05% of Part time employeesQuarterlyFinancial Year2014/201531.233.433.434.534.532.232.231.231.2Up is Bad CJGE05% of Part time employeesQuarterlyFinancial Year2015/201628.830.730.730.530.529.229.228.828.8Up is Bad CJGE05% of Part time employeesQuarterlyFinancial Year2016/201731.330.130.131.831.8323231.331.3Up is Bad CJGE05% of Part time employeesQuarterlyFinancial Year2017/201831.830.130.130.230.2303031.831.8Up is Bad CJGE05% of Part time employeesQuarterlyFinancial Year2018/201929.333.333.331.131.131.831.829.329.3Up is Bad CJGE05% of Part time employeesQuarterlyFinancial Year2019/202027.427.426.526.5Up is Bad CJGE06JSA Claimants: % of Working Age Population (16-64)MonthlyFinancial Year2008/20092.81.51.41.41.41.51.61.61.61.71.92.12.12.42.62.82.8Up is Bad CJGE06JSA Claimants: % of Working Age Population (16-64)MonthlyFinancial Year2009/20103.12.92.92.82.82.933333333.13.23.13.1Up is Bad CJGE06JSA Claimants: % of Working Age Population (16-64)MonthlyFinancial Year2010/20112.732.92.72.72.62.72.62.62.52.52.62.62.72.82.72.7Up is Bad CJGE06JSA Claimants: % of Working Age Population (16-64)MonthlyFinancial Year2011/20122.72.62.52.42.42.52.62.62.62.62.52.52.52.72.82.72.7Up is Bad CJGE06JSA Claimants: % of Working Age Population (16-64)MonthlyFinancial Year2012/20132.32.62.42.42.42.42.32.32.32.22.12.12.32.32.32.32.3Up is Bad CJGE06JSA Claimants: % of Working Age Population (16-64)MonthlyFinancial Year2013/20141.62.22.11.91.91.91.81.71.71.61.61.61.61.61.71.61.6Up is Bad CJGE06JSA Claimants: % of Working Age Population (16-64)MonthlyFinancial Year2014/20150.81.41.31.21.21.11.11110.90.90.90.90.90.80.8Up is Bad CJGE06JSA Claimants: % of Working Age Population (16-64)MonthlyFinancial Year2015/20160.50.70.70.60.60.60.60.50.50.50.50.50.50.50.50.50.5Up is Bad CJGE06JSA Claimants: % of Working Age Population (16-64)MonthlyFinancial Year2016/20170.50.50.40.40.40.40.40.40.40.40.40.40.40.40.50.50.5Up is Bad CJGE06JSA Claimants: % of Working Age Population (16-64)MonthlyFinancial Year2017/20180.20.40.40.40.40.40.40.30.30.30.20.20.20.20.20.20.2Up is Bad CJGE06JSA Claimants: % of Working Age Population (16-64)MonthlyFinancial Year2018/20190.10.20.20.20.20.20.10.10.10.10.10.10.10.10.10.10.1Up is Bad CJGE06JSA Claimants: % of Working Age Population (16-64)MonthlyFinancial Year2019/20200.10.10.10.10.10.10.10.10.10.10.10.10.10.10.10.10.1Up is Bad CJGE07JSA Claimants: % of Working Age Population (18-24)MonthlyFinancial Year2008/20094.2221.91.92.22.42.52.52.52.7333.33.94.24.2Up is Bad CJGE07JSA Claimants: % of Working Age Population (18-24)MonthlyFinancial Year2009/20104.34.44.34.34.34.44.64.54.54.54.54.44.44.54.64.34.3Up is Bad CJGE07JSA Claimants: % of Working Age Population (18-24)MonthlyFinancial Year2010/20113.64.13.63.43.43.643.83.83.43.33.33.33.43.73.63.6Up is Bad CJGE07JSA Claimants: % of Working Age Population (18-24)MonthlyFinancial Year2011/20123.53.43.23.13.13.43.73.83.83.73.53.23.23.43.63.53.5Up is Bad CJGE07JSA Claimants: % of Working Age Population (18-24)MonthlyFinancial Year2012/20132.63.23.12.82.82.932.82.52.72.62.42.42.52.62.52.6Up is Bad CJGE07JSA Claimants: % of Working Age Population (18-24)MonthlyFinancial Year2013/20141.52.42.222221.91.91.81.71.61.61.71.71.51.5Up is Bad CJGE07JSA Claimants: % of Working Age Population (18-24)MonthlyFinancial Year2014/20150.71.31.10.90.9111.11.110.810.780.780.830.950.70.7Up is Bad CJGE07JSA Claimants: % of Working Age Population (18-24)MonthlyFinancial Year2015/20160.30.50.50.40.40.40.40.30.30.30.30.30.30.30.30.30.3Up is Bad CJGE07JSA Claimants: % of Working Age Population (18-24)MonthlyFinancial Year2016/20170.260.240.20.180.180.160.180.150.150.160.180.160.160.20.230.260.26Up is Bad CJGE07JSA Claimants: % of Working Age Population (18-24)MonthlyFinancial Year2017/20180.030.240.230.20.20.20.160.110.110.080.070.050.050.050.030.030.03Up is Bad CJGE07JSA Claimants: % of Working Age Population (18-24)MonthlyFinancial Year2018/201900.030.030.020.020.020.020.020.020.020.020.020.020.020.0200Up is Bad CJGE07JSA Claimants: % of Working Age Population (18-24)MonthlyFinancial Year2019/20200.020.020.02000.020.030.020.020.030.030.030.030.030.020.020.02Up is Bad CJGE08JSA Claimants: % of Working Age Population (16-64) (Over one year)MonthlyFinancial Year2008/20090.20.10.10.10.10.10.10.10.10.10.10.10.10.20.10.20.2Up is Bad CJGE08JSA Claimants: % of Working Age Population (16-64) (Over one year)MonthlyFinancial Year2009/20100.40.20.20.20.20.20.20.20.20.30.30.30.30.40.40.40.4Up is Bad CJGE08JSA Claimants: % of Working Age Population (16-64) (Over one year)MonthlyFinancial Year2010/20110.40.40.50.50.50.50.50.50.50.50.50.40.40.40.40.40.4Up is Bad CJGE08JSA Claimants: % of Working Age Population (16-64) (Over one year)MonthlyFinancial Year2011/20120.50.40.40.40.40.40.40.40.40.40.50.50.50.50.50.50.5Up is Bad CJGE08JSA Claimants: % of Working Age Population (16-64) (Over one year)MonthlyFinancial Year2012/20130.50.60.60.60.60.60.60.60.60.50.50.50.50.50.50.50.5Up is Bad CJGE08JSA Claimants: % of Working Age Population (16-64) (Over one year)MonthlyFinancial Year2013/20140.40.50.50.50.50.40.40.40.40.40.40.40.40.40.40.40.4Up is Bad CJGE08JSA Claimants: % of Working Age Population (16-64) (Over one year)MonthlyFinancial Year2014/20150.20.30.30.30.30.30.30.30.30.20.20.20.20.20.20.20.2Up is Bad CJGE08JSA Claimants: % of Working Age Population (16-64) (Over one year)MonthlyFinancial Year2015/20160.10.20.20.20.20.20.20.20.20.20.10.10.10.10.10.10.1Up is Bad CJGE08JSA Claimants: % of Working Age Population (16-64) (Over one year)MonthlyFinancial Year2016/20170.10.10.10.10.10.10.10.10.10.10.10.10.10.10.10.10.1Up is Bad CJGE08JSA Claimants: % of Working Age Population (16-64) (Over one year)MonthlyFinancial Year2017/20180.10.10.10.10.10.10.10.10.10.10.10.10.10.10.10.10.1Up is Bad CJGE08JSA Claimants: % of Working Age Population (16-64) (Over one year)MonthlyFinancial Year2018/20190.10.10.10.10.10.10.10.10.10.10.10.10.10.10.10.10.1Up is Bad CJGE08JSA Claimants: % of Working Age Population (16-64) (Over one year)MonthlyFinancial Year2019/20200.10.10.10.10.10.10.10.10.10.10.10.10.10.10.10.10.1Up is Bad CJGE09% Total Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2008/20099.58.38.48.79.5Up is Bad CJGE09% Total Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2009/20109.89.59.89.79.8Up is Bad CJGE09% Total Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2010/20119.39.59.49.29.3Up is Bad CJGE09% Total Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2011/20129.299.299.2Up is Bad CJGE09% Total Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2012/20138.68.98.78.68.6Up is Bad CJGE09% Total Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2013/20147.98.287.87.9Up is Bad CJGE09% Total Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2014/20157.37.67.47.37.3Up is Bad CJGE09% Total Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2015/20166.7776.96.96.76.76.76.7Up is Bad CJGE09% Total Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2016/20176.56.56.56.56.46.4Up is Bad CJGE10% Lone Parents (Working Age 16-64)QuarterlyFinancial Year2008/20091.11.11.11.11.1Up is Bad CJGE10% Lone Parents (Working Age 16-64)QuarterlyFinancial Year2009/2010111.111Up is Bad CJGE10% Lone Parents (Working Age 16-64)QuarterlyFinancial Year2010/20110.9110.90.9Up is Bad CJGE10% Lone Parents (Working Age 16-64)QuarterlyFinancial Year2011/20120.80.90.90.80.8Up is Bad CJGE10% Lone Parents (Working Age 16-64)QuarterlyFinancial Year2012/20130.70.80.80.70.7Up is Bad CJGE10% Lone Parents (Working Age 16-64)QuarterlyFinancial Year2013/20140.60.70.70.60.6Up is Bad CJGE10% Lone Parents (Working Age 16-64)QuarterlyFinancial Year2014/20150.60.60.60.60.6Up is Bad CJGE10% Lone Parents (Working Age 16-64)QuarterlyFinancial Year2015/20160.50.60.60.60.60.50.50.50.5Up is Bad CJGE10% Lone Parents (Working Age 16-64)QuarterlyFinancial Year2016/20170.50.50.50.50.50.5Up is Bad CJGE11Workless Households % of all HouseholdsAnnualFinancial Year2009/201017.3Up is Bad CJGE11Workless Households % of all HouseholdsAnnualFinancial Year2011/201214.9Up is Bad CJGE11Workless Households % of all HouseholdsAnnualFinancial Year2012/201313.2Up is Bad CJGE11Workless Households % of all HouseholdsAnnualFinancial Year2013/201414.3Up is Bad CJGE11Workless Households % of all HouseholdsAnnualFinancial Year2014/201512Up is Bad CJGE11Workless Households % of all HouseholdsAnnualFinancial Year2015/201612.5Up is Bad CJGE11Workless Households % of all HouseholdsAnnualFinancial Year2016/201712.5Up is Bad CJGE11Workless Households % of all HouseholdsAnnualFinancial Year2017/201813.9Up is Bad CJGE11Workless Households % of all HouseholdsAnnualFinancial Year2018/2019Up is Bad CJGE11Workless Households % of all HouseholdsAnnualFinancial Year2019/2020Up is Bad CJGE13Proportion of Children in Child Poverty (HMRC)AnnualFinancial Year2008/200912.8Up is Bad CJGE13Proportion of Children in Child Poverty (HMRC)AnnualFinancial Year2009/201013.3Up is Bad CJGE13Proportion of Children in Child Poverty (HMRC)AnnualFinancial Year2010/201112.9Up is Bad CJGE13Proportion of Children in Child Poverty (HMRC)AnnualFinancial Year2011/201212.5Up is Bad CJGE13Proportion of Children in Child Poverty (HMRC)AnnualFinancial Year2012/201311.1Up is Bad CJGE13Proportion of Children in Child Poverty (HMRC)AnnualFinancial Year2013/201410.6Up is Bad CJGE13Proportion of Children in Child Poverty (HMRC)AnnualFinancial Year2014/201511.6Up is Bad CJGE13Proportion of Children in Child Poverty (HMRC)AnnualFinancial Year2015/20169.7Up is Bad CJGE13Proportion of Children in Child Poverty (HMRC)AnnualFinancial Year2016/201710Up is Bad CJGE13Proportion of Children in Child Poverty (HMRC)AnnualFinancial Year2017/2018Up is Bad CJGE13Proportion of Children in Child Poverty (HMRC)AnnualFinancial Year2018/2019Up is Bad CJGE13Proportion of Children in Child Poverty (HMRC)AnnualFinancial Year2019/2020Up is Bad CJGE130Universal Credit: ClaimantsMonthlyFinancial Year2011/2012N/AUp is Bad CJGE130Universal Credit: ClaimantsMonthlyFinancial Year2012/2013N/AUp is Bad CJGE130Universal Credit: ClaimantsMonthlyFinancial Year2013/2014N/AUp is Bad CJGE130Universal Credit: ClaimantsMonthlyFinancial Year2014/201560N/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/A6060Up is Bad CJGE130Universal Credit: ClaimantsMonthlyFinancial Year2015/2016632120213264264322405466466539583628628577628632632Up is Bad CJGE130Universal Credit: ClaimantsMonthlyFinancial Year2016/2017715628645621621634635649649676671678678677700715715Up is Bad CJGE130Universal Credit: ClaimantsMonthlyFinancial Year2017/2018323872870569469469510071403140317252057242824282617291232383238Up is Bad CJGE130Universal Credit: ClaimantsMonthlyFinancial Year2018/201949613486375839433943408641734424442445994795484548455009488949614961Up is Bad CJGE130Universal Credit: ClaimantsMonthlyFinancial Year2019/202065355072517453395339543455555743574358085976609760976167640865356535Up is Bad CJGE131Universal Credit: Claimants not in employmentMonthlyFinancial Year2015/201633493136151151177224228228256270247247268323334334Up is Bad CJGE131Universal Credit: Claimants not in employmentMonthlyFinancial Year2016/2017365318306308308320312328328354341339339331346365365Up is Bad CJGE131Universal Credit: Claimants not in employmentMonthlyFinancial Year2017/201817743803423473473465717897899451127133713371453165017741774Up is Bad CJGE131Universal Credit: Claimants not in employmentMonthlyFinancial Year2018/201929291885200421022102212422412359235924212513257525752651283529292929Up is Bad CJGE131Universal Credit: Claimants not in employmentMonthlyFinancial Year2019/202037732985305231213121318132423339333933423430349234923580374537733773Up is Bad CJGE138Lone Working Parents Claimants: % of PopulationQuarterlyFinancial Year2012/20130.70.80.80.70.70.70.70.70.7Neutral CJGE138Lone Working Parents Claimants: % of PopulationQuarterlyFinancial Year2013/20140.60.70.70.70.70.60.60.60.6Neutral CJGE138Lone Working Parents Claimants: % of PopulationQuarterlyFinancial Year2014/20150.60.60.60.60.60.60.60.60.6Neutral CJGE138Lone Working Parents Claimants: % of PopulationQuarterlyFinancial Year2015/20160.50.60.60.60.60.50.50.50.5Neutral CJGE138Lone Working Parents Claimants: % of PopulationQuarterlyFinancial Year2016/20170.50.50.50.50.50.50.50.50.5Neutral CJGE138Lone Working Parents Claimants: % of PopulationQuarterlyFinancial Year2017/20180.40.50.50.50.50.40.40.40.4Neutral CJGE138Lone Working Parents Claimants: % of PopulationQuarterlyFinancial Year2018/20190.40.40.30.30.30.3Neutral CJGE139Lone Working Parents Claimants: NumberQuarterlyFinancial Year2012/20139101060106010101010930930910910Neutral CJGE139Lone Working Parents Claimants: NumberQuarterlyFinancial Year2013/2014850920920900900850850850850Neutral CJGE139Lone Working Parents Claimants: NumberQuarterlyFinancial Year2014/2015800840840820820810810800800Neutral CJGE139Lone Working Parents Claimants: NumberQuarterlyFinancial Year2015/2016710780780770770740740710710Neutral CJGE139Lone Working Parents Claimants: NumberQuarterlyFinancial Year2016/2017690730730730730690690690690Neutral CJGE139Lone Working Parents Claimants: NumberQuarterlyFinancial Year2017/2018550690690670670600600550550Neutral CJGE139Lone Working Parents Claimants: NumberQuarterlyFinancial Year2018/2019500500460460420420Neutral CJGE13APercentage of Children (aged 0- 15) living in Out-of-work Benefit Claimant HouseholdsAnnualFinancial Year2014/20159.38Up is Bad CJGE13APercentage of Children (aged 0- 15) living in Out-of-work Benefit Claimant HouseholdsAnnualFinancial Year2015/20168.74Up is Bad CJGE13APercentage of Children (aged 0- 15) living in Out-of-work Benefit Claimant HouseholdsAnnualFinancial Year2016/20178.38Up is Bad CJGE13APercentage of Children (aged 0- 15) living in Out-of-work Benefit Claimant HouseholdsAnnualFinancial Year2017/20188.35Up is Bad CJGE13APercentage of Children (aged 0- 15) living in Out-of-work Benefit Claimant HouseholdsAnnualFinancial Year2018/2019Up is Bad CJGE13APercentage of Children (aged 0- 15) living in Out-of-work Benefit Claimant HouseholdsAnnualFinancial Year2019/2020Up is Bad CJGE13BPercentage of Children (aged 0- 18) living in Out-of-work Benefit Claimant HouseholdsAnnualFinancial Year2014/20158.64Up is Bad CJGE13BPercentage of Children (aged 0- 18) living in Out-of-work Benefit Claimant HouseholdsAnnualFinancial Year2015/20168.03Up is Bad CJGE13BPercentage of Children (aged 0- 18) living in Out-of-work Benefit Claimant HouseholdsAnnualFinancial Year2016/20177.75Up is Bad CJGE13BPercentage of Children (aged 0- 18) living in Out-of-work Benefit Claimant HouseholdsAnnualFinancial Year2017/20187.74Up is Bad CJGE13BPercentage of Children (aged 0- 18) living in Out-of-work Benefit Claimant HouseholdsAnnualFinancial Year2018/2019Up is Bad CJGE13BPercentage of Children (aged 0- 18) living in Out-of-work Benefit Claimant HouseholdsAnnualFinancial Year2019/2020Up is Bad CJGE14Median earnings of residents - Gross Weekly Pay (£)AnnualFinancial Year2008/2009472.2472.2Up is Good CJGE14Median earnings of residents - Gross Weekly Pay (£)AnnualFinancial Year2009/2010479.1479.1Up is Good CJGE14Median earnings of residents - Gross Weekly Pay (£)AnnualFinancial Year2010/2011481.7481.7Up is Good CJGE14Median earnings of residents - Gross Weekly Pay (£)AnnualFinancial Year2011/2012487.6487.6Up is Good CJGE14Median earnings of residents - Gross Weekly Pay (£)AnnualFinancial Year2012/2013523.1523.1Up is Good CJGE14Median earnings of residents - Gross Weekly Pay (£)AnnualFinancial Year2013/2014526.5526.5Up is Good CJGE14Median earnings of residents - Gross Weekly Pay (£)AnnualFinancial Year2014/2015476.9478.7Up is Good CJGE14Median earnings of residents - Gross Weekly Pay (£)AnnualFinancial Year2015/2016496496Up is Good CJGE14Median earnings of residents - Gross Weekly Pay (£)AnnualFinancial Year2016/2017508.1508.1Up is Good CJGE14Median earnings of residents - Gross Weekly Pay (£)AnnualFinancial Year2017/2018519.9519.9Up is Good CJGE14Median earnings of residents - Gross Weekly Pay (£)AnnualFinancial Year2018/2019512.9512.9Up is Good CJGE14Median earnings of residents - Gross Weekly Pay (£)AnnualFinancial Year2019/2020574.6574.6Up is Good CJGE146Disability Living Allowance Claimants: % of PopulationQuarterlyFinancial Year2012/20133.1333.13.13.13.13.13.1Neutral CJGE146Disability Living Allowance Claimants: % of PopulationQuarterlyFinancial Year2013/201433.13.13.13.13.13.133Neutral CJGE146Disability Living Allowance Claimants: % of PopulationQuarterlyFinancial Year2014/20152.933332.92.92.92.9Neutral CJGE146Disability Living Allowance Claimants: % of PopulationQuarterlyFinancial Year2015/20162.62.82.82.72.72.62.62.62.6Neutral CJGE146Disability Living Allowance Claimants: % of PopulationQuarterlyFinancial Year2016/201722.52.52.42.42.22.222Neutral CJGE146Disability Living Allowance Claimants: % of PopulationQuarterlyFinancial Year2017/20181.71.91.91.81.81.71.71.71.7Neutral CJGE146Disability Living Allowance Claimants: % of PopulationQuarterlyFinancial Year2018/20191.61.61.61.61.61.61.61.61.6Neutral CJGE146Disability Living Allowance Claimants: % of PopulationQuarterlyFinancial Year2019/20201.61.61.51.51.51.5Neutral CJGE147Disability Living Allowance Claimants: NumberQuarterlyFinancial Year2012/2013638063306330635063506350635063806380Neutral CJGE147Disability Living Allowance Claimants: NumberQuarterlyFinancial Year2013/2014631064106410640064006350635063106310Neutral CJGE147Disability Living Allowance Claimants: NumberQuarterlyFinancial Year2014/2015597062706270623062306120612059705970Neutral CJGE147Disability Living Allowance Claimants: NumberQuarterlyFinancial Year2015/2016539057905790559055905510551053905390Neutral CJGE147Disability Living Allowance Claimants: NumberQuarterlyFinancial Year2016/2017426052405240498049804620462042604260Neutral CJGE147Disability Living Allowance Claimants: NumberQuarterlyFinancial Year2017/2018349039503950371037103610361034903490Neutral CJGE147Disability Living Allowance Claimants: NumberQuarterlyFinancial Year2018/2019328433973397334333433304330432843284Neutral CJGE147Disability Living Allowance Claimants: NumberQuarterlyFinancial Year2019/2020326232623200320031773177Neutral CJGE15Median earnings of residents (% difference between York & GB)AnnualFinancial Year2008/20092.582.58Up is Good CJGE15Median earnings of residents (% difference between York & GB)AnnualFinancial Year2009/2010-2.38-2.38Up is Good CJGE15Median earnings of residents (% difference between York & GB)AnnualFinancial Year2010/2011-4.15-4.15Up is Good CJGE15Median earnings of residents (% difference between York & GB)AnnualFinancial Year2011/2012-2.58-2.58Up is Good CJGE15Median earnings of residents (% difference between York & GB)AnnualFinancial Year2012/20132.832.83Up is Good CJGE15Median earnings of residents (% difference between York & GB)AnnualFinancial Year2013/20141.631.63Up is Good CJGE15Median earnings of residents (% difference between York & GB)AnnualFinancial Year2014/2015-9.3-8.79Up is Good CJGE15Median earnings of residents (% difference between York & GB)AnnualFinancial Year2015/2016-10.2-10.2Up is Good CJGE15Median earnings of residents (% difference between York & GB)AnnualFinancial Year2016/2017-6.5-6.5Up is Good CJGE15Median earnings of residents (% difference between York & GB)AnnualFinancial Year2017/2018-6.2-6.2Up is Good CJGE15Median earnings of residents (% difference between York & GB)AnnualFinancial Year2018/2019-11.2-11.2Up is Good CJGE15Median earnings of residents (% difference between York & GB)AnnualFinancial Year2019/2020-2.2-2.2Up is Good CJGE16Earnings gap between the 25 percentile and the median (£) (York)AnnualFinancial Year2008/2009143.6143.6Up is Bad CJGE16Earnings gap between the 25 percentile and the median (£) (York)AnnualFinancial Year2009/2010209209Up is Bad CJGE16Earnings gap between the 25 percentile and the median (£) (York)AnnualFinancial Year2010/2011207.5207.5Up is Bad CJGE16Earnings gap between the 25 percentile and the median (£) (York)AnnualFinancial Year2011/2012216.5216.5Up is Bad CJGE16Earnings gap between the 25 percentile and the median (£) (York)AnnualFinancial Year2012/2013244.1244.1Up is Bad CJGE16Earnings gap between the 25 percentile and the median (£) (York)AnnualFinancial Year2013/2014237.9237.9Up is Bad CJGE16Earnings gap between the 25 percentile and the median (£) (York)AnnualFinancial Year2014/2015115.2181.7Up is Bad CJGE16Earnings gap between the 25 percentile and the median (£) (York)AnnualFinancial Year2015/2016128.3128.3Up is Bad CJGE16Earnings gap between the 25 percentile and the median (£) (York)AnnualFinancial Year2016/2017135.9135.9Up is Bad CJGE16Earnings gap between the 25 percentile and the median (£) (York)AnnualFinancial Year2017/2018138.9138.9Up is Bad CJGE16Earnings gap between the 25 percentile and the median (£) (York)AnnualFinancial Year2018/2019126126Up is Bad CJGE16Earnings gap between the 25 percentile and the median (£) (York)AnnualFinancial Year2019/2020153.5153.5Up is Bad CJGE17% of working age population qualified - No qualificationsAnnualFinancial Year2008/200988Up is Bad CJGE17% of working age population qualified - No qualificationsAnnualFinancial Year2009/201088Up is Bad CJGE17% of working age population qualified - No qualificationsAnnualFinancial Year2010/20117.27.2Up is Bad CJGE17% of working age population qualified - No qualificationsAnnualFinancial Year2011/2012777Up is Bad CJGE17% of working age population qualified - No qualificationsAnnualFinancial Year2012/20136.56.56.5Up is Bad CJGE17% of working age population qualified - No qualificationsAnnualFinancial Year2013/20146.96.96.9Up is Bad CJGE17% of working age population qualified - No qualificationsAnnualFinancial Year2014/20154.94.94.9Up is Bad CJGE17% of working age population qualified - No qualificationsAnnualFinancial Year2015/20164.64.64.6Up is Bad CJGE17% of working age population qualified - No qualificationsAnnualFinancial Year2016/20176.26.26.2Up is Bad CJGE17% of working age population qualified - No qualificationsAnnualFinancial Year2017/20184.44.44.4Up is Bad CJGE17% of working age population qualified - No qualificationsAnnualFinancial Year2018/20195.55.55.5Up is Bad CJGE17% of working age population qualified - No qualificationsAnnualFinancial Year2019/2020Up is Bad CJGE17a% of working age population qualified - to at least L1 and above*AnnualFinancial Year2008/200987.187.1Up is Good CJGE17a% of working age population qualified - to at least L1 and above*AnnualFinancial Year2009/201087.287.2Up is Good CJGE17a% of working age population qualified - to at least L1 and above*AnnualFinancial Year2010/201187.587.5Up is Good CJGE17a% of working age population qualified - to at least L1 and above*AnnualFinancial Year2011/20128989Up is Good CJGE17a% of working age population qualified - to at least L1 and above*AnnualFinancial Year2012/201390.690.690.6Up is Good CJGE17a% of working age population qualified - to at least L1 and above*AnnualFinancial Year2013/201489.689.689.6Up is Good CJGE17a% of working age population qualified - to at least L1 and above*AnnualFinancial Year2014/201591.891.891.8Up is Good CJGE17a% of working age population qualified - to at least L1 and above*AnnualFinancial Year2015/2016919191Up is Good CJGE17a% of working age population qualified - to at least L1 and above*AnnualFinancial Year2016/201790.690.690.6Up is Good CJGE17a% of working age population qualified - to at least L1 and above*AnnualFinancial Year2017/201892.992.992.9Up is Good CJGE17a% of working age population qualified - to at least L1 and above*AnnualFinancial Year2018/201990.590.590.5Up is Good CJGE17a% of working age population qualified - to at least L1 and above*AnnualFinancial Year2019/2020Up is Good CJGE18% of working age population qualified - to at least L2 and above*AnnualFinancial Year2008/200975.575.5Up is Good CJGE18% of working age population qualified - to at least L2 and above*AnnualFinancial Year2009/201077.877.8Up is Good CJGE18% of working age population qualified - to at least L2 and above*AnnualFinancial Year2010/201177.777.7Up is Good CJGE18% of working age population qualified - to at least L2 and above*AnnualFinancial Year2011/201276.976.976.9Up is Good CJGE18% of working age population qualified - to at least L2 and above*AnnualFinancial Year2012/201379.879.879.8Up is Good CJGE18% of working age population qualified - to at least L2 and above*AnnualFinancial Year2013/201480.380.380.3Up is Good CJGE18% of working age population qualified - to at least L2 and above*AnnualFinancial Year2014/201582.582.582.5Up is Good CJGE18% of working age population qualified - to at least L2 and above*AnnualFinancial Year2015/201681.181.181.1Up is Good CJGE18% of working age population qualified - to at least L2 and above*AnnualFinancial Year2016/201780.280.280.2Up is Good CJGE18% of working age population qualified - to at least L2 and above*AnnualFinancial Year2017/2018858585Up is Good CJGE18% of working age population qualified - to at least L2 and above*AnnualFinancial Year2018/201983.283.283.2Up is Good CJGE18% of working age population qualified - to at least L2 and above*AnnualFinancial Year2019/2020Up is Good CJGE19% of working age population qualified - to at least L3 and above*AnnualFinancial Year2008/200961.561.5Up is Good CJGE19% of working age population qualified - to at least L3 and above*AnnualFinancial Year2009/20106464Up is Good CJGE19% of working age population qualified - to at least L3 and above*AnnualFinancial Year2010/201164.964.9Up is Good CJGE19% of working age population qualified - to at least L3 and above*AnnualFinancial Year2011/201260.460.460.4Up is Good CJGE19% of working age population qualified - to at least L3 and above*AnnualFinancial Year2012/201363.763.763.7Up is Good CJGE19% of working age population qualified - to at least L3 and above*AnnualFinancial Year2013/201464.264.264.2Up is Good CJGE19% of working age population qualified - to at least L3 and above*AnnualFinancial Year2014/201566.866.866.8Up is Good CJGE19% of working age population qualified - to at least L3 and above*AnnualFinancial Year2015/201665.865.865.8Up is Good CJGE19% of working age population qualified - to at least L3 and above*AnnualFinancial Year2016/201765.265.265.2Up is Good CJGE19% of working age population qualified - to at least L3 and above*AnnualFinancial Year2017/201871.671.671.6Up is Good CJGE19% of working age population qualified - to at least L3 and above*AnnualFinancial Year2018/201969.869.869.8Up is Good CJGE19% of working age population qualified - to at least L3 and above*AnnualFinancial Year2019/2020Up is Good CJGE20% of working age population qualified - to at least L4 and above*AnnualFinancial Year2008/20093636Up is Good CJGE20% of working age population qualified - to at least L4 and above*AnnualFinancial Year2009/201040.840.8Up is Good CJGE20% of working age population qualified - to at least L4 and above*AnnualFinancial Year2010/20114040Up is Good CJGE20% of working age population qualified - to at least L4 and above*AnnualFinancial Year2011/201240.640.640.6Up is Good CJGE20% of working age population qualified - to at least L4 and above*AnnualFinancial Year2012/201341.241.241.2Up is Good CJGE20% of working age population qualified - to at least L4 and above*AnnualFinancial Year2013/201440.240.240.2Up is Good CJGE20% of working age population qualified - to at least L4 and above*AnnualFinancial Year2014/201540.340.340.3Up is Good CJGE20% of working age population qualified - to at least L4 and above*AnnualFinancial Year2015/201640.640.640.6Up is Good CJGE20% of working age population qualified - to at least L4 and above*AnnualFinancial Year2016/201742.742.742.7Up is Good CJGE20% of working age population qualified - to at least L4 and above*AnnualFinancial Year2017/201848.948.948.9Up is Good CJGE20% of working age population qualified - to at least L4 and above*AnnualFinancial Year2018/201947.947.947.9Up is Good CJGE20% of working age population qualified - to at least L4 and above*AnnualFinancial Year2019/2020Up is Good CJGE21% of young people not in education, employment or trainingAnnualFinancial Year2009/20104.3Up is Bad CJGE21% of young people not in education, employment or trainingAnnualFinancial Year2010/20113.7Up is Bad CJGE21% of young people not in education, employment or trainingAnnualFinancial Year2011/20125.6Up is Bad CJGE21% of young people not in education, employment or trainingAnnualFinancial Year2012/20134.9Up is Bad CJGE21% of young people not in education, employment or trainingAnnualFinancial Year2013/20144.2Up is Bad CJGE21% of young people not in education, employment or trainingAnnualFinancial Year2014/20154.7Up is Bad CJGE21% of young people not in education, employment or trainingAnnualFinancial Year2015/20165Up is Bad CJGE21% of young people not in education, employment or trainingAnnualFinancial Year2016/20173.7Up is Bad CJGE22Number of vacant city centre shopsMonthlyFinancial Year2008/200946Up is Bad CJGE22Number of vacant city centre shopsMonthlyFinancial Year2009/201054Up is Bad CJGE22Number of vacant city centre shopsMonthlyFinancial Year2010/201154Up is Bad CJGE22Number of vacant city centre shopsMonthlyFinancial Year2011/20125556545451505151545548484948555555Up is Bad CJGE22Number of vacant city centre shopsMonthlyFinancial Year2012/20134057535350494747444037374139404040Up is Bad CJGE22Number of vacant city centre shopsMonthlyFinancial Year2013/20144243454343394443434642393937404242Up is Bad CJGE22Number of vacant city centre shopsMonthlyFinancial Year2014/20154044454646444445455049454545404040Up is Bad CJGE22Number of vacant city centre shopsMonthlyFinancial Year2015/20165138414444484642424439747473825151Up is Bad CJGE22Number of vacant city centre shopsMonthlyFinancial Year2016/20176150504949525359595550555554576161Up is Bad CJGE22Number of vacant city centre shopsMonthlyFinancial Year2017/20185265575858545953536058565655515252Up is Bad CJGE22Number of vacant city centre shopsMonthlyFinancial Year2018/20194754394040434242423835373742434747Up is Bad CJGE22Number of vacant city centre shopsMonthlyFinancial Year2019/20204341535346444343434042424347Up is Bad CJGE23% of vacant shops - City CentreMonthlyFinancial Year2008/20096.69Up is Bad CJGE23% of vacant shops - City CentreMonthlyFinancial Year2009/20107.94Up is Bad CJGE23% of vacant shops - City CentreMonthlyFinancial Year2010/20117.84Up is Bad CJGE23% of vacant shops - City CentreMonthlyFinancial Year2011/20128.168.277.987.987.537.417.547.547.998.157.17.17.257.118.168.168.16Up is Bad CJGE23% of vacant shops - City CentreMonthlyFinancial Year2012/20135.958.447.857.857.417.266.966.966.535.945.55.56.115.795.955.955.95Up is Bad CJGE23% of vacant shops - City CentreMonthlyFinancial Year2013/20146.256.46.76.416.415.816.526.376.376.846.245.85.85.515.956.256.25Up is Bad CJGE23% of vacant shops - City CentreMonthlyFinancial Year2014/20155.996.66.766.96.96.66.66.756.757.517.366.736.736.735.985.995.99Up is Bad CJGE23% of vacant shops - City CentreMonthlyFinancial Year2015/20167.75.716.166.626.627.216.916.316.317611.1111.111112.47.77.7Up is Bad CJGE23% of vacant shops - City CentreMonthlyFinancial Year2016/20179.167.537.547.47.47.847.998.98.98.287.538.278.278.118.579.169.16Up is Bad CJGE23% of vacant shops - City CentreMonthlyFinancial Year2017/20188.2410.339.069.219.218.579.398.458.459.549.218.898.898.728.088.248.24Up is Bad CJGE23% of vacant shops - City CentreMonthlyFinancial Year2018/20197.198.546.176.336.336.796.656.556.555.925.375.685.686.426.577.197.19Up is Bad CJGE23% of vacant shops - City CentreMonthlyFinancial Year2019/20206.566.298.138.137.066.766.76.76.76.226.536.536.77.3Up is Bad CJGE27Total BusinessesAnnualFinancial Year2009/20107765Up is Good CJGE27Total BusinessesAnnualFinancial Year2011/20127870Up is Good CJGE27Total BusinessesAnnualFinancial Year2012/20138010Up is Good CJGE27Total BusinessesAnnualFinancial Year2013/20148135Up is Good CJGE27Total BusinessesAnnualFinancial Year2014/20158105Up is Good CJGE27Total BusinessesAnnualFinancial Year2015/20168610Up is Good CJGE27Total BusinessesAnnualFinancial Year2016/20178790Up is Good CJGE27Total BusinessesAnnualFinancial Year2017/20188875Up is Good CJGE27Total BusinessesAnnualFinancial Year2018/20198945Up is Good CJGE27Total BusinessesAnnualFinancial Year2019/20209905Up is Good CJGE28Business Births AnnualFinancial Year2009/2010570Up is Good CJGE28Business Births AnnualFinancial Year2011/2012655Up is Good CJGE28Business Births AnnualFinancial Year2012/2013720Up is Good CJGE28Business Births AnnualFinancial Year2013/2014945Up is Good CJGE28Business Births AnnualFinancial Year2014/2015880Up is Good CJGE28Business Births AnnualFinancial Year2015/2016830Up is Good CJGE28Business Births AnnualFinancial Year2016/2017830Up is Good CJGE28Business Births AnnualFinancial Year2017/2018775Up is Good CJGE28Business Births AnnualFinancial Year2018/2019850Up is Good CJGE28Business Births AnnualFinancial Year2019/2020Up is Good CJGE29Business DeathsAnnualFinancial Year2009/2010630Up is Bad CJGE29Business DeathsAnnualFinancial Year2011/2012605Up is Bad CJGE29Business DeathsAnnualFinancial Year2012/2013635Up is Bad CJGE29Business DeathsAnnualFinancial Year2013/2014600Up is Bad CJGE29Business DeathsAnnualFinancial Year2014/2015710Up is Bad CJGE29Business DeathsAnnualFinancial Year2015/2016665Up is Bad CJGE29Business DeathsAnnualFinancial Year2016/2017775Up is Bad CJGE29Business DeathsAnnualFinancial Year2017/2018810Up is Bad CJGE29Business DeathsAnnualFinancial Year2018/2019745Up is Bad CJGE29Business DeathsAnnualFinancial Year2019/2020Up is Bad CJGE30GVA per head (income approach) (£)AnnualFinancial Year2009/201022066Up is Good CJGE30GVA per head (income approach) (£)AnnualFinancial Year2011/201222390Up is Good CJGE30GVA per head (income approach) (£)AnnualFinancial Year2012/201323065Up is Good CJGE30GVA per head (income approach) (£)AnnualFinancial Year2013/201424121Up is Good CJGE30GVA per head (income approach) (£)AnnualFinancial Year2014/201524160Up is Good CJGE30GVA per head (income approach) (£)AnnualFinancial Year2015/201623530Up is Good CJGE30GVA per head (income approach) (£)AnnualFinancial Year2016/201724006Up is Good CJGE30GVA per head (income approach) (£)AnnualFinancial Year2017/201825130Up is Good CJGE31Total GVA (income approach) (£ billion)AnnualFinancial Year2009/20104.37Up is Good CJGE31Total GVA (income approach) (£ billion)AnnualFinancial Year2010/20114.39Up is Good CJGE31Total GVA (income approach) (£ billion)AnnualFinancial Year2011/20124.6Up is Good CJGE31Total GVA (income approach) (£ billion)AnnualFinancial Year2012/20134.72Up is Good CJGE31Total GVA (income approach) (£ billion)AnnualFinancial Year2013/20144.88Up is Good CJGE31Total GVA (income approach) (£ billion)AnnualFinancial Year2014/20154.94Up is Good CJGE31Total GVA (income approach) (£ billion)AnnualFinancial Year2015/20164.87Up is Good CJGE31Total GVA (income approach) (£ billion)AnnualFinancial Year2016/20175Up is Good CJGE31Total GVA (income approach) (£ billion)AnnualFinancial Year2017/20185.23Up is Good CJGE32Business Startups - (YTD)MonthlyFinancial Year2008/200912351112323413414485486576577578318868861009111412351235Up is Good CJGE32Business Startups - (YTD)MonthlyFinancial Year2009/20101298941943023024195236606607828769499491060116812981298Up is Good CJGE32Business Startups - (YTD)MonthlyFinancial Year2010/201115831212323713715366588038039401080115711571286141715831583Up is Good CJGE32Business Startups - (YTD)MonthlyFinancial Year2011/2012158828142442457272086186199511221199119913301455158815881588Up is Good CJGE32Business Startups - (YTD)MonthlyFinancial Year2012/2013149428139139154065278078090010361118111812561382149414941494Up is Good CJGE32Business Startups - (YTD)MonthlyFinancial Year2013/20141155110233332332445534637637717809885885959104711551155Up is Good CJGE32Business Startups - (YTD)MonthlyFinancial Year2014/20151144127235324324431522613613706788867867944104511441144Up is Good CJGE32Business Startups - (YTD)MonthlyFinancial Year2015/201610247915725825835743552752760368276276284093710241024Up is Good CJGE32Business Startups - (YTD)MonthlyFinancial Year2016/2017976107188263263344419490490567642702702796882976976Up is Good CJGE32Business Startups - (YTD)MonthlyFinancial Year2017/201896974160244244320391492492560644706706796877969969Up is Good CJGE32Business Startups - (YTD)MonthlyFinancial Year2018/201992877162248248336413475475556629689689771845928928Up is Good CJGE32Business Startups - (YTD)MonthlyFinancial Year2019/202093294171249249329412505505580661716716776861932932Up is Good CJGE33GVA per head (balanced calculations) (£)AnnualFinancial Year2009/201025976Up is Good CJGE33GVA per head (balanced calculations) (£)AnnualFinancial Year2010/201126077Up is Good CJGE33GVA per head (balanced calculations) (£)AnnualFinancial Year2011/201226738Up is Good CJGE33GVA per head (balanced calculations) (£)AnnualFinancial Year2012/201327338Up is Good CJGE33GVA per head (balanced calculations) (£)AnnualFinancial Year2013/201427636Up is Good CJGE33GVA per head (balanced calculations) (£)AnnualFinancial Year2014/201527858Up is Good CJGE33GVA per head (balanced calculations) (£)AnnualFinancial Year2015/201627534Up is Good CJGE33GVA per head (balanced calculations) (£)AnnualFinancial Year2016/201728059Up is Good CJGE33GVA per head (balanced calculations) (£)AnnualFinancial Year2017/201829035Up is Good CJGE33GVA per head (balanced calculations) (£)AnnualFinancial Year2018/201930258Up is Good CJGE33GVA per head (balanced calculations) (£)AnnualFinancial Year2019/2020Up is Good CJGE34Total GVA (balanced calculations) (£ billion)AnnualFinancial Year2009/20105Up is Good CJGE34Total GVA (balanced calculations) (£ billion)AnnualFinancial Year2010/20115.09Up is Good CJGE34Total GVA (balanced calculations) (£ billion)AnnualFinancial Year2011/20125.29Up is Good CJGE34Total GVA (balanced calculations) (£ billion)AnnualFinancial Year2012/20135.46Up is Good CJGE34Total GVA (balanced calculations) (£ billion)AnnualFinancial Year2013/20145.59Up is Good CJGE34Total GVA (balanced calculations) (£ billion)AnnualFinancial Year2014/20155.67Up is Good CJGE34Total GVA (balanced calculations) (£ billion)AnnualFinancial Year2015/20165.67Up is Good CJGE34Total GVA (balanced calculations) (£ billion)AnnualFinancial Year2016/20175.81Up is Good CJGE34Total GVA (balanced calculations) (£ billion)AnnualFinancial Year2017/20186.04Up is Good CJGE34Total GVA (balanced calculations) (£ billion)AnnualFinancial Year2018/20196.35Up is Good CJGE34Total GVA (balanced calculations) (£ billion)AnnualFinancial Year2019/2020Up is Good CJGE38Total Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2008/20091220010610107901120012200Up is Bad CJGE38Total Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2009/20101274012290125801251012740Up is Bad CJGE38Total Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2010/20111235012350122501203012350Up is Bad CJGE38Total Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2011/20121221011900121201193012210Up is Bad CJGE38Total Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2012/20131151011800116201140011510Up is Bad CJGE38Total Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2013/20141067011000107501056010670Up is Bad CJGE38Total Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2014/20159870101801000098409870Up is Bad CJGE38Total Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2015/2016911095009500931093109120912091109110Up is Bad CJGE38Total Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2016/2017899089908910891087508750Up is Bad CJGE39Lone Parents (Working Age 16-64)QuarterlyFinancial Year2008/200913601400138013601360Up is Bad CJGE39Lone Parents (Working Age 16-64)QuarterlyFinancial Year2009/201013101350136013201310Up is Bad CJGE39Lone Parents (Working Age 16-64)QuarterlyFinancial Year2010/201111801310131012401180Up is Bad CJGE39Lone Parents (Working Age 16-64)QuarterlyFinancial Year2011/201211001160115010901100Up is Bad CJGE39Lone Parents (Working Age 16-64)QuarterlyFinancial Year2012/201391010601010930910Up is Bad CJGE39Lone Parents (Working Age 16-64)QuarterlyFinancial Year2013/2014850920900850850Up is Bad CJGE39Lone Parents (Working Age 16-64)QuarterlyFinancial Year2014/2015800840820810800Up is Bad CJGE39Lone Parents (Working Age 16-64)QuarterlyFinancial Year2015/2016710780780770770740740710710Up is Bad CJGE39Lone Parents (Working Age 16-64)QuarterlyFinancial Year2016/2017730730730730690690Up is Bad CJGE48Total Disabled Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2012/2013103099098010201030Neutral CJGE48Total Disabled Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2013/201410201030102010201020Neutral CJGE48Total Disabled Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2014/201593010201020980930Neutral CJGE48Total Disabled Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2015/2016780870870820820800800780780Neutral CJGE48Total Disabled Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2016/2017740740680680610610Neutral CJGE52% Disabled Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2012/20130.80.70.70.80.8Up is Bad CJGE52% Disabled Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2013/20140.80.80.80.80.8Up is Bad CJGE52% Disabled Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2014/20150.70.80.80.70.7Up is Bad CJGE52% Disabled Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2015/20160.60.60.60.60.60.60.60.60.6Up is Bad CJGE52% Disabled Benefit Claimants (Working Age 16-64)QuarterlyFinancial Year2016/20170.50.50.50.50.40.4Up is Bad CJGE68Median earnings of residents - Gross Weekly Pay (£) - Gender Pay GapAnnualFinancial Year2011/201253.9Up is Bad CJGE68Median earnings of residents - Gross Weekly Pay (£) - Gender Pay GapAnnualFinancial Year2012/201378.8Up is Bad CJGE68Median earnings of residents - Gross Weekly Pay (£) - Gender Pay GapAnnualFinancial Year2013/201498.5Up is Bad CJGE68Median earnings of residents - Gross Weekly Pay (£) - Gender Pay GapAnnualFinancial Year2014/201598.997.8Up is Bad CJGE68Median earnings of residents - Gross Weekly Pay (£) - Gender Pay GapAnnualFinancial Year2015/201685.185.1Up is Bad CJGE68Median earnings of residents - Gross Weekly Pay (£) - Gender Pay GapAnnualFinancial Year2016/2017117117Up is Bad CJGE68Median earnings of residents - Gross Weekly Pay (£) - Gender Pay GapAnnualFinancial Year2017/2018117.3117.3Up is Bad CJGE68Median earnings of residents - Gross Weekly Pay (£) - Gender Pay GapAnnualFinancial Year2018/2019100.2100.2Up is Bad CJGE68Median earnings of residents - Gross Weekly Pay (£) - Gender Pay GapAnnualFinancial Year2019/2020133.8133.8Up is Bad CJGE89Average broadband download speed (Mb/s)AnnualFinancial Year2017/2018102.9102.9Neutral CJGE89Average broadband download speed (Mb/s)AnnualFinancial Year2018/201944Neutral CJGE89Average broadband download speed (Mb/s)AnnualFinancial Year2019/202056.1Neutral CJGE90Superfast broadband availabilityAnnualFinancial Year2017/20189292Up is Good CJGE90Superfast broadband availabilityAnnualFinancial Year2018/201994.9Up is Good CJGE90Superfast broadband availabilityAnnualFinancial Year2019/202093.81Up is Good DOD00Indices of Multiple DeprivationFive YearsFinancial Year2007/200813.4Up is Bad DOD00Indices of Multiple DeprivationFive YearsFinancial Year2010/201112.93Up is Bad DOD00Indices of Multiple DeprivationFive YearsFinancial Year2015/201612.22Up is Bad DOD00Indices of Multiple DeprivationFive YearsFinancial Year2018/201911.73Up is Bad DOD04Domains of Deprivation - Health Deprivation and DisabilityFive YearsFinancial Year2007/2008-0.53Up is Bad DOD04Domains of Deprivation - Health Deprivation and DisabilityFive YearsFinancial Year2010/2011-0.58Up is Bad DOD04Domains of Deprivation - Health Deprivation and DisabilityFive YearsFinancial Year2015/2016-0.49Up is Bad DOD04Domains of Deprivation - Health Deprivation and DisabilityFive YearsFinancial Year2018/2019-0.32Up is Bad DOD09Income Deprivation Affecting Older People (IDAOPI)Five YearsFinancial Year2007/20080.14Up is Bad DOD09Income Deprivation Affecting Older People (IDAOPI)Five YearsFinancial Year2010/20110.14Up is Bad DOD09Income Deprivation Affecting Older People (IDAOPI)Five YearsFinancial Year2015/20160.11Up is Bad DOD09Income Deprivation Affecting Older People (IDAOPI)Five YearsFinancial Year2018/20190.09Up is Bad emp12Business Start ups by Ethnicity - BMEMonthlyFinancial Year2011/20120.62Neutral emp12Business Start ups by Ethnicity - BMEMonthlyFinancial Year2012/20130.2Neutral emp12Business Start ups by Ethnicity - BMEMonthlyFinancial Year2013/20140.24Neutral emp12Business Start ups by Ethnicity - BMEMonthlyFinancial Year2014/20150.0900.430.620.620.460.380.330.330.420.380.350.350.090.09Neutral GT01Grant Thornton Vibrant Economy Index - Overall Rank (Rank out of 324)AnnualFinancial Year2016/201748Neutral GT01Grant Thornton Vibrant Economy Index - Overall Rank (Rank out of 324)AnnualFinancial Year2017/201850Neutral GT02Grant Thornton Vibrant Economy Index - Prosperity (Rank out of 324)AnnualFinancial Year2016/2017107Neutral GT02Grant Thornton Vibrant Economy Index - Prosperity (Rank out of 324)AnnualFinancial Year2017/2018172Neutral GT03Grant Thornton Vibrant Economy Index - Dynamism & Opportunity (Rank out of 324)AnnualFinancial Year2016/201723Neutral GT03Grant Thornton Vibrant Economy Index - Dynamism & Opportunity (Rank out of 324)AnnualFinancial Year2017/201822Neutral GT04Grant Thornton Vibrant Economy Index - Inclusion & Equality (Rank out of 324)AnnualFinancial Year2016/2017123Neutral GT04Grant Thornton Vibrant Economy Index - Inclusion & Equality (Rank out of 324)AnnualFinancial Year2017/2018116Neutral GT05Grant Thornton Vibrant Economy Index - Health, Wellbeing & Happiness (Rank out of 324)AnnualFinancial Year2016/201780Neutral GT05Grant Thornton Vibrant Economy Index - Health, Wellbeing & Happiness (Rank out of 324)AnnualFinancial Year2017/201869Neutral GT06Grant Thornton Vibrant Economy Index - Resilience & Sustainability (Rank out of 324)AnnualFinancial Year2016/201754Neutral GT06Grant Thornton Vibrant Economy Index - Resilience & Sustainability (Rank out of 324)AnnualFinancial Year2017/201834Neutral GT07Grant Thornton Vibrant Economy Index - Community, Trust and Belonging (Rank out of 324)AnnualFinancial Year2016/201797Neutral GT07Grant Thornton Vibrant Economy Index - Community, Trust and Belonging (Rank out of 324)AnnualFinancial Year2017/201877Neutral HM01Gross Additional Homes Provided - (YTD)QuarterlyFinancial Year2008/2009502Up is Good HM01Gross Additional Homes Provided - (YTD)QuarterlyFinancial Year2009/2010606Up is Good HM01Gross Additional Homes Provided - (YTD)QuarterlyFinancial Year2010/2011571Up is Good HM01Gross Additional Homes Provided - (YTD)QuarterlyFinancial Year2011/2012354Up is Good HM01Gross Additional Homes Provided - (YTD)QuarterlyFinancial Year2012/2013540Up is Good HM01Gross Additional Homes Provided - (YTD)QuarterlyFinancial Year2013/2014374NC179NC374Up is Good HM01Gross Additional Homes Provided - (YTD)QuarterlyFinancial Year2014/2015523NC244NC523Up is Good HM01Gross Additional Homes Provided - (YTD)QuarterlyFinancial Year2015/20161171NC806NC1171Up is Good HM01Gross Additional Homes Provided - (YTD)QuarterlyFinancial Year2016/2017996NC641NC996Up is Good HM01Gross Additional Homes Provided - (YTD)QuarterlyFinancial Year2017/20181336NC1066NC270Up is Good HM01Gross Additional Homes Provided - (YTD)QuarterlyFinancial Year2018/2019481NC310NC171Up is Good HM01Gross Additional Homes Provided - (YTD)QuarterlyFinancial Year2019/2020596NC344NC252Up is Good OCC09CYC ApprenticeshipsQuarterlyFinancial Year2011/201217Up is Good OCC09CYC ApprenticeshipsQuarterlyFinancial Year2012/201320Up is Good OCC09CYC ApprenticeshipsQuarterlyFinancial Year2013/201414Up is Good OCC09CYC ApprenticeshipsQuarterlyFinancial Year2014/201518Up is Good OCC09CYC ApprenticeshipsQuarterlyFinancial Year2015/201627Up is Good OCC09CYC ApprenticeshipsQuarterlyFinancial Year2016/20172516232525Up is Good OCC09CYC ApprenticeshipsQuarterlyFinancial Year2017/20182225282422Up is Good OCC09CYC ApprenticeshipsQuarterlyFinancial Year2018/20192327232023Up is Good OCC09CYC ApprenticeshipsQuarterlyFinancial Year2019/2020242323Up is Good PHOF13% of children in poverty (under 16s)AnnualFinancial Year2008/200913.5Up is Bad PHOF13% of children in poverty (under 16s)AnnualFinancial Year2009/201014Up is Bad PHOF13% of children in poverty (under 16s)AnnualFinancial Year2010/201113.5Up is Bad PHOF13% of children in poverty (under 16s)AnnualFinancial Year2011/201213.1Up is Bad PHOF13% of children in poverty (under 16s)AnnualFinancial Year2012/201311.7Up is Bad PHOF13% of children in poverty (under 16s)AnnualFinancial Year2013/201411.2Up is Bad PHOF13% of children in poverty (under 16s)AnnualFinancial Year2014/201511.9Up is Bad PHOF13% of children in poverty (under 16s)AnnualFinancial Year2015/201610Up is Bad PHOF13% of children in poverty (under 16s)AnnualFinancial Year2016/201710.3Up is Bad PHOF13% of children in poverty (under 16s)AnnualFinancial Year2017/2018Up is Bad PHOF13% of children in poverty (under 16s)AnnualFinancial Year2018/2019Up is Bad PHOF13% of children in poverty (under 16s)AnnualFinancial Year2019/2020Up is Bad PP01% of businesses reporting that contact with officers was helpfulAnnualFinancial Year2011/201296.9Up is Good PP01% of businesses reporting that contact with officers was helpfulAnnualFinancial Year2012/201393Up is Good PP01% of businesses reporting that contact with officers was helpfulAnnualFinancial Year2013/201497.27Up is Good PP01% of businesses reporting that contact with officers was helpfulAnnualFinancial Year2014/201597.2897.0396.0796.01100Up is Good PP01% of businesses reporting that contact with officers was helpfulAnnualFinancial Year2015/201698Up is Good PP01% of businesses reporting that contact with officers was helpfulAnnualFinancial Year2016/201798.3Up is Good PP01% of businesses reporting that contact with officers was helpfulAnnualFinancial Year2017/201898.2Up is Good PP01% of businesses reporting that contact with officers was helpfulAnnualFinancial Year2018/201996.8Up is Good PP01% of businesses reporting that contact with officers was helpfulAnnualFinancial Year2019/202097.5Up is Good PP02% of businesses reporting that they were treated fairlyAnnualFinancial Year2011/201297Up is Good PP02% of businesses reporting that they were treated fairlyAnnualFinancial Year2012/201393Up is Good PP02% of businesses reporting that they were treated fairlyAnnualFinancial Year2013/201499.09Up is Good PP02% of businesses reporting that they were treated fairlyAnnualFinancial Year2014/201598.5698.5197.8697.85100Up is Good PP02% of businesses reporting that they were treated fairlyAnnualFinancial Year2015/201695.5Up is Good PP02% of businesses reporting that they were treated fairlyAnnualFinancial Year2016/201798.7Up is Good PP02% of businesses reporting that they were treated fairlyAnnualFinancial Year2017/2018100Up is Good PP02% of businesses reporting that they were treated fairlyAnnualFinancial Year2018/201998.1Up is Good PP02% of businesses reporting that they were treated fairlyAnnualFinancial Year2019/202096.8Up is Good PP03% of businesses reporting that the information provided was usefulAnnualFinancial Year2011/201298Up is Good PP03% of businesses reporting that the information provided was usefulAnnualFinancial Year2012/201399Up is Good PP03% of businesses reporting that the information provided was usefulAnnualFinancial Year2013/201497.27Up is Good PP03% of businesses reporting that the information provided was usefulAnnualFinancial Year2014/201598.1497.5297.597.55100Up is Good PP03% of businesses reporting that the information provided was usefulAnnualFinancial Year2015/201698.1Up is Good PP03% of businesses reporting that the information provided was usefulAnnualFinancial Year2016/2017n/aUp is Good PP03% of businesses reporting that the information provided was usefulAnnualFinancial Year2017/2018N/aUp is Good PP03% of businesses reporting that the information provided was usefulAnnualFinancial Year2018/201998.1Up is Good PP03% of businesses reporting that the information provided was usefulAnnualFinancial Year2019/202098.1Up is Good PP04% of customers who were satisfied with the overall level of service providedAnnualFinancial Year2011/2012N/AUp is Good PP04% of customers who were satisfied with the overall level of service providedAnnualFinancial Year2012/201374Up is Good PP04% of customers who were satisfied with the overall level of service providedAnnualFinancial Year2013/201497.27Up is Good PP04% of customers who were satisfied with the overall level of service providedAnnualFinancial Year2014/201595.5797.5297.1497.2490.38Up is Good PP04% of customers who were satisfied with the overall level of service providedAnnualFinancial Year2015/201679.1Up is Good PP04% of customers who were satisfied with the overall level of service providedAnnualFinancial Year2016/201778.488.5Up is Good PP04% of customers who were satisfied with the overall level of service providedAnnualFinancial Year2017/201875Up is Good PP04% of customers who were satisfied with the overall level of service providedAnnualFinancial Year2018/201980.6Up is Good PP04% of customers who were satisfied with the overall level of service providedAnnualFinancial Year2019/202086.3Up is Good TAP18a% of panel who agree the council and its partners are helping to create jobs in the cityQuarterlyFinancial Year2012/201329Up is Good TAP18a% of panel who agree the council and its partners are helping to create jobs in the cityQuarterlyFinancial Year2013/201426Up is Good TAP18a% of panel who agree the council and its partners are helping to create jobs in the cityQuarterlyFinancial Year2014/2015NCUp is Good TAP18a% of panel who agree the council and its partners are helping to create jobs in the cityQuarterlyFinancial Year2015/2016NCUp is Good TAP18a% of panel who agree the council and its partners are helping to create jobs in the cityQuarterlyFinancial Year2016/201741.0435.2NC41.04NCUp is Good TAP18a% of panel who agree the council and its partners are helping to create jobs in the cityQuarterlyFinancial Year2017/201840.9741.74NC40.97NCUp is Good TAP18a% of panel who agree the council and its partners are helping to create jobs in the cityQuarterlyFinancial Year2018/201940.438.17NC40.4NCUp is Good TAP18a% of panel who agree the council and its partners are helping to create jobs in the cityQuarterlyFinancial Year2019/202038.6137.37NC38.61NCUp is Good TAP18b% of panel who disagree the council and its partners are helping to create jobs in the cityQuarterlyFinancial Year2012/201338Up is Bad TAP18b% of panel who disagree the council and its partners are helping to create jobs in the cityQuarterlyFinancial Year2013/201445Up is Bad TAP18b% of panel who disagree the council and its partners are helping to create jobs in the cityQuarterlyFinancial Year2014/2015NCUp is Bad TAP18b% of panel who disagree the council and its partners are helping to create jobs in the cityQuarterlyFinancial Year2015/2016NCUp is Bad TAP18b% of panel who disagree the council and its partners are helping to create jobs in the cityQuarterlyFinancial Year2016/201728.0831.7NC28.08NCUp is Bad TAP18b% of panel who disagree the council and its partners are helping to create jobs in the cityQuarterlyFinancial Year2017/201830.8427.29NC30.84NCUp is Bad TAP18b% of panel who disagree the council and its partners are helping to create jobs in the cityQuarterlyFinancial Year2018/201929.5834.33NC29.58NCUp is Bad TAP18b% of panel who disagree the council and its partners are helping to create jobs in the cityQuarterlyFinancial Year2019/202034.6534.45NC34.65NCUp is Bad TAP19a% of panel who agree the council and its partners are supporting economic growthQuarterlyFinancial Year2012/201335Up is Good TAP19a% of panel who agree the council and its partners are supporting economic growthQuarterlyFinancial Year2013/201430Up is Good TAP19a% of panel who agree the council and its partners are supporting economic growthQuarterlyFinancial Year2014/2015NCUp is Good TAP19a% of panel who agree the council and its partners are supporting economic growthQuarterlyFinancial Year2015/2016NCUp is Good TAP19a% of panel who agree the council and its partners are supporting economic growthQuarterlyFinancial Year2016/201743.5339.6NC43.53NCUp is Good TAP19a% of panel who agree the council and its partners are supporting economic growthQuarterlyFinancial Year2017/201839.8244.58NC39.82NCUp is Good TAP19a% of panel who agree the council and its partners are supporting economic growthQuarterlyFinancial Year2018/201943.8938.41NC43.89NCUp is Good TAP19a% of panel who agree the council and its partners are supporting economic growthQuarterlyFinancial Year2019/202038.1942.41NC38.19NCUp is Good TAP19b% of panel who disagree the council and its partners are supporting economic growthQuarterlyFinancial Year2012/201335Up is Bad TAP19b% of panel who disagree the council and its partners are supporting economic growthQuarterlyFinancial Year2013/201441Up is Bad TAP19b% of panel who disagree the council and its partners are supporting economic growthQuarterlyFinancial Year2014/2015NCUp is Bad TAP19b% of panel who disagree the council and its partners are supporting economic growthQuarterlyFinancial Year2015/2016NCUp is Bad TAP19b% of panel who disagree the council and its partners are supporting economic growthQuarterlyFinancial Year2016/201728.7931NC28.79NCUp is Bad TAP19b% of panel who disagree the council and its partners are supporting economic growthQuarterlyFinancial Year2017/201833.9426.89NC33.94NCUp is Bad TAP19b% of panel who disagree the council and its partners are supporting economic growthQuarterlyFinancial Year2018/201930.7736.87NC30.77NCUp is Bad TAP19b% of panel who disagree the council and its partners are supporting economic growthQuarterlyFinancial Year2019/202034.9232.91NC34.92NCUp is Bad TOU04Average Room RateMonthlyFinancial Year2010/201170.9877.9581.381.1981.1982.7784.2281.0581.0581.8182.2779.4579.4569.5373.2670.9870.98Neutral TOU04Average Room RateMonthlyFinancial Year2011/201274.2377.1981.5980.6780.6784.7886.5482.4382.4381.1979.8180.4380.4355.472.4774.2374.23Neutral TOU04Average Room RateMonthlyFinancial Year2012/201371.1974.8278.9880.7680.7692.2779.4178.1178.1175.3676.1277.2477.2460.1269.7471.1971.19Neutral TOU04Average Room RateMonthlyFinancial Year2013/201473.3873.1879.1478.0778.0779.8282.6576.6976.6980.0978.7379.1579.1563.7472.2773.3873.38Neutral TOU04Average Room RateMonthlyFinancial Year2014/201569.6678.6387.2982.6682.6689.2288.784.6584.6583.1982.1283.680.7964.9570.8269.6669.66Neutral TOU04Average Room RateMonthlyFinancial Year2015/201674.1878.2584.5781.4581.4586.6388.2382.5482.5483.9678.6681.6281.6263.4772.7674.1874.18Neutral TOU04Average Room RateMonthlyFinancial Year2016/201795.0990.5397.2397.0294.94103.98104.59100.34102.9397.8494.94101.1297.9779.0488.0786.4984.53Neutral TOU04Average Room RateMonthlyFinancial Year2017/2018104.0195.48104.6107.42102.5115.09113.91107.79112.26106.31105.04112.67108.0186.2594.7398.893.26Neutral TOU04Average Room RateMonthlyFinancial Year2018/2019107.07105.24112.8109.56109.2113.33113108.95111.76107.49106.01122.11111.8791.5898.4896.2495.43Neutral TOU04Average Room RateMonthlyFinancial Year2019/2020102.49109.94118.03110.15115.11118.68109.87114.55106.9108.8111.98109.2381.77Neutral TOU08Visits to Attractions: Big AttractionsMonthlyFinancial Year2012/2013NCUp is Good TOU08Visits to Attractions: Big AttractionsMonthlyFinancial Year2013/201429759122654442529272469037652474477054225702283121098587294809183677129491607977124868199017180216504101Up is Good TOU08Visits to Attractions: Big AttractionsMonthlyFinancial Year2014/20152866401283943264291231566779800321985419005229676970666272528161797134423568748127175227393192619547187Up is Good TOU08Visits to Attractions: Big AttractionsMonthlyFinancial Year2015/2016259700927101425134022456774692130846739637721700092184425881812934611787350603788033153038181136334174Up is Good TOU08Visits to Attractions: Big AttractionsMonthlyFinancial Year2016/20172376573213970189484228541631995241525335498207249784272243609137586135733516928120531175082147765443378Up is Good TOU08Visits to Attractions: Big AttractionsMonthlyFinancial Year2017/20182562582244016211909218452674377270239336699215355822293230488155197158274543959133222206209182522521953Up is Good TOU08Visits to Attractions: Big AttractionsMonthlyFinancial Year2018/201931251532926512831302891868649673408744245462644811029901290709194303188091673103158319198804200059557182Up is Good TOU08Visits to Attractions: Big AttractionsMonthlyFinancial Year2019/2020301744257318246766805828306637393987240784941408279813165649175436620898156200Up is Good TOU09Visits to Attractions: Small AttractionsMonthlyFinancial Year2012/2013NCUp is Good TOU09Visits to Attractions: Small AttractionsMonthlyFinancial Year2013/201425997323922224232203768382225262654021223702993469023609165267482516323219132455446467Up is Good TOU09Visits to Attractions: Small AttractionsMonthlyFinancial Year2014/201527639923458210612087065389218552748420514698533232620508178607069414904260082955170463Up is Good TOU09Visits to Attractions: Small AttractionsMonthlyFinancial Year2015/2016247538275002582822705760332548829344222547708628094158387913518458896142601899142147Up is Good TOU09Visits to Attractions: Small AttractionsMonthlyFinancial Year2016/20172325012082722580237026710924964289812205776002242011270095974649811627137041756142892Up is Good TOU09Visits to Attractions: Small AttractionsMonthlyFinancial Year2017/201829410732190283202733487844302363650726495932382963117169134276022714925179461992752798Up is Good TOU09Visits to Attractions: Small AttractionsMonthlyFinancial Year2018/201929959728321258172818782325284303668326637917503105815545157156231815744257772168363204Up is Good TOU09Visits to Attractions: Small AttractionsMonthlyFinancial Year2019/202037241303162838895945288903667126294918553157622536180937220515661Up is Good TOU11Sessions on visityork.orgMonthlyFinancial Year2012/2013NCUp is Good TOU11Sessions on visityork.orgMonthlyFinancial Year2013/20141868119138331133314138122409767164113183576157989505678180863177281125843483987167302155936145449468687Up is Good TOU11Sessions on visityork.orgMonthlyFinancial Year2014/20152121529159373149312140439449124118717194090178528491335222744255405175559653738176992173066177274527332Up is Good TOU11Sessions on visityork.orgMonthlyFinancial Year2015/20161828226128879136209114149379237127800139979136439404218195433239496164080599009119309151721157490309211Up is Good TOU11Sessions on visityork.orgMonthlyFinancial Year2016/20171718744122045126915115760364720138651153543146403438597189298218816161625569739124200114082107406345688Up is Good TOU11Sessions on visityork.orgMonthlyFinancial Year2017/201815369291239151061691047003347841249991443251553764247001743131847701239004829831088748705398535294462Up is Good TOU11Sessions on visityork.orgMonthlyFinancial Year2018/2019163274172567822528601524083497713136096155180388989193700257177161812612689149377129161111691390229Up is Good TOU11Sessions on visityork.orgMonthlyFinancial Year2019/2020137258131421114169382848136884168798167962473644216675307149193843717667158919Up is Good TOU14Parliament Street FootfallMonthlyFinancial Year2011/201283795758098556748336486992133387681096756387868137230562078216770275478713722720584836895185726662491668510Up is Good TOU14Parliament Street FootfallMonthlyFinancial Year2012/201379410595904686423156938851926668667094780646798182224592277514470005373939922145964126305928055484381533873Up is Good TOU14Parliament Street FootfallMonthlyFinancial Year2013/201478442536176366121856100791839900662547746349699042210793871763472907679046022371404406286124456062021659275Up is Good TOU14Parliament Street FootfallMonthlyFinancial Year2014/201596169417987807381557603442297279882710118012710188893081726102485074683180698025786615451406761216753011896562Up is Good TOU14Parliament Street FootfallMonthlyFinancial Year2015/201683566977726486801896785322131369768318785404808025236174776315767343368933021259204700096281986394541737661Up is Good TOU14Parliament Street FootfallMonthlyFinancial Year2016/201780446076221136642006495251935838716011805967772181229415978248368689473337722027544403875393596321101611856Up is Good TOU14Parliament Street FootfallMonthlyFinancial Year2017/201880496917197046804916578102058005705783764696756021222650070954472034675610321859934637695142376011871579193Up is Good TOU14Parliament Street FootfallMonthlyFinancial Year2018/201984458346351508126237297522177525761355776243761633229923180011074061876221123029394622086141075898241666139Up is Good TOU14Parliament Street FootfallMonthlyFinancial Year2019/202078738587125597035926449072061058704451825870747998227831975469969599669335521440504760625393703749991390431Up is Good TOU15Visitor Information Centre FootfallMonthlyFinancial Year2012/2013NCUp is Good TOU15Visitor Information Centre FootfallMonthlyFinancial Year2013/201448101933029430384085811692557445632454495916564947832371442592011089623662292503463787549Up is Good TOU15Visitor Information Centre FootfallMonthlyFinancial Year2014/201548864344751437124434913281260602620724647716915147088339902475510583319421291993222780847Up is Good TOU15Visitor Information Centre FootfallMonthlyFinancial Year2015/201643134635702363173530710732646209560484265714491448160296732546110329418584259223130657228Up is Good TOU15Visitor Information Centre FootfallMonthlyFinancial Year2016/20174012063293435302372701055064308344797371841250644046130814277779905219724245462731471584Up is Good TOU15Visitor Information Centre FootfallMonthlyFinancial Year2017/20183906813617133602327831025564159546814367921252013796428914255959247318811245992704170451Up is Good TOU15Visitor Information Centre FootfallMonthlyFinancial Year2018/20193632743628832913345851037863763342935312921118603253423630210417720518551278902398270423Up is Good TOU15Visitor Information Centre FootfallMonthlyFinancial Year2019/2020331383003128998921673430338216294501019693158821986206197419317306Up is Good TOU24Average expenditure per domestic day visitAnnualFinancial Year2013/201435.69Up is Good TOU24Average expenditure per domestic day visitAnnualFinancial Year2014/201538.78Up is Good TOU24Average expenditure per domestic day visitAnnualFinancial Year2015/201639.05Up is Good TOU24Average expenditure per domestic day visitAnnualFinancial Year2016/201747.99Up is Good TOU24Average expenditure per domestic day visitAnnualFinancial Year2017/201849.4Up is Good TOU24Average expenditure per domestic day visitAnnualFinancial Year2018/201954.16Up is Good TOU24Average expenditure per domestic day visitAnnualFinancial Year2019/2020Up is Good TOU25% of jobs which are tourism basedAnnualFinancial Year2011/201216Neutral TOU25% of jobs which are tourism basedAnnualFinancial Year2012/201317.6Neutral TOU25% of jobs which are tourism basedAnnualFinancial Year2013/201417.4Neutral TOU25% of jobs which are tourism basedAnnualFinancial Year2014/201518.2Neutral TSS35% of tenants satisfied that their landlord listens to their views and acts on themAnnualFinancial Year2011/201265.2Up is Good TSS35% of tenants satisfied that their landlord listens to their views and acts on themAnnualFinancial Year2012/201367.3Up is Good TSS35% of tenants satisfied that their landlord listens to their views and acts on themAnnualFinancial Year2013/201461.57Up is Good TSS35% of tenants satisfied that their landlord listens to their views and acts on themAnnualFinancial Year2014/201561.2661.26Up is Good TSS35% of tenants satisfied that their landlord listens to their views and acts on themAnnualFinancial Year2015/201665.7265.72Up is Good TSS35% of tenants satisfied that their landlord listens to their views and acts on themAnnualFinancial Year2016/201773.5573.55Up is Good TSS35% of tenants satisfied that their landlord listens to their views and acts on themAnnualFinancial Year2017/201873.2873.28Up is Good TSS35% of tenants satisfied that their landlord listens to their views and acts on themAnnualFinancial Year2018/201968.56Up is Good TSS35% of tenants satisfied that their landlord listens to their views and acts on themAnnualFinancial Year2019/202070Up is Good YCC030Footfall in Customer Centre - % served within target wait timeMonthlyFinancial Year2014/20157481778079797968757169777269717170Up is Good YCC030Footfall in Customer Centre - % served within target wait timeMonthlyFinancial Year2015/20167068616765677272716675797369717371Up is Good YCC030Footfall in Customer Centre - % served within target wait timeMonthlyFinancial Year2016/201774.69717675747473717374738376738374.0776Up is Good YCC030Footfall in Customer Centre - % served within target wait timeMonthlyFinancial Year2017/201878.3777.277.679.2378.0178.4781.2677.6378.9682.278.328481.572857175Up is Good YCC030Footfall in Customer Centre - % served within target wait timeMonthlyFinancial Year2018/201981.876883.8277798384.5481.5983.0381.2583.4781.6882.1283.5984.3682.7983.55Up is Good YCC030Footfall in Customer Centre - % served within target wait timeMonthlyFinancial Year2019/202083.7880.3685.4284.0983.2283.2482.9784.283.8783.3581.9989.7184.7281.9284.981.8583.31Up is Good YCC030aFootfall in Customer Centre - Average wait time (Minutes)MonthlyFinancial Year2014/20157.86.057.056.266.456.626.479.717.628.539.496.978.328.89.058.448.75Up is Bad YCC030aFootfall in Customer Centre - Average wait time (Minutes)MonthlyFinancial Year2015/20168.499.6911.129.39.999.547.447.698.269.657.136.477.788.717.667.597.97Up is Bad YCC030aFootfall in Customer Centre - Average wait time (Minutes)MonthlyFinancial Year2016/20177.138.576.777.517.627.677.27.697.527.157.565.196.637.35.796.976.69Up is Bad YCC030aFootfall in Customer Centre - Average wait time (Minutes)MonthlyFinancial Year2017/20186.596.396.786.696.626.15.266.76.15.656.345.15.77.55.466.987.93Up is Bad YCC030aFootfall in Customer Centre - Average wait time (Minutes)MonthlyFinancial Year2018/201977577656665565555Up is Bad YCC030aFootfall in Customer Centre - Average wait time (Minutes)MonthlyFinancial Year2019/202066556655656456566Up is Bad YCC157Benefits % calls answered in 20 seconds - TOTALWeeklyFinancial Year2013/201443.733.147.148.850.7Up is Good YCC157Benefits % calls answered in 20 seconds - TOTALWeeklyFinancial Year2014/201548.651.344.551.449.152.648.537.845.954.344.256.451.446.6554648.7Up is Good YCC157Benefits % calls answered in 20 seconds - TOTALWeeklyFinancial Year2015/201672.843.572.367.959.175.381.779.7978.7874.282.4481.579.1875.685.674.678.4Up is Good YCC157Benefits % calls answered in 20 seconds - TOTALWeeklyFinancial Year2016/201769.180.389.281.583.475.854.352.259.861.17172.167.568.474.957.366.2Up is Good YCC157Benefits % calls answered in 20 seconds - TOTALWeeklyFinancial Year2017/201869.6974.455.470.866.8776.879.176.477.476.763.771.670.769.770.251.463.8Up is Good YCC157Benefits % calls answered in 20 seconds - TOTALWeeklyFinancial Year2018/201959.347.861.760.356.368.163.362.664.662.163.774.165.453.75250.251.8Up is Good YCC157Benefits % calls answered in 20 seconds - TOTALWeeklyFinancial Year2019/202043.434.23047.136.643.839.131.737.939.84454.544.745.96462.157.3Up is Good