{
  "fields": [{"id":"_id","type":"int"},{"id":"KpiId","type":"text"},{"id":"KpiName","type":"text"},{"id":"Value","type":"text"},{"id":"DataType","type":"text"},{"id":"Period","type":"text"},{"id":"StartDate","type":"text"},{"id":"EndDate","type":"text"},{"id":"CollectionFrequency","type":"text"}],
  "records": [
    [1,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","45.30 %","Percentage","2014/2015","2014-04-01","2015-03-31","Weekly"],
    [2,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","46.50 %","Percentage","2015/2016_Q1","2015-04-01","2015-06-30","Weekly"],
    [3,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","65.70 %","Percentage","2015/2016","2015-04-01","2016-03-31","Weekly"],
    [4,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","36.20 %","Percentage","2015/2016_Apr","2015-04-01","2015-04-30","Weekly"],
    [5,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","46.40 %","Percentage","2015/2016_May","2015-05-01","2015-05-31","Weekly"],
    [6,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","60.60 %","Percentage","2015/2016_Jun","2015-06-01","2015-06-30","Weekly"],
    [7,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","69.50 %","Percentage","2015/2016_Q2","2015-07-01","2015-09-30","Weekly"],
    [8,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","53.90 %","Percentage","2015/2016_Jul","2015-07-01","2015-07-31","Weekly"],
    [9,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","75.90 %","Percentage","2015/2016_Aug","2015-08-01","2015-08-31","Weekly"],
    [10,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","79.50 %","Percentage","2015/2016_Sep","2015-09-01","2015-09-30","Weekly"],
    [11,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","77.20 %","Percentage","2015/2016_Q3","2015-10-01","2015-12-31","Weekly"],
    [12,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","71.00 %","Percentage","2015/2016_Oct","2015-10-01","2015-10-31","Weekly"],
    [13,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","77.60 %","Percentage","2015/2016_Nov","2015-11-01","2015-11-30","Weekly"],
    [14,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","83.50 %","Percentage","2015/2016_Dec","2015-12-01","2015-12-31","Weekly"],
    [15,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","78.60 %","Percentage","2015/2016_Jan","2016-01-01","2016-01-31","Weekly"],
    [16,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","75.70 %","Percentage","2015/2016_Q4","2016-01-01","2016-03-31","Weekly"],
    [17,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","83.20 %","Percentage","2015/2016_Feb","2016-02-01","2016-02-29","Weekly"],
    [18,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","65.90 %","Percentage","2015/2016_Mar","2016-03-01","2016-03-31","Weekly"],
    [19,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","74.90 %","Percentage","2016/2017","2016-04-01","2017-03-31","Weekly"],
    [20,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","76.50 %","Percentage","2016/2017_Q1","2016-04-01","2016-06-30","Weekly"],
    [21,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","74.20 %","Percentage","2016/2017_Apr","2016-04-01","2016-04-30","Weekly"],
    [22,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","80.20 %","Percentage","2016/2017_May","2016-05-01","2016-05-31","Weekly"],
    [23,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","75.40 %","Percentage","2016/2017_Jun","2016-06-01","2016-06-30","Weekly"],
    [24,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","67.70 %","Percentage","2016/2017_Q2","2016-07-01","2016-09-30","Weekly"],
    [25,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","72.80 %","Percentage","2016/2017_Jul","2016-07-01","2016-07-31","Weekly"],
    [26,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","64.60 %","Percentage","2016/2017_Aug","2016-08-01","2016-08-31","Weekly"],
    [27,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","66.30 %","Percentage","2016/2017_Sep","2016-09-01","2016-09-30","Weekly"],
    [28,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","80.20 %","Percentage","2016/2017_Q3","2016-10-01","2016-12-31","Weekly"],
    [29,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","75.80 %","Percentage","2016/2017_Oct","2016-10-01","2016-10-31","Weekly"],
    [30,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","82.60 %","Percentage","2016/2017_Nov","2016-11-01","2016-11-30","Weekly"],
    [31,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","83.20 %","Percentage","2016/2017_Dec","2016-12-01","2016-12-31","Weekly"],
    [32,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","76.70 %","Percentage","2016/2017_Q4","2017-01-01","2017-03-31","Weekly"],
    [33,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","75.60 %","Percentage","2016/2017_Jan","2017-01-01","2017-01-31","Weekly"],
    [34,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","85.90 %","Percentage","2016/2017_Feb","2017-02-01","2017-02-28","Weekly"],
    [35,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","70.80 %","Percentage","2016/2017_Mar","2017-03-01","2017-03-31","Weekly"],
    [36,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","77.50 %","Percentage","2017/2018_Apr","2017-04-01","2017-04-30","Weekly"],
    [37,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","78.30 %","Percentage","2017/2018","2017-04-01","2018-03-31","Weekly"],
    [38,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","72.10 %","Percentage","2017/2018_Q1","2017-04-01","2017-06-30","Weekly"],
    [39,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","65.30 %","Percentage","2017/2018_May","2017-05-01","2017-05-31","Weekly"],
    [40,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","73.50 %","Percentage","2017/2018_Jun","2017-06-01","2017-06-30","Weekly"],
    [41,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","81.30 %","Percentage","2017/2018_Q2","2017-07-01","2017-09-30","Weekly"],
    [42,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","80.10 %","Percentage","2017/2018_Jul","2017-07-01","2017-07-31","Weekly"],
    [43,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","81.20 %","Percentage","2017/2018_Aug","2017-08-01","2017-08-31","Weekly"],
    [44,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","82.50 %","Percentage","2017/2018_Sep","2017-09-01","2017-09-30","Weekly"],
    [45,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","80.10 %","Percentage","2017/2018_Oct","2017-10-01","2017-10-31","Weekly"],
    [46,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","83.70 %","Percentage","2017/2018_Q3","2017-10-01","2017-12-31","Weekly"],
    [47,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","82.80 %","Percentage","2017/2018_Nov","2017-11-01","2017-11-30","Weekly"],
    [48,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","88.30 %","Percentage","2017/2018_Dec","2017-12-01","2017-12-31","Weekly"],
    [49,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","78.00 %","Percentage","2017/2018_Q4","2018-01-01","2018-03-31","Weekly"],
    [50,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","84.00 %","Percentage","2017/2018_Jan","2018-01-01","2018-01-31","Weekly"],
    [51,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","83.90 %","Percentage","2017/2018_Feb","2018-02-01","2018-02-28","Weekly"],
    [52,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","68.20 %","Percentage","2017/2018_Mar","2018-03-01","2018-03-31","Weekly"],
    [53,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","72.60 %","Percentage","2018/2019","2018-04-01","2019-03-31","Weekly"],
    [54,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","71.20 %","Percentage","2018/2019_Q1","2018-04-01","2018-06-30","Weekly"],
    [55,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","63.00 %","Percentage","2018/2019_Apr","2018-04-01","2018-04-30","Weekly"],
    [56,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","79.70 %","Percentage","2018/2019_May","2018-05-01","2018-05-31","Weekly"],
    [57,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","71.50 %","Percentage","2018/2019_Jun","2018-06-01","2018-06-30","Weekly"],
    [58,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","77.50 %","Percentage","2018/2019_Q2","2018-07-01","2018-09-30","Weekly"],
    [59,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","73.80 %","Percentage","2018/2019_Jul","2018-07-01","2018-07-31","Weekly"],
    [60,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","79.40 %","Percentage","2018/2019_Aug","2018-08-01","2018-08-31","Weekly"],
    [61,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","79.70 %","Percentage","2018/2019_Sep","2018-09-01","2018-09-30","Weekly"],
    [62,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","71.30 %","Percentage","2018/2019_Q3","2018-10-01","2018-12-31","Weekly"],
    [63,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","64.80 %","Percentage","2018/2019_Oct","2018-10-01","2018-10-31","Weekly"],
    [64,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","70.40 %","Percentage","2018/2019_Nov","2018-11-01","2018-11-30","Weekly"],
    [65,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","83.50 %","Percentage","2018/2019_Dec","2018-12-01","2018-12-31","Weekly"],
    [66,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","69.20 %","Percentage","2018/2019_Jan","2019-01-01","2019-01-31","Weekly"],
    [67,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","69.70 %","Percentage","2018/2019_Q4","2019-01-01","2019-03-31","Weekly"],
    [68,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","66.50 %","Percentage","2018/2019_Feb","2019-02-01","2019-02-28","Weekly"],
    [69,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","72.80 %","Percentage","2018/2019_Mar","2019-03-01","2019-03-31","Weekly"],
    [70,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","62.10 %","Percentage","2019/2020_Apr","2019-04-01","2019-04-30","Weekly"],
    [71,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","69.60 %","Percentage","2019/2020","2019-04-01","2020-03-31","Weekly"],
    [72,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","61.00 %","Percentage","2019/2020_Q1","2019-04-01","2019-06-30","Weekly"],
    [73,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","54.40 %","Percentage","2019/2020_May","2019-05-01","2019-05-31","Weekly"],
    [74,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","67.50 %","Percentage","2019/2020_Jun","2019-06-01","2019-06-30","Weekly"],
    [75,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","64.30 %","Percentage","2019/2020_Jul","2019-07-01","2019-07-31","Weekly"],
    [76,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","65.40 %","Percentage","2019/2020_Q2","2019-07-01","2019-09-30","Weekly"],
    [77,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","68.10 %","Percentage","2019/2020_Aug","2019-08-01","2019-08-31","Weekly"],
    [78,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","64.00 %","Percentage","2019/2020_Sep","2019-09-01","2019-09-30","Weekly"],
    [79,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","76.50 %","Percentage","2019/2020_Q3","2019-10-01","2019-12-31","Weekly"],
    [80,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","75.20 %","Percentage","2019/2020_Oct","2019-10-01","2019-10-31","Weekly"],
    [81,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","70.70 %","Percentage","2019/2020_Nov","2019-11-01","2019-11-30","Weekly"],
    [82,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","85.50 %","Percentage","2019/2020_Dec","2019-12-01","2019-12-31","Weekly"],
    [83,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","75.50 %","Percentage","2019/2020_Q4","2020-01-01","2020-03-31","Weekly"],
    [84,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","75.70 %","Percentage","2019/2020_Jan","2020-01-01","2020-01-31","Weekly"],
    [85,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","78.80 %","Percentage","2019/2020_Feb","2020-02-01","2020-02-29","Weekly"],
    [86,"YCC178","YCC & Benefits % Calls answered in 20 seconds - TOTAL","72.50 %","Percentage","2019/2020_Mar","2020-03-01","2020-03-31","Weekly"]
]}