{ "fields": [{"id":"_id","type":"int"},{"id":"KpiId","type":"text"},{"id":"KpiName","type":"text"},{"id":"Value","type":"text"},{"id":"DataType","type":"text"},{"id":"Period","type":"text"},{"id":"StartDate","type":"text"},{"id":"EndDate","type":"text"},{"id":"CollectionFrequency","type":"text"}], "records": [ [1,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","33.10 %","Percentage","2013/2014_Q1","2013-04-01","2013-06-30","Weekly"], [2,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","43.70 %","Percentage","2013/2014","2013-04-01","2014-03-31","Weekly"], [3,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","47.10 %","Percentage","2013/2014_Q2","2013-07-01","2013-09-30","Weekly"], [4,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","48.80 %","Percentage","2013/2014_Q3","2013-10-01","2013-12-31","Weekly"], [5,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","50.70 %","Percentage","2013/2014_Q4","2014-01-01","2014-03-31","Weekly"], [6,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","49.10 %","Percentage","2014/2015_Q1","2014-04-01","2014-06-30","Weekly"], [7,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","51.30 %","Percentage","2014/2015_Apr","2014-04-01","2014-04-30","Weekly"], [8,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","48.60 %","Percentage","2014/2015","2014-04-01","2015-03-31","Weekly"], [9,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","44.50 %","Percentage","2014/2015_May","2014-05-01","2014-05-31","Weekly"], [10,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","51.40 %","Percentage","2014/2015_Jun","2014-06-01","2014-06-30","Weekly"], [11,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","45.90 %","Percentage","2014/2015_Q2","2014-07-01","2014-09-30","Weekly"], [12,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","52.60 %","Percentage","2014/2015_Jul","2014-07-01","2014-07-31","Weekly"], [13,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","48.50 %","Percentage","2014/2015_Aug","2014-08-01","2014-08-31","Weekly"], [14,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","37.80 %","Percentage","2014/2015_Sep","2014-09-01","2014-09-30","Weekly"], [15,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","54.30 %","Percentage","2014/2015_Oct","2014-10-01","2014-10-31","Weekly"], [16,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","51.40 %","Percentage","2014/2015_Q3","2014-10-01","2014-12-31","Weekly"], [17,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","44.20 %","Percentage","2014/2015_Nov","2014-11-01","2014-11-30","Weekly"], [18,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","56.40 %","Percentage","2014/2015_Dec","2014-12-01","2014-12-31","Weekly"], [19,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","46.60 %","Percentage","2014/2015_Jan","2015-01-01","2015-01-31","Weekly"], [20,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","48.70 %","Percentage","2014/2015_Q4","2015-01-01","2015-03-31","Weekly"], [21,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","55.00 %","Percentage","2014/2015_Feb","2015-02-01","2015-02-28","Weekly"], [22,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","46.00 %","Percentage","2014/2015_Mar","2015-03-01","2015-03-31","Weekly"], [23,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","59.10 %","Percentage","2015/2016_Q1","2015-04-01","2015-06-30","Weekly"], [24,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","72.80 %","Percentage","2015/2016","2015-04-01","2016-03-31","Weekly"], [25,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","43.50 %","Percentage","2015/2016_Apr","2015-04-01","2015-04-30","Weekly"], [26,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","72.30 %","Percentage","2015/2016_May","2015-05-01","2015-05-31","Weekly"], [27,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","67.90 %","Percentage","2015/2016_Jun","2015-06-01","2015-06-30","Weekly"], [28,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","78.78 %","Percentage","2015/2016_Q2","2015-07-01","2015-09-30","Weekly"], [29,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","75.30 %","Percentage","2015/2016_Jul","2015-07-01","2015-07-31","Weekly"], [30,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","81.70 %","Percentage","2015/2016_Aug","2015-08-01","2015-08-31","Weekly"], [31,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","79.79 %","Percentage","2015/2016_Sep","2015-09-01","2015-09-30","Weekly"], [32,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","79.18 %","Percentage","2015/2016_Q3","2015-10-01","2015-12-31","Weekly"], [33,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","74.20 %","Percentage","2015/2016_Oct","2015-10-01","2015-10-31","Weekly"], [34,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","82.44 %","Percentage","2015/2016_Nov","2015-11-01","2015-11-30","Weekly"], [35,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","81.50 %","Percentage","2015/2016_Dec","2015-12-01","2015-12-31","Weekly"], [36,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","78.40 %","Percentage","2015/2016_Q4","2016-01-01","2016-03-31","Weekly"], [37,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","75.60 %","Percentage","2015/2016_Jan","2016-01-01","2016-01-31","Weekly"], [38,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","85.60 %","Percentage","2015/2016_Feb","2016-02-01","2016-02-29","Weekly"], [39,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","74.60 %","Percentage","2015/2016_Mar","2016-03-01","2016-03-31","Weekly"], [40,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","69.10 %","Percentage","2016/2017","2016-04-01","2017-03-31","Weekly"], [41,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","83.40 %","Percentage","2016/2017_Q1","2016-04-01","2016-06-30","Weekly"], [42,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","80.30 %","Percentage","2016/2017_Apr","2016-04-01","2016-04-30","Weekly"], [43,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","89.20 %","Percentage","2016/2017_May","2016-05-01","2016-05-31","Weekly"], [44,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","81.50 %","Percentage","2016/2017_Jun","2016-06-01","2016-06-30","Weekly"], [45,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","59.80 %","Percentage","2016/2017_Q2","2016-07-01","2016-09-30","Weekly"], [46,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","75.80 %","Percentage","2016/2017_Jul","2016-07-01","2016-07-31","Weekly"], [47,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","54.30 %","Percentage","2016/2017_Aug","2016-08-01","2016-08-31","Weekly"], [48,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","52.20 %","Percentage","2016/2017_Sep","2016-09-01","2016-09-30","Weekly"], [49,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","61.10 %","Percentage","2016/2017_Oct","2016-10-01","2016-10-31","Weekly"], [50,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","67.50 %","Percentage","2016/2017_Q3","2016-10-01","2016-12-31","Weekly"], [51,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","71.00 %","Percentage","2016/2017_Nov","2016-11-01","2016-11-30","Weekly"], [52,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","72.10 %","Percentage","2016/2017_Dec","2016-12-01","2016-12-31","Weekly"], [53,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","66.20 %","Percentage","2016/2017_Q4","2017-01-01","2017-03-31","Weekly"], [54,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","68.40 %","Percentage","2016/2017_Jan","2017-01-01","2017-01-31","Weekly"], [55,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","74.90 %","Percentage","2016/2017_Feb","2017-02-01","2017-02-28","Weekly"], [56,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","57.30 %","Percentage","2016/2017_Mar","2017-03-01","2017-03-31","Weekly"], [57,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","74.40 %","Percentage","2017/2018_Apr","2017-04-01","2017-04-30","Weekly"], [58,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","69.69 %","Percentage","2017/2018","2017-04-01","2018-03-31","Weekly"], [59,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","66.87 %","Percentage","2017/2018_Q1","2017-04-01","2017-06-30","Weekly"], [60,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","55.40 %","Percentage","2017/2018_May","2017-05-01","2017-05-31","Weekly"], [61,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","70.80 %","Percentage","2017/2018_Jun","2017-06-01","2017-06-30","Weekly"], [62,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","77.40 %","Percentage","2017/2018_Q2","2017-07-01","2017-09-30","Weekly"], [63,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","76.80 %","Percentage","2017/2018_Jul","2017-07-01","2017-07-31","Weekly"], [64,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","79.10 %","Percentage","2017/2018_Aug","2017-08-01","2017-08-31","Weekly"], [65,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","76.40 %","Percentage","2017/2018_Sep","2017-09-01","2017-09-30","Weekly"], [66,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","70.70 %","Percentage","2017/2018_Q3","2017-10-01","2017-12-31","Weekly"], [67,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","76.70 %","Percentage","2017/2018_Oct","2017-10-01","2017-10-31","Weekly"], [68,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","63.70 %","Percentage","2017/2018_Nov","2017-11-01","2017-11-30","Weekly"], [69,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","71.60 %","Percentage","2017/2018_Dec","2017-12-01","2017-12-31","Weekly"], [70,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","63.80 %","Percentage","2017/2018_Q4","2018-01-01","2018-03-31","Weekly"], [71,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","69.70 %","Percentage","2017/2018_Jan","2018-01-01","2018-01-31","Weekly"], [72,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","70.20 %","Percentage","2017/2018_Feb","2018-02-01","2018-02-28","Weekly"], [73,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","51.40 %","Percentage","2017/2018_Mar","2018-03-01","2018-03-31","Weekly"], [74,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","59.30 %","Percentage","2018/2019","2018-04-01","2019-03-31","Weekly"], [75,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","56.30 %","Percentage","2018/2019_Q1","2018-04-01","2018-06-30","Weekly"], [76,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","47.80 %","Percentage","2018/2019_Apr","2018-04-01","2018-04-30","Weekly"], [77,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","61.70 %","Percentage","2018/2019_May","2018-05-01","2018-05-31","Weekly"], [78,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","60.30 %","Percentage","2018/2019_Jun","2018-06-01","2018-06-30","Weekly"], [79,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","64.60 %","Percentage","2018/2019_Q2","2018-07-01","2018-09-30","Weekly"], [80,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","68.10 %","Percentage","2018/2019_Jul","2018-07-01","2018-07-31","Weekly"], [81,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","63.30 %","Percentage","2018/2019_Aug","2018-08-01","2018-08-31","Weekly"], [82,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","62.60 %","Percentage","2018/2019_Sep","2018-09-01","2018-09-30","Weekly"], [83,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","65.40 %","Percentage","2018/2019_Q3","2018-10-01","2018-12-31","Weekly"], [84,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","62.10 %","Percentage","2018/2019_Oct","2018-10-01","2018-10-31","Weekly"], [85,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","63.70 %","Percentage","2018/2019_Nov","2018-11-01","2018-11-30","Weekly"], [86,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","74.10 %","Percentage","2018/2019_Dec","2018-12-01","2018-12-31","Weekly"], [87,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","53.70 %","Percentage","2018/2019_Jan","2019-01-01","2019-01-31","Weekly"], [88,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","51.80 %","Percentage","2018/2019_Q4","2019-01-01","2019-03-31","Weekly"], [89,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","52.00 %","Percentage","2018/2019_Feb","2019-02-01","2019-02-28","Weekly"], [90,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","50.20 %","Percentage","2018/2019_Mar","2019-03-01","2019-03-31","Weekly"], [91,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","43.40 %","Percentage","2019/2020","2019-04-01","2020-03-31","Weekly"], [92,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","34.20 %","Percentage","2019/2020_Apr","2019-04-01","2019-04-30","Weekly"], [93,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","36.60 %","Percentage","2019/2020_Q1","2019-04-01","2019-06-30","Weekly"], [94,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","30.00 %","Percentage","2019/2020_May","2019-05-01","2019-05-31","Weekly"], [95,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","47.10 %","Percentage","2019/2020_Jun","2019-06-01","2019-06-30","Weekly"], [96,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","43.80 %","Percentage","2019/2020_Jul","2019-07-01","2019-07-31","Weekly"], [97,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","37.90 %","Percentage","2019/2020_Q2","2019-07-01","2019-09-30","Weekly"], [98,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","39.10 %","Percentage","2019/2020_Aug","2019-08-01","2019-08-31","Weekly"], [99,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","31.70 %","Percentage","2019/2020_Sep","2019-09-01","2019-09-30","Weekly"], [100,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","44.70 %","Percentage","2019/2020_Q3","2019-10-01","2019-12-31","Weekly"], [101,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","39.80 %","Percentage","2019/2020_Oct","2019-10-01","2019-10-31","Weekly"], [102,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","44.00 %","Percentage","2019/2020_Nov","2019-11-01","2019-11-30","Weekly"], [103,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","54.50 %","Percentage","2019/2020_Dec","2019-12-01","2019-12-31","Weekly"], [104,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","57.30 %","Percentage","2019/2020_Q4","2020-01-01","2020-03-31","Weekly"], [105,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","45.90 %","Percentage","2019/2020_Jan","2020-01-01","2020-01-31","Weekly"], [106,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","64.00 %","Percentage","2019/2020_Feb","2020-02-01","2020-02-29","Weekly"], [107,"YCC157","Benefits % calls answered in 20 seconds - TOTAL","62.10 %","Percentage","2019/2020_Mar","2020-03-01","2020-03-31","Weekly"] ]}