_id	KpiId	KpiName	Value	DataType	Period	StartDate	EndDate	CollectionFrequency
1	YCC157	Benefits % calls answered in 20 seconds - TOTAL	33.10 %	Percentage	2013/2014_Q1	2013-04-01	2013-06-30	Weekly
2	YCC157	Benefits % calls answered in 20 seconds - TOTAL	43.70 %	Percentage	2013/2014	2013-04-01	2014-03-31	Weekly
3	YCC157	Benefits % calls answered in 20 seconds - TOTAL	47.10 %	Percentage	2013/2014_Q2	2013-07-01	2013-09-30	Weekly
4	YCC157	Benefits % calls answered in 20 seconds - TOTAL	48.80 %	Percentage	2013/2014_Q3	2013-10-01	2013-12-31	Weekly
5	YCC157	Benefits % calls answered in 20 seconds - TOTAL	50.70 %	Percentage	2013/2014_Q4	2014-01-01	2014-03-31	Weekly
6	YCC157	Benefits % calls answered in 20 seconds - TOTAL	49.10 %	Percentage	2014/2015_Q1	2014-04-01	2014-06-30	Weekly
7	YCC157	Benefits % calls answered in 20 seconds - TOTAL	51.30 %	Percentage	2014/2015_Apr	2014-04-01	2014-04-30	Weekly
8	YCC157	Benefits % calls answered in 20 seconds - TOTAL	48.60 %	Percentage	2014/2015	2014-04-01	2015-03-31	Weekly
9	YCC157	Benefits % calls answered in 20 seconds - TOTAL	44.50 %	Percentage	2014/2015_May	2014-05-01	2014-05-31	Weekly
10	YCC157	Benefits % calls answered in 20 seconds - TOTAL	51.40 %	Percentage	2014/2015_Jun	2014-06-01	2014-06-30	Weekly
11	YCC157	Benefits % calls answered in 20 seconds - TOTAL	45.90 %	Percentage	2014/2015_Q2	2014-07-01	2014-09-30	Weekly
12	YCC157	Benefits % calls answered in 20 seconds - TOTAL	52.60 %	Percentage	2014/2015_Jul	2014-07-01	2014-07-31	Weekly
13	YCC157	Benefits % calls answered in 20 seconds - TOTAL	48.50 %	Percentage	2014/2015_Aug	2014-08-01	2014-08-31	Weekly
14	YCC157	Benefits % calls answered in 20 seconds - TOTAL	37.80 %	Percentage	2014/2015_Sep	2014-09-01	2014-09-30	Weekly
15	YCC157	Benefits % calls answered in 20 seconds - TOTAL	54.30 %	Percentage	2014/2015_Oct	2014-10-01	2014-10-31	Weekly
16	YCC157	Benefits % calls answered in 20 seconds - TOTAL	51.40 %	Percentage	2014/2015_Q3	2014-10-01	2014-12-31	Weekly
17	YCC157	Benefits % calls answered in 20 seconds - TOTAL	44.20 %	Percentage	2014/2015_Nov	2014-11-01	2014-11-30	Weekly
18	YCC157	Benefits % calls answered in 20 seconds - TOTAL	56.40 %	Percentage	2014/2015_Dec	2014-12-01	2014-12-31	Weekly
19	YCC157	Benefits % calls answered in 20 seconds - TOTAL	46.60 %	Percentage	2014/2015_Jan	2015-01-01	2015-01-31	Weekly
20	YCC157	Benefits % calls answered in 20 seconds - TOTAL	48.70 %	Percentage	2014/2015_Q4	2015-01-01	2015-03-31	Weekly
21	YCC157	Benefits % calls answered in 20 seconds - TOTAL	55.00 %	Percentage	2014/2015_Feb	2015-02-01	2015-02-28	Weekly
22	YCC157	Benefits % calls answered in 20 seconds - TOTAL	46.00 %	Percentage	2014/2015_Mar	2015-03-01	2015-03-31	Weekly
23	YCC157	Benefits % calls answered in 20 seconds - TOTAL	59.10 %	Percentage	2015/2016_Q1	2015-04-01	2015-06-30	Weekly
24	YCC157	Benefits % calls answered in 20 seconds - TOTAL	72.80 %	Percentage	2015/2016	2015-04-01	2016-03-31	Weekly
25	YCC157	Benefits % calls answered in 20 seconds - TOTAL	43.50 %	Percentage	2015/2016_Apr	2015-04-01	2015-04-30	Weekly
26	YCC157	Benefits % calls answered in 20 seconds - TOTAL	72.30 %	Percentage	2015/2016_May	2015-05-01	2015-05-31	Weekly
27	YCC157	Benefits % calls answered in 20 seconds - TOTAL	67.90 %	Percentage	2015/2016_Jun	2015-06-01	2015-06-30	Weekly
28	YCC157	Benefits % calls answered in 20 seconds - TOTAL	78.78 %	Percentage	2015/2016_Q2	2015-07-01	2015-09-30	Weekly
29	YCC157	Benefits % calls answered in 20 seconds - TOTAL	75.30 %	Percentage	2015/2016_Jul	2015-07-01	2015-07-31	Weekly
30	YCC157	Benefits % calls answered in 20 seconds - TOTAL	81.70 %	Percentage	2015/2016_Aug	2015-08-01	2015-08-31	Weekly
31	YCC157	Benefits % calls answered in 20 seconds - TOTAL	79.79 %	Percentage	2015/2016_Sep	2015-09-01	2015-09-30	Weekly
32	YCC157	Benefits % calls answered in 20 seconds - TOTAL	79.18 %	Percentage	2015/2016_Q3	2015-10-01	2015-12-31	Weekly
33	YCC157	Benefits % calls answered in 20 seconds - TOTAL	74.20 %	Percentage	2015/2016_Oct	2015-10-01	2015-10-31	Weekly
34	YCC157	Benefits % calls answered in 20 seconds - TOTAL	82.44 %	Percentage	2015/2016_Nov	2015-11-01	2015-11-30	Weekly
35	YCC157	Benefits % calls answered in 20 seconds - TOTAL	81.50 %	Percentage	2015/2016_Dec	2015-12-01	2015-12-31	Weekly
36	YCC157	Benefits % calls answered in 20 seconds - TOTAL	78.40 %	Percentage	2015/2016_Q4	2016-01-01	2016-03-31	Weekly
37	YCC157	Benefits % calls answered in 20 seconds - TOTAL	75.60 %	Percentage	2015/2016_Jan	2016-01-01	2016-01-31	Weekly
38	YCC157	Benefits % calls answered in 20 seconds - TOTAL	85.60 %	Percentage	2015/2016_Feb	2016-02-01	2016-02-29	Weekly
39	YCC157	Benefits % calls answered in 20 seconds - TOTAL	74.60 %	Percentage	2015/2016_Mar	2016-03-01	2016-03-31	Weekly
40	YCC157	Benefits % calls answered in 20 seconds - TOTAL	69.10 %	Percentage	2016/2017	2016-04-01	2017-03-31	Weekly
41	YCC157	Benefits % calls answered in 20 seconds - TOTAL	83.40 %	Percentage	2016/2017_Q1	2016-04-01	2016-06-30	Weekly
42	YCC157	Benefits % calls answered in 20 seconds - TOTAL	80.30 %	Percentage	2016/2017_Apr	2016-04-01	2016-04-30	Weekly
43	YCC157	Benefits % calls answered in 20 seconds - TOTAL	89.20 %	Percentage	2016/2017_May	2016-05-01	2016-05-31	Weekly
44	YCC157	Benefits % calls answered in 20 seconds - TOTAL	81.50 %	Percentage	2016/2017_Jun	2016-06-01	2016-06-30	Weekly
45	YCC157	Benefits % calls answered in 20 seconds - TOTAL	59.80 %	Percentage	2016/2017_Q2	2016-07-01	2016-09-30	Weekly
46	YCC157	Benefits % calls answered in 20 seconds - TOTAL	75.80 %	Percentage	2016/2017_Jul	2016-07-01	2016-07-31	Weekly
47	YCC157	Benefits % calls answered in 20 seconds - TOTAL	54.30 %	Percentage	2016/2017_Aug	2016-08-01	2016-08-31	Weekly
48	YCC157	Benefits % calls answered in 20 seconds - TOTAL	52.20 %	Percentage	2016/2017_Sep	2016-09-01	2016-09-30	Weekly
49	YCC157	Benefits % calls answered in 20 seconds - TOTAL	61.10 %	Percentage	2016/2017_Oct	2016-10-01	2016-10-31	Weekly
50	YCC157	Benefits % calls answered in 20 seconds - TOTAL	67.50 %	Percentage	2016/2017_Q3	2016-10-01	2016-12-31	Weekly
51	YCC157	Benefits % calls answered in 20 seconds - TOTAL	71.00 %	Percentage	2016/2017_Nov	2016-11-01	2016-11-30	Weekly
52	YCC157	Benefits % calls answered in 20 seconds - TOTAL	72.10 %	Percentage	2016/2017_Dec	2016-12-01	2016-12-31	Weekly
53	YCC157	Benefits % calls answered in 20 seconds - TOTAL	66.20 %	Percentage	2016/2017_Q4	2017-01-01	2017-03-31	Weekly
54	YCC157	Benefits % calls answered in 20 seconds - TOTAL	68.40 %	Percentage	2016/2017_Jan	2017-01-01	2017-01-31	Weekly
55	YCC157	Benefits % calls answered in 20 seconds - TOTAL	74.90 %	Percentage	2016/2017_Feb	2017-02-01	2017-02-28	Weekly
56	YCC157	Benefits % calls answered in 20 seconds - TOTAL	57.30 %	Percentage	2016/2017_Mar	2017-03-01	2017-03-31	Weekly
57	YCC157	Benefits % calls answered in 20 seconds - TOTAL	74.40 %	Percentage	2017/2018_Apr	2017-04-01	2017-04-30	Weekly
58	YCC157	Benefits % calls answered in 20 seconds - TOTAL	69.69 %	Percentage	2017/2018	2017-04-01	2018-03-31	Weekly
59	YCC157	Benefits % calls answered in 20 seconds - TOTAL	66.87 %	Percentage	2017/2018_Q1	2017-04-01	2017-06-30	Weekly
60	YCC157	Benefits % calls answered in 20 seconds - TOTAL	55.40 %	Percentage	2017/2018_May	2017-05-01	2017-05-31	Weekly
61	YCC157	Benefits % calls answered in 20 seconds - TOTAL	70.80 %	Percentage	2017/2018_Jun	2017-06-01	2017-06-30	Weekly
62	YCC157	Benefits % calls answered in 20 seconds - TOTAL	77.40 %	Percentage	2017/2018_Q2	2017-07-01	2017-09-30	Weekly
63	YCC157	Benefits % calls answered in 20 seconds - TOTAL	76.80 %	Percentage	2017/2018_Jul	2017-07-01	2017-07-31	Weekly
64	YCC157	Benefits % calls answered in 20 seconds - TOTAL	79.10 %	Percentage	2017/2018_Aug	2017-08-01	2017-08-31	Weekly
65	YCC157	Benefits % calls answered in 20 seconds - TOTAL	76.40 %	Percentage	2017/2018_Sep	2017-09-01	2017-09-30	Weekly
66	YCC157	Benefits % calls answered in 20 seconds - TOTAL	70.70 %	Percentage	2017/2018_Q3	2017-10-01	2017-12-31	Weekly
67	YCC157	Benefits % calls answered in 20 seconds - TOTAL	76.70 %	Percentage	2017/2018_Oct	2017-10-01	2017-10-31	Weekly
68	YCC157	Benefits % calls answered in 20 seconds - TOTAL	63.70 %	Percentage	2017/2018_Nov	2017-11-01	2017-11-30	Weekly
69	YCC157	Benefits % calls answered in 20 seconds - TOTAL	71.60 %	Percentage	2017/2018_Dec	2017-12-01	2017-12-31	Weekly
70	YCC157	Benefits % calls answered in 20 seconds - TOTAL	63.80 %	Percentage	2017/2018_Q4	2018-01-01	2018-03-31	Weekly
71	YCC157	Benefits % calls answered in 20 seconds - TOTAL	69.70 %	Percentage	2017/2018_Jan	2018-01-01	2018-01-31	Weekly
72	YCC157	Benefits % calls answered in 20 seconds - TOTAL	70.20 %	Percentage	2017/2018_Feb	2018-02-01	2018-02-28	Weekly
73	YCC157	Benefits % calls answered in 20 seconds - TOTAL	51.40 %	Percentage	2017/2018_Mar	2018-03-01	2018-03-31	Weekly
74	YCC157	Benefits % calls answered in 20 seconds - TOTAL	59.30 %	Percentage	2018/2019	2018-04-01	2019-03-31	Weekly
75	YCC157	Benefits % calls answered in 20 seconds - TOTAL	56.30 %	Percentage	2018/2019_Q1	2018-04-01	2018-06-30	Weekly
76	YCC157	Benefits % calls answered in 20 seconds - TOTAL	47.80 %	Percentage	2018/2019_Apr	2018-04-01	2018-04-30	Weekly
77	YCC157	Benefits % calls answered in 20 seconds - TOTAL	61.70 %	Percentage	2018/2019_May	2018-05-01	2018-05-31	Weekly
78	YCC157	Benefits % calls answered in 20 seconds - TOTAL	60.30 %	Percentage	2018/2019_Jun	2018-06-01	2018-06-30	Weekly
79	YCC157	Benefits % calls answered in 20 seconds - TOTAL	64.60 %	Percentage	2018/2019_Q2	2018-07-01	2018-09-30	Weekly
80	YCC157	Benefits % calls answered in 20 seconds - TOTAL	68.10 %	Percentage	2018/2019_Jul	2018-07-01	2018-07-31	Weekly
81	YCC157	Benefits % calls answered in 20 seconds - TOTAL	63.30 %	Percentage	2018/2019_Aug	2018-08-01	2018-08-31	Weekly
82	YCC157	Benefits % calls answered in 20 seconds - TOTAL	62.60 %	Percentage	2018/2019_Sep	2018-09-01	2018-09-30	Weekly
83	YCC157	Benefits % calls answered in 20 seconds - TOTAL	65.40 %	Percentage	2018/2019_Q3	2018-10-01	2018-12-31	Weekly
84	YCC157	Benefits % calls answered in 20 seconds - TOTAL	62.10 %	Percentage	2018/2019_Oct	2018-10-01	2018-10-31	Weekly
85	YCC157	Benefits % calls answered in 20 seconds - TOTAL	63.70 %	Percentage	2018/2019_Nov	2018-11-01	2018-11-30	Weekly
86	YCC157	Benefits % calls answered in 20 seconds - TOTAL	74.10 %	Percentage	2018/2019_Dec	2018-12-01	2018-12-31	Weekly
87	YCC157	Benefits % calls answered in 20 seconds - TOTAL	53.70 %	Percentage	2018/2019_Jan	2019-01-01	2019-01-31	Weekly
88	YCC157	Benefits % calls answered in 20 seconds - TOTAL	51.80 %	Percentage	2018/2019_Q4	2019-01-01	2019-03-31	Weekly
89	YCC157	Benefits % calls answered in 20 seconds - TOTAL	52.00 %	Percentage	2018/2019_Feb	2019-02-01	2019-02-28	Weekly
90	YCC157	Benefits % calls answered in 20 seconds - TOTAL	50.20 %	Percentage	2018/2019_Mar	2019-03-01	2019-03-31	Weekly
91	YCC157	Benefits % calls answered in 20 seconds - TOTAL	43.40 %	Percentage	2019/2020	2019-04-01	2020-03-31	Weekly
92	YCC157	Benefits % calls answered in 20 seconds - TOTAL	34.20 %	Percentage	2019/2020_Apr	2019-04-01	2019-04-30	Weekly
93	YCC157	Benefits % calls answered in 20 seconds - TOTAL	36.60 %	Percentage	2019/2020_Q1	2019-04-01	2019-06-30	Weekly
94	YCC157	Benefits % calls answered in 20 seconds - TOTAL	30.00 %	Percentage	2019/2020_May	2019-05-01	2019-05-31	Weekly
95	YCC157	Benefits % calls answered in 20 seconds - TOTAL	47.10 %	Percentage	2019/2020_Jun	2019-06-01	2019-06-30	Weekly
96	YCC157	Benefits % calls answered in 20 seconds - TOTAL	43.80 %	Percentage	2019/2020_Jul	2019-07-01	2019-07-31	Weekly
97	YCC157	Benefits % calls answered in 20 seconds - TOTAL	37.90 %	Percentage	2019/2020_Q2	2019-07-01	2019-09-30	Weekly
98	YCC157	Benefits % calls answered in 20 seconds - TOTAL	39.10 %	Percentage	2019/2020_Aug	2019-08-01	2019-08-31	Weekly
99	YCC157	Benefits % calls answered in 20 seconds - TOTAL	31.70 %	Percentage	2019/2020_Sep	2019-09-01	2019-09-30	Weekly
100	YCC157	Benefits % calls answered in 20 seconds - TOTAL	44.70 %	Percentage	2019/2020_Q3	2019-10-01	2019-12-31	Weekly
101	YCC157	Benefits % calls answered in 20 seconds - TOTAL	39.80 %	Percentage	2019/2020_Oct	2019-10-01	2019-10-31	Weekly
102	YCC157	Benefits % calls answered in 20 seconds - TOTAL	44.00 %	Percentage	2019/2020_Nov	2019-11-01	2019-11-30	Weekly
103	YCC157	Benefits % calls answered in 20 seconds - TOTAL	54.50 %	Percentage	2019/2020_Dec	2019-12-01	2019-12-31	Weekly
104	YCC157	Benefits % calls answered in 20 seconds - TOTAL	57.30 %	Percentage	2019/2020_Q4	2020-01-01	2020-03-31	Weekly
105	YCC157	Benefits % calls answered in 20 seconds - TOTAL	45.90 %	Percentage	2019/2020_Jan	2020-01-01	2020-01-31	Weekly
106	YCC157	Benefits % calls answered in 20 seconds - TOTAL	64.00 %	Percentage	2019/2020_Feb	2020-02-01	2020-02-29	Weekly
107	YCC157	Benefits % calls answered in 20 seconds - TOTAL	62.10 %	Percentage	2019/2020_Mar	2020-03-01	2020-03-31	Weekly