<data xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<row _id="1"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>21.43 %</Value><DataType>Percentage</DataType><Period>2011/2012</Period><StartDate>2011-04-01</StartDate><EndDate>2012-03-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="2"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>23.03 %</Value><DataType>Percentage</DataType><Period>2012/2013</Period><StartDate>2012-04-01</StartDate><EndDate>2013-03-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="3"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>47.27 %</Value><DataType>Percentage</DataType><Period>2013/2014</Period><StartDate>2013-04-01</StartDate><EndDate>2014-03-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="4"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>9.24 %</Value><DataType>Percentage</DataType><Period>2014/2015_Q1</Period><StartDate>2014-04-01</StartDate><EndDate>2014-06-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="5"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>8.68 %</Value><DataType>Percentage</DataType><Period>2014/2015_Apr</Period><StartDate>2014-04-01</StartDate><EndDate>2014-04-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="6"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>33.09 %</Value><DataType>Percentage</DataType><Period>2014/2015</Period><StartDate>2014-04-01</StartDate><EndDate>2015-03-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="7"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>12.04 %</Value><DataType>Percentage</DataType><Period>2014/2015_May</Period><StartDate>2014-05-01</StartDate><EndDate>2014-05-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="8"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>9.24 %</Value><DataType>Percentage</DataType><Period>2014/2015_Jun</Period><StartDate>2014-06-01</StartDate><EndDate>2014-06-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="9"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>16.46 %</Value><DataType>Percentage</DataType><Period>2014/2015_Jul</Period><StartDate>2014-07-01</StartDate><EndDate>2014-07-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="10"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>17.52 %</Value><DataType>Percentage</DataType><Period>2014/2015_Q2</Period><StartDate>2014-07-01</StartDate><EndDate>2014-09-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="11"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>19.63 %</Value><DataType>Percentage</DataType><Period>2014/2015_Aug</Period><StartDate>2014-08-01</StartDate><EndDate>2014-08-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="12"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>17.52 %</Value><DataType>Percentage</DataType><Period>2014/2015_Sep</Period><StartDate>2014-09-01</StartDate><EndDate>2014-09-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="13"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>20.22 %</Value><DataType>Percentage</DataType><Period>2014/2015_Oct</Period><StartDate>2014-10-01</StartDate><EndDate>2014-10-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="14"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>22.56 %</Value><DataType>Percentage</DataType><Period>2014/2015_Q3</Period><StartDate>2014-10-01</StartDate><EndDate>2014-12-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="15"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>23.69 %</Value><DataType>Percentage</DataType><Period>2014/2015_Nov</Period><StartDate>2014-11-01</StartDate><EndDate>2014-11-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="16"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>27.11 %</Value><DataType>Percentage</DataType><Period>2014/2015_Dec</Period><StartDate>2014-12-01</StartDate><EndDate>2014-12-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="17"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>26.50 %</Value><DataType>Percentage</DataType><Period>2014/2015_Jan</Period><StartDate>2015-01-01</StartDate><EndDate>2015-01-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="18"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>33.09 %</Value><DataType>Percentage</DataType><Period>2014/2015_Q4</Period><StartDate>2015-01-01</StartDate><EndDate>2015-03-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="19"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>32.51 %</Value><DataType>Percentage</DataType><Period>2014/2015_Feb</Period><StartDate>2015-02-01</StartDate><EndDate>2015-02-28</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="20"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>33.09 %</Value><DataType>Percentage</DataType><Period>2014/2015_Mar</Period><StartDate>2015-03-01</StartDate><EndDate>2015-03-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="21"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>6.46 %</Value><DataType>Percentage</DataType><Period>2015/2016_Q1</Period><StartDate>2015-04-01</StartDate><EndDate>2015-06-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="22"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>30.50 %</Value><DataType>Percentage</DataType><Period>2015/2016</Period><StartDate>2015-04-01</StartDate><EndDate>2016-03-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="23"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>-2.36 %</Value><DataType>Percentage</DataType><Period>2015/2016_Apr</Period><StartDate>2015-04-01</StartDate><EndDate>2015-04-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="24"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>1.44 %</Value><DataType>Percentage</DataType><Period>2015/2016_May</Period><StartDate>2015-05-01</StartDate><EndDate>2015-05-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="25"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>6.46 %</Value><DataType>Percentage</DataType><Period>2015/2016_Jun</Period><StartDate>2015-06-01</StartDate><EndDate>2015-06-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="26"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>20.59 %</Value><DataType>Percentage</DataType><Period>2015/2016_Q2</Period><StartDate>2015-07-01</StartDate><EndDate>2015-09-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="27"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>15.99 %</Value><DataType>Percentage</DataType><Period>2015/2016_Jul</Period><StartDate>2015-07-01</StartDate><EndDate>2015-07-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="28"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>18.06 %</Value><DataType>Percentage</DataType><Period>2015/2016_Aug</Period><StartDate>2015-08-01</StartDate><EndDate>2015-08-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="29"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>20.59 %</Value><DataType>Percentage</DataType><Period>2015/2016_Sep</Period><StartDate>2015-09-01</StartDate><EndDate>2015-09-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="30"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>28.14 %</Value><DataType>Percentage</DataType><Period>2015/2016_Q3</Period><StartDate>2015-10-01</StartDate><EndDate>2015-12-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="31"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>19.00 %</Value><DataType>Percentage</DataType><Period>2015/2016_Oct</Period><StartDate>2015-10-01</StartDate><EndDate>2015-10-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="32"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>25.00 %</Value><DataType>Percentage</DataType><Period>2015/2016_Nov</Period><StartDate>2015-11-01</StartDate><EndDate>2015-11-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="33"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>28.14 %</Value><DataType>Percentage</DataType><Period>2015/2016_Dec</Period><StartDate>2015-12-01</StartDate><EndDate>2015-12-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="34"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>30.50 %</Value><DataType>Percentage</DataType><Period>2015/2016_Q4</Period><StartDate>2016-01-01</StartDate><EndDate>2016-03-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="35"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>29.20 %</Value><DataType>Percentage</DataType><Period>2015/2016_Jan</Period><StartDate>2016-01-01</StartDate><EndDate>2016-01-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="36"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>30.60 %</Value><DataType>Percentage</DataType><Period>2015/2016_Feb</Period><StartDate>2016-02-01</StartDate><EndDate>2016-02-29</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="37"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>30.50 %</Value><DataType>Percentage</DataType><Period>2015/2016_Mar</Period><StartDate>2016-03-01</StartDate><EndDate>2016-03-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="38"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>42.09 %</Value><DataType>Percentage</DataType><Period>2016/2017</Period><StartDate>2016-04-01</StartDate><EndDate>2017-03-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="39"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>19.16 %</Value><DataType>Percentage</DataType><Period>2016/2017_Apr</Period><StartDate>2016-04-01</StartDate><EndDate>2016-04-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="40"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>28.80 %</Value><DataType>Percentage</DataType><Period>2016/2017_Q1</Period><StartDate>2016-04-01</StartDate><EndDate>2016-06-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="41"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>25.62 %</Value><DataType>Percentage</DataType><Period>2016/2017_May</Period><StartDate>2016-05-01</StartDate><EndDate>2016-05-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="42"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>28.80 %</Value><DataType>Percentage</DataType><Period>2016/2017_Jun</Period><StartDate>2016-06-01</StartDate><EndDate>2016-06-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="43"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>39.18 %</Value><DataType>Percentage</DataType><Period>2016/2017_Q2</Period><StartDate>2016-07-01</StartDate><EndDate>2016-09-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="44"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>33.04 %</Value><DataType>Percentage</DataType><Period>2016/2017_Jul</Period><StartDate>2016-07-01</StartDate><EndDate>2016-07-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="45"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>37.83 %</Value><DataType>Percentage</DataType><Period>2016/2017_Aug</Period><StartDate>2016-08-01</StartDate><EndDate>2016-08-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="46"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>39.18 %</Value><DataType>Percentage</DataType><Period>2016/2017_Sep</Period><StartDate>2016-09-01</StartDate><EndDate>2016-09-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="47"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>40.17 %</Value><DataType>Percentage</DataType><Period>2016/2017_Oct</Period><StartDate>2016-10-01</StartDate><EndDate>2016-10-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="48"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>41.40 %</Value><DataType>Percentage</DataType><Period>2016/2017_Q3</Period><StartDate>2016-10-01</StartDate><EndDate>2016-12-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="49"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>40.13 %</Value><DataType>Percentage</DataType><Period>2016/2017_Nov</Period><StartDate>2016-11-01</StartDate><EndDate>2016-11-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="50"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>41.40 %</Value><DataType>Percentage</DataType><Period>2016/2017_Dec</Period><StartDate>2016-12-01</StartDate><EndDate>2016-12-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="51"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>42.09 %</Value><DataType>Percentage</DataType><Period>2016/2017_Q4</Period><StartDate>2017-01-01</StartDate><EndDate>2017-03-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="52"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>42.09 %</Value><DataType>Percentage</DataType><Period>2016/2017_Jan</Period><StartDate>2017-01-01</StartDate><EndDate>2017-01-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="53"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>41.92 %</Value><DataType>Percentage</DataType><Period>2016/2017_Feb</Period><StartDate>2017-02-01</StartDate><EndDate>2017-02-28</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="54"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>42.09 %</Value><DataType>Percentage</DataType><Period>2016/2017_Mar</Period><StartDate>2017-03-01</StartDate><EndDate>2017-03-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="55"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>6.16 %</Value><DataType>Percentage</DataType><Period>2017/2018_Apr</Period><StartDate>2017-04-01</StartDate><EndDate>2017-04-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="56"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>43.38 %</Value><DataType>Percentage</DataType><Period>2017/2018</Period><StartDate>2017-04-01</StartDate><EndDate>2018-03-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="57"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>23.80 %</Value><DataType>Percentage</DataType><Period>2017/2018_Q1</Period><StartDate>2017-04-01</StartDate><EndDate>2017-06-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="58"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>8.79 %</Value><DataType>Percentage</DataType><Period>2017/2018_May</Period><StartDate>2017-05-01</StartDate><EndDate>2017-05-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="59"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>23.80 %</Value><DataType>Percentage</DataType><Period>2017/2018_Jun</Period><StartDate>2017-06-01</StartDate><EndDate>2017-06-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="60"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>27.32 %</Value><DataType>Percentage</DataType><Period>2017/2018_Q2</Period><StartDate>2017-07-01</StartDate><EndDate>2017-09-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="61"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>30.86 %</Value><DataType>Percentage</DataType><Period>2017/2018_Jul</Period><StartDate>2017-07-01</StartDate><EndDate>2017-07-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="62"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>32.34 %</Value><DataType>Percentage</DataType><Period>2017/2018_Aug</Period><StartDate>2017-08-01</StartDate><EndDate>2017-08-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="63"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>27.32 %</Value><DataType>Percentage</DataType><Period>2017/2018_Sep</Period><StartDate>2017-09-01</StartDate><EndDate>2017-09-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="64"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>32.98 %</Value><DataType>Percentage</DataType><Period>2017/2018_Q3</Period><StartDate>2017-10-01</StartDate><EndDate>2017-12-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="65"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>27.81 %</Value><DataType>Percentage</DataType><Period>2017/2018_Oct</Period><StartDate>2017-10-01</StartDate><EndDate>2017-10-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="66"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>31.28 %</Value><DataType>Percentage</DataType><Period>2017/2018_Nov</Period><StartDate>2017-11-01</StartDate><EndDate>2017-11-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="67"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>32.98 %</Value><DataType>Percentage</DataType><Period>2017/2018_Dec</Period><StartDate>2017-12-01</StartDate><EndDate>2017-12-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="68"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>43.38 %</Value><DataType>Percentage</DataType><Period>2017/2018_Q4</Period><StartDate>2018-01-01</StartDate><EndDate>2018-03-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="69"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>44.01 %</Value><DataType>Percentage</DataType><Period>2017/2018_Jan</Period><StartDate>2018-01-01</StartDate><EndDate>2018-01-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="70"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>44.00 %</Value><DataType>Percentage</DataType><Period>2017/2018_Feb</Period><StartDate>2018-02-01</StartDate><EndDate>2018-02-28</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="71"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>43.38 %</Value><DataType>Percentage</DataType><Period>2017/2018_Mar</Period><StartDate>2018-03-01</StartDate><EndDate>2018-03-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="72"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>43.92 %</Value><DataType>Percentage</DataType><Period>2018/2019</Period><StartDate>2018-04-01</StartDate><EndDate>2019-03-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="73"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>29.53 %</Value><DataType>Percentage</DataType><Period>2018/2019_Q1</Period><StartDate>2018-04-01</StartDate><EndDate>2018-06-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="74"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>7.86 %</Value><DataType>Percentage</DataType><Period>2018/2019_Apr</Period><StartDate>2018-04-01</StartDate><EndDate>2018-04-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="75"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>25.23 %</Value><DataType>Percentage</DataType><Period>2018/2019_May</Period><StartDate>2018-05-01</StartDate><EndDate>2018-05-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="76"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>29.53 %</Value><DataType>Percentage</DataType><Period>2018/2019_Jun</Period><StartDate>2018-06-01</StartDate><EndDate>2018-06-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="77"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>38.97 %</Value><DataType>Percentage</DataType><Period>2018/2019_Q2</Period><StartDate>2018-07-01</StartDate><EndDate>2018-09-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="78"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>32.39 %</Value><DataType>Percentage</DataType><Period>2018/2019_Jul</Period><StartDate>2018-07-01</StartDate><EndDate>2018-07-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="79"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>38.07 %</Value><DataType>Percentage</DataType><Period>2018/2019_Aug</Period><StartDate>2018-08-01</StartDate><EndDate>2018-08-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="80"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>38.97 %</Value><DataType>Percentage</DataType><Period>2018/2019_Sep</Period><StartDate>2018-09-01</StartDate><EndDate>2018-09-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="81"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>45.80 %</Value><DataType>Percentage</DataType><Period>2018/2019_Q3</Period><StartDate>2018-10-01</StartDate><EndDate>2018-12-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="82"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>41.56 %</Value><DataType>Percentage</DataType><Period>2018/2019_Oct</Period><StartDate>2018-10-01</StartDate><EndDate>2018-10-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="83"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>43.15 %</Value><DataType>Percentage</DataType><Period>2018/2019_Nov</Period><StartDate>2018-11-01</StartDate><EndDate>2018-11-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="84"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>45.80 %</Value><DataType>Percentage</DataType><Period>2018/2019_Dec</Period><StartDate>2018-12-01</StartDate><EndDate>2018-12-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="85"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>43.39 %</Value><DataType>Percentage</DataType><Period>2018/2019_Jan</Period><StartDate>2019-01-01</StartDate><EndDate>2019-01-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="86"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>43.92 %</Value><DataType>Percentage</DataType><Period>2018/2019_Q4</Period><StartDate>2019-01-01</StartDate><EndDate>2019-03-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="87"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>42.21 %</Value><DataType>Percentage</DataType><Period>2018/2019_Feb</Period><StartDate>2019-02-01</StartDate><EndDate>2019-02-28</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="88"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>43.92 %</Value><DataType>Percentage</DataType><Period>2018/2019_Mar</Period><StartDate>2019-03-01</StartDate><EndDate>2019-03-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="89"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>15.76 %</Value><DataType>Percentage</DataType><Period>2019/2020_Apr</Period><StartDate>2019-04-01</StartDate><EndDate>2019-04-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="90"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>18.44 %</Value><DataType>Percentage</DataType><Period>2019/2020_Q1</Period><StartDate>2019-04-01</StartDate><EndDate>2019-06-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="91"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>20.44 %</Value><DataType>Percentage</DataType><Period>2019/2020_May</Period><StartDate>2019-05-01</StartDate><EndDate>2019-05-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="92"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>18.44 %</Value><DataType>Percentage</DataType><Period>2019/2020_Jun</Period><StartDate>2019-06-01</StartDate><EndDate>2019-06-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="93"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>11.49 %</Value><DataType>Percentage</DataType><Period>2019/2020_Jul</Period><StartDate>2019-07-01</StartDate><EndDate>2019-07-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="94"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>31.99 %</Value><DataType>Percentage</DataType><Period>2019/2020_Q2</Period><StartDate>2019-07-01</StartDate><EndDate>2019-09-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="95"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>29.82 %</Value><DataType>Percentage</DataType><Period>2019/2020_Aug</Period><StartDate>2019-08-01</StartDate><EndDate>2019-08-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="96"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>31.99 %</Value><DataType>Percentage</DataType><Period>2019/2020_Sep</Period><StartDate>2019-09-01</StartDate><EndDate>2019-09-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="97"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>35.95 %</Value><DataType>Percentage</DataType><Period>2019/2020_Q3</Period><StartDate>2019-10-01</StartDate><EndDate>2019-12-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="98"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>34.15 %</Value><DataType>Percentage</DataType><Period>2019/2020_Oct</Period><StartDate>2019-10-01</StartDate><EndDate>2019-10-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="99"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>36.29 %</Value><DataType>Percentage</DataType><Period>2019/2020_Nov</Period><StartDate>2019-11-01</StartDate><EndDate>2019-11-30</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="100"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>35.95 %</Value><DataType>Percentage</DataType><Period>2019/2020_Dec</Period><StartDate>2019-12-01</StartDate><EndDate>2019-12-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="101"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>40.83 %</Value><DataType>Percentage</DataType><Period>2019/2020_Jan</Period><StartDate>2020-01-01</StartDate><EndDate>2020-01-31</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
<row _id="102"><KpiId>OCC04</KpiId><KpiName>% reduction in non-domestic rates prior year's balances - (YTD)</KpiName><Value>40.05 %</Value><DataType>Percentage</DataType><Period>2019/2020_Feb</Period><StartDate>2020-02-01</StartDate><EndDate>2020-02-29</EndDate><CollectionFrequency>Monthly</CollectionFrequency></row>
</data>
