_id	KpiId	KpiName	Value	DataType	Period	StartDate	EndDate	CollectionFrequency
1	YCC030	Footfall in Customer Centre - % served within target wait time	81.00 %	Percentage	2014/2015_Apr	2014-04-01	2014-04-30	Monthly
2	YCC030	Footfall in Customer Centre - % served within target wait time	74.00 %	Percentage	2014/2015	2014-04-01	2015-03-31	Monthly
3	YCC030	Footfall in Customer Centre - % served within target wait time	79.00 %	Percentage	2014/2015_Q1	2014-04-01	2014-06-30	Monthly
4	YCC030	Footfall in Customer Centre - % served within target wait time	77.00 %	Percentage	2014/2015_May	2014-05-01	2014-05-31	Monthly
5	YCC030	Footfall in Customer Centre - % served within target wait time	80.00 %	Percentage	2014/2015_Jun	2014-06-01	2014-06-30	Monthly
6	YCC030	Footfall in Customer Centre - % served within target wait time	79.00 %	Percentage	2014/2015_Jul	2014-07-01	2014-07-31	Monthly
7	YCC030	Footfall in Customer Centre - % served within target wait time	75.00 %	Percentage	2014/2015_Q2	2014-07-01	2014-09-30	Monthly
8	YCC030	Footfall in Customer Centre - % served within target wait time	79.00 %	Percentage	2014/2015_Aug	2014-08-01	2014-08-31	Monthly
9	YCC030	Footfall in Customer Centre - % served within target wait time	68.00 %	Percentage	2014/2015_Sep	2014-09-01	2014-09-30	Monthly
10	YCC030	Footfall in Customer Centre - % served within target wait time	71.00 %	Percentage	2014/2015_Oct	2014-10-01	2014-10-31	Monthly
11	YCC030	Footfall in Customer Centre - % served within target wait time	72.00 %	Percentage	2014/2015_Q3	2014-10-01	2014-12-31	Monthly
12	YCC030	Footfall in Customer Centre - % served within target wait time	69.00 %	Percentage	2014/2015_Nov	2014-11-01	2014-11-30	Monthly
13	YCC030	Footfall in Customer Centre - % served within target wait time	77.00 %	Percentage	2014/2015_Dec	2014-12-01	2014-12-31	Monthly
14	YCC030	Footfall in Customer Centre - % served within target wait time	69.00 %	Percentage	2014/2015_Jan	2015-01-01	2015-01-31	Monthly
15	YCC030	Footfall in Customer Centre - % served within target wait time	70.00 %	Percentage	2014/2015_Q4	2015-01-01	2015-03-31	Monthly
16	YCC030	Footfall in Customer Centre - % served within target wait time	71.00 %	Percentage	2014/2015_Feb	2015-02-01	2015-02-28	Monthly
17	YCC030	Footfall in Customer Centre - % served within target wait time	71.00 %	Percentage	2014/2015_Mar	2015-03-01	2015-03-31	Monthly
18	YCC030	Footfall in Customer Centre - % served within target wait time	65.00 %	Percentage	2015/2016_Q1	2015-04-01	2015-06-30	Monthly
19	YCC030	Footfall in Customer Centre - % served within target wait time	70.00 %	Percentage	2015/2016	2015-04-01	2016-03-31	Monthly
20	YCC030	Footfall in Customer Centre - % served within target wait time	68.00 %	Percentage	2015/2016_Apr	2015-04-01	2015-04-30	Monthly
21	YCC030	Footfall in Customer Centre - % served within target wait time	61.00 %	Percentage	2015/2016_May	2015-05-01	2015-05-31	Monthly
22	YCC030	Footfall in Customer Centre - % served within target wait time	67.00 %	Percentage	2015/2016_Jun	2015-06-01	2015-06-30	Monthly
23	YCC030	Footfall in Customer Centre - % served within target wait time	71.00 %	Percentage	2015/2016_Q2	2015-07-01	2015-09-30	Monthly
24	YCC030	Footfall in Customer Centre - % served within target wait time	67.00 %	Percentage	2015/2016_Jul	2015-07-01	2015-07-31	Monthly
25	YCC030	Footfall in Customer Centre - % served within target wait time	72.00 %	Percentage	2015/2016_Aug	2015-08-01	2015-08-31	Monthly
26	YCC030	Footfall in Customer Centre - % served within target wait time	72.00 %	Percentage	2015/2016_Sep	2015-09-01	2015-09-30	Monthly
27	YCC030	Footfall in Customer Centre - % served within target wait time	73.00 %	Percentage	2015/2016_Q3	2015-10-01	2015-12-31	Monthly
28	YCC030	Footfall in Customer Centre - % served within target wait time	66.00 %	Percentage	2015/2016_Oct	2015-10-01	2015-10-31	Monthly
29	YCC030	Footfall in Customer Centre - % served within target wait time	75.00 %	Percentage	2015/2016_Nov	2015-11-01	2015-11-30	Monthly
30	YCC030	Footfall in Customer Centre - % served within target wait time	79.00 %	Percentage	2015/2016_Dec	2015-12-01	2015-12-31	Monthly
31	YCC030	Footfall in Customer Centre - % served within target wait time	71.00 %	Percentage	2015/2016_Q4	2016-01-01	2016-03-31	Monthly
32	YCC030	Footfall in Customer Centre - % served within target wait time	69.00 %	Percentage	2015/2016_Jan	2016-01-01	2016-01-31	Monthly
33	YCC030	Footfall in Customer Centre - % served within target wait time	71.00 %	Percentage	2015/2016_Feb	2016-02-01	2016-02-29	Monthly
34	YCC030	Footfall in Customer Centre - % served within target wait time	73.00 %	Percentage	2015/2016_Mar	2016-03-01	2016-03-31	Monthly
35	YCC030	Footfall in Customer Centre - % served within target wait time	74.69 %	Percentage	2016/2017	2016-04-01	2017-03-31	Monthly
36	YCC030	Footfall in Customer Centre - % served within target wait time	74.00 %	Percentage	2016/2017_Q1	2016-04-01	2016-06-30	Monthly
37	YCC030	Footfall in Customer Centre - % served within target wait time	71.00 %	Percentage	2016/2017_Apr	2016-04-01	2016-04-30	Monthly
38	YCC030	Footfall in Customer Centre - % served within target wait time	76.00 %	Percentage	2016/2017_May	2016-05-01	2016-05-31	Monthly
39	YCC030	Footfall in Customer Centre - % served within target wait time	75.00 %	Percentage	2016/2017_Jun	2016-06-01	2016-06-30	Monthly
40	YCC030	Footfall in Customer Centre - % served within target wait time	73.00 %	Percentage	2016/2017_Q2	2016-07-01	2016-09-30	Monthly
41	YCC030	Footfall in Customer Centre - % served within target wait time	74.00 %	Percentage	2016/2017_Jul	2016-07-01	2016-07-31	Monthly
42	YCC030	Footfall in Customer Centre - % served within target wait time	73.00 %	Percentage	2016/2017_Aug	2016-08-01	2016-08-31	Monthly
43	YCC030	Footfall in Customer Centre - % served within target wait time	71.00 %	Percentage	2016/2017_Sep	2016-09-01	2016-09-30	Monthly
44	YCC030	Footfall in Customer Centre - % served within target wait time	74.00 %	Percentage	2016/2017_Oct	2016-10-01	2016-10-31	Monthly
45	YCC030	Footfall in Customer Centre - % served within target wait time	76.00 %	Percentage	2016/2017_Q3	2016-10-01	2016-12-31	Monthly
46	YCC030	Footfall in Customer Centre - % served within target wait time	73.00 %	Percentage	2016/2017_Nov	2016-11-01	2016-11-30	Monthly
47	YCC030	Footfall in Customer Centre - % served within target wait time	83.00 %	Percentage	2016/2017_Dec	2016-12-01	2016-12-31	Monthly
48	YCC030	Footfall in Customer Centre - % served within target wait time	76.00 %	Percentage	2016/2017_Q4	2017-01-01	2017-03-31	Monthly
49	YCC030	Footfall in Customer Centre - % served within target wait time	73.00 %	Percentage	2016/2017_Jan	2017-01-01	2017-01-31	Monthly
50	YCC030	Footfall in Customer Centre - % served within target wait time	83.00 %	Percentage	2016/2017_Feb	2017-02-01	2017-02-28	Monthly
51	YCC030	Footfall in Customer Centre - % served within target wait time	74.07 %	Percentage	2016/2017_Mar	2017-03-01	2017-03-31	Monthly
52	YCC030	Footfall in Customer Centre - % served within target wait time	77.20 %	Percentage	2017/2018_Apr	2017-04-01	2017-04-30	Monthly
53	YCC030	Footfall in Customer Centre - % served within target wait time	78.37 %	Percentage	2017/2018	2017-04-01	2018-03-31	Monthly
54	YCC030	Footfall in Customer Centre - % served within target wait time	78.01 %	Percentage	2017/2018_Q1	2017-04-01	2017-06-30	Monthly
55	YCC030	Footfall in Customer Centre - % served within target wait time	77.60 %	Percentage	2017/2018_May	2017-05-01	2017-05-31	Monthly
56	YCC030	Footfall in Customer Centre - % served within target wait time	79.23 %	Percentage	2017/2018_Jun	2017-06-01	2017-06-30	Monthly
57	YCC030	Footfall in Customer Centre - % served within target wait time	78.96 %	Percentage	2017/2018_Q2	2017-07-01	2017-09-30	Monthly
58	YCC030	Footfall in Customer Centre - % served within target wait time	78.47 %	Percentage	2017/2018_Jul	2017-07-01	2017-07-31	Monthly
59	YCC030	Footfall in Customer Centre - % served within target wait time	81.26 %	Percentage	2017/2018_Aug	2017-08-01	2017-08-31	Monthly
60	YCC030	Footfall in Customer Centre - % served within target wait time	77.63 %	Percentage	2017/2018_Sep	2017-09-01	2017-09-30	Monthly
61	YCC030	Footfall in Customer Centre - % served within target wait time	81.50 %	Percentage	2017/2018_Q3	2017-10-01	2017-12-31	Monthly
62	YCC030	Footfall in Customer Centre - % served within target wait time	82.20 %	Percentage	2017/2018_Oct	2017-10-01	2017-10-31	Monthly
63	YCC030	Footfall in Customer Centre - % served within target wait time	78.32 %	Percentage	2017/2018_Nov	2017-11-01	2017-11-30	Monthly
64	YCC030	Footfall in Customer Centre - % served within target wait time	84.00 %	Percentage	2017/2018_Dec	2017-12-01	2017-12-31	Monthly
65	YCC030	Footfall in Customer Centre - % served within target wait time	75.00 %	Percentage	2017/2018_Q4	2018-01-01	2018-03-31	Monthly
66	YCC030	Footfall in Customer Centre - % served within target wait time	72.00 %	Percentage	2017/2018_Jan	2018-01-01	2018-01-31	Monthly
67	YCC030	Footfall in Customer Centre - % served within target wait time	85.00 %	Percentage	2017/2018_Feb	2018-02-01	2018-02-28	Monthly
68	YCC030	Footfall in Customer Centre - % served within target wait time	71.00 %	Percentage	2017/2018_Mar	2018-03-01	2018-03-31	Monthly
69	YCC030	Footfall in Customer Centre - % served within target wait time	81.87 %	Percentage	2018/2019	2018-04-01	2019-03-31	Monthly
70	YCC030	Footfall in Customer Centre - % served within target wait time	79.00 %	Percentage	2018/2019_Q1	2018-04-01	2018-06-30	Monthly
71	YCC030	Footfall in Customer Centre - % served within target wait time	68.00 %	Percentage	2018/2019_Apr	2018-04-01	2018-04-30	Monthly
72	YCC030	Footfall in Customer Centre - % served within target wait time	83.82 %	Percentage	2018/2019_May	2018-05-01	2018-05-31	Monthly
73	YCC030	Footfall in Customer Centre - % served within target wait time	77.00 %	Percentage	2018/2019_Jun	2018-06-01	2018-06-30	Monthly
74	YCC030	Footfall in Customer Centre - % served within target wait time	83.03 %	Percentage	2018/2019_Q2	2018-07-01	2018-09-30	Monthly
75	YCC030	Footfall in Customer Centre - % served within target wait time	83.00 %	Percentage	2018/2019_Jul	2018-07-01	2018-07-31	Monthly
76	YCC030	Footfall in Customer Centre - % served within target wait time	84.54 %	Percentage	2018/2019_Aug	2018-08-01	2018-08-31	Monthly
77	YCC030	Footfall in Customer Centre - % served within target wait time	81.59 %	Percentage	2018/2019_Sep	2018-09-01	2018-09-30	Monthly
78	YCC030	Footfall in Customer Centre - % served within target wait time	82.12 %	Percentage	2018/2019_Q3	2018-10-01	2018-12-31	Monthly
79	YCC030	Footfall in Customer Centre - % served within target wait time	81.25 %	Percentage	2018/2019_Oct	2018-10-01	2018-10-31	Monthly
80	YCC030	Footfall in Customer Centre - % served within target wait time	83.47 %	Percentage	2018/2019_Nov	2018-11-01	2018-11-30	Monthly
81	YCC030	Footfall in Customer Centre - % served within target wait time	81.68 %	Percentage	2018/2019_Dec	2018-12-01	2018-12-31	Monthly
82	YCC030	Footfall in Customer Centre - % served within target wait time	83.59 %	Percentage	2018/2019_Jan	2019-01-01	2019-01-31	Monthly
83	YCC030	Footfall in Customer Centre - % served within target wait time	83.55 %	Percentage	2018/2019_Q4	2019-01-01	2019-03-31	Monthly
84	YCC030	Footfall in Customer Centre - % served within target wait time	84.36 %	Percentage	2018/2019_Feb	2019-02-01	2019-02-28	Monthly
85	YCC030	Footfall in Customer Centre - % served within target wait time	82.79 %	Percentage	2018/2019_Mar	2019-03-01	2019-03-31	Monthly
86	YCC030	Footfall in Customer Centre - % served within target wait time	83.78 %	Percentage	2019/2020	2019-04-01	2020-03-31	Monthly
87	YCC030	Footfall in Customer Centre - % served within target wait time	80.36 %	Percentage	2019/2020_Apr	2019-04-01	2019-04-30	Monthly
88	YCC030	Footfall in Customer Centre - % served within target wait time	83.22 %	Percentage	2019/2020_Q1	2019-04-01	2019-06-30	Monthly
89	YCC030	Footfall in Customer Centre - % served within target wait time	85.42 %	Percentage	2019/2020_May	2019-05-01	2019-05-31	Monthly
90	YCC030	Footfall in Customer Centre - % served within target wait time	84.09 %	Percentage	2019/2020_Jun	2019-06-01	2019-06-30	Monthly
91	YCC030	Footfall in Customer Centre - % served within target wait time	83.24 %	Percentage	2019/2020_Jul	2019-07-01	2019-07-31	Monthly
92	YCC030	Footfall in Customer Centre - % served within target wait time	83.87 %	Percentage	2019/2020_Q2	2019-07-01	2019-09-30	Monthly
93	YCC030	Footfall in Customer Centre - % served within target wait time	82.97 %	Percentage	2019/2020_Aug	2019-08-01	2019-08-31	Monthly
94	YCC030	Footfall in Customer Centre - % served within target wait time	84.20 %	Percentage	2019/2020_Sep	2019-09-01	2019-09-30	Monthly
95	YCC030	Footfall in Customer Centre - % served within target wait time	84.72 %	Percentage	2019/2020_Q3	2019-10-01	2019-12-31	Monthly
96	YCC030	Footfall in Customer Centre - % served within target wait time	83.35 %	Percentage	2019/2020_Oct	2019-10-01	2019-10-31	Monthly
97	YCC030	Footfall in Customer Centre - % served within target wait time	81.99 %	Percentage	2019/2020_Nov	2019-11-01	2019-11-30	Monthly
98	YCC030	Footfall in Customer Centre - % served within target wait time	89.71 %	Percentage	2019/2020_Dec	2019-12-01	2019-12-31	Monthly
99	YCC030	Footfall in Customer Centre - % served within target wait time	83.31 %	Percentage	2019/2020_Q4	2020-01-01	2020-03-31	Monthly
100	YCC030	Footfall in Customer Centre - % served within target wait time	81.92 %	Percentage	2019/2020_Jan	2020-01-01	2020-01-31	Monthly
101	YCC030	Footfall in Customer Centre - % served within target wait time	84.90 %	Percentage	2019/2020_Feb	2020-02-01	2020-02-29	Monthly
102	YCC030	Footfall in Customer Centre - % served within target wait time	81.85 %	Percentage	2019/2020_Mar	2020-03-01	2020-03-31	Monthly