﻿_id	KpiId	KpiName	Value	DataType	Period	StartDate	EndDate	CollectionFrequency
1	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	NC	Percentage	2016/2017	2016-04-01	2017-03-31	Monthly
2	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	NC	Percentage	2017/2018	2017-04-01	2018-03-31	Monthly
3	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	NC	Percentage	2017/2018_Q4	2018-01-01	2018-03-31	Monthly
4	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	27.24 %	Percentage	2018/2019	2018-04-01	2019-03-31	Monthly
5	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	27.09 %	Percentage	2018/2019_Q1	2018-04-01	2018-06-30	Monthly
6	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	20.30 %	Percentage	2018/2019_Apr	2018-04-01	2018-04-30	Monthly
7	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	26.40 %	Percentage	2018/2019_May	2018-05-01	2018-05-31	Monthly
8	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	31.73 %	Percentage	2018/2019_Jun	2018-06-01	2018-06-30	Monthly
9	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	29.76 %	Percentage	2018/2019_Jul	2018-07-01	2018-07-31	Monthly
10	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	28.02 %	Percentage	2018/2019_Q2	2018-07-01	2018-09-30	Monthly
11	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	25.41 %	Percentage	2018/2019_Aug	2018-08-01	2018-08-31	Monthly
12	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	28.74 %	Percentage	2018/2019_Sep	2018-09-01	2018-09-30	Monthly
13	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	30.29 %	Percentage	2018/2019_Q3	2018-10-01	2018-12-31	Monthly
14	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	25.23 %	Percentage	2018/2019_Oct	2018-10-01	2018-10-31	Monthly
15	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	28.20 %	Percentage	2018/2019_Nov	2018-11-01	2018-11-30	Monthly
16	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	36.78 %	Percentage	2018/2019_Dec	2018-12-01	2018-12-31	Monthly
17	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	23.62 %	Percentage	2018/2019_Q4	2019-01-01	2019-03-31	Monthly
18	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	28.91 %	Percentage	2018/2019_Jan	2019-01-01	2019-01-31	Monthly
19	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	20.61 %	Percentage	2018/2019_Feb	2019-02-01	2019-02-28	Monthly
20	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	19.54 %	Percentage	2018/2019_Mar	2019-03-01	2019-03-31	Monthly
21	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	22.91 %	Percentage	2019/2020_Apr	2019-04-01	2019-04-30	Monthly
22	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	25.86 %	Percentage	2019/2020	2019-04-01	2020-03-31	Monthly
23	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	22.04 %	Percentage	2019/2020_Q1	2019-04-01	2019-06-30	Monthly
24	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	22.62 %	Percentage	2019/2020_May	2019-05-01	2019-05-31	Monthly
25	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	20.28 %	Percentage	2019/2020_Jun	2019-06-01	2019-06-30	Monthly
26	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	20.15 %	Percentage	2019/2020_Jul	2019-07-01	2019-07-31	Monthly
27	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	23.11 %	Percentage	2019/2020_Q2	2019-07-01	2019-09-30	Monthly
28	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	22.50 %	Percentage	2019/2020_Aug	2019-08-01	2019-08-31	Monthly
29	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	26.88 %	Percentage	2019/2020_Sep	2019-09-01	2019-09-30	Monthly
30	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	29.98 %	Percentage	2019/2020_Q3	2019-10-01	2019-12-31	Monthly
31	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	24.79 %	Percentage	2019/2020_Oct	2019-10-01	2019-10-31	Monthly
32	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	33.53 %	Percentage	2019/2020_Nov	2019-11-01	2019-11-30	Monthly
33	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	30.19 %	Percentage	2019/2020_Dec	2019-12-01	2019-12-31	Monthly
34	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	31.61 %	Percentage	2019/2020_Jan	2020-01-01	2020-01-31	Monthly
35	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	29.08 %	Percentage	2019/2020_Q4	2020-01-01	2020-03-31	Monthly
36	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	22.19 %	Percentage	2019/2020_Feb	2020-02-01	2020-02-29	Monthly
37	ASC01b	% of initial calls to adult social care that are resolved with information/advice/guidance (IAG)	32.34 %	Percentage	2019/2020_Mar	2020-03-01	2020-03-31	Monthly
