-
Footfall in Customer Centre - % served within target wait time
Business and Economy
Footfall in Customer Centre - % served within target wait time
-
New user accounts created on Do it Online (Data Unvalidated)
Transparency
New user accounts created on Do it Online (Data Unvalidated)
-
Do it Online service requests (Data Unvalidated)
Transparency
Do it Online service requests (Data Unvalidated)
-
Number of YFAS applications - Grand Total - (YTD)
Health
Number of YFAS applications - Grand Total - (YTD)
-
YFAS CTS Discretionary (£) Budget
Health
YFAS CTS Discretionary (£) Budget
-
YFAS CTS Discretionary (£) TOTAL - (YTD)
Health
YFAS CTS Discretionary (£) TOTAL - (YTD)
-
YFAS Community payments (£) Budget
Health
YFAS Community payments (£) Budget
-
YFAS Community payments (£) TOTAL - (YTD)
Health
YFAS Community payments (£) TOTAL - (YTD)
-
YFAS Emergency payments Budget (£)
Health
YFAS Emergency payments Budget (£)
-
YFAS Emergency payments (£) TOTAL - (YTD)
Health
YFAS Emergency payments (£) TOTAL - (YTD)
-
% of web chats engaged within service level (20 seconds)
Transparency
% of web chats engaged within service level (20 seconds)
-
Tonnage commingled - All CYC Vehicles (Weekly Average)
Environment | Pollution | The YCEO
Tonnage commingled - All CYC Vehicles (Weekly Average)
-
% waste recycled - All CYC Vehicles
Environment | Pollution | The YCEO
% waste recycled - All CYC Vehicles
-
Tonnage commingled - All CYC Vehicles
Environment | Pollution | The YCEO
Tonnage commingled - All CYC Vehicles
-
Tonnage composted (green) - All CYC Vehicles
Environment | Pollution | The YCEO
Tonnage composted (green) - All CYC Vehicles
-
Tonnage recycled - All CYC Vehicles
Environment | Pollution | The YCEO
Tonnage recycled - All CYC Vehicles
-
Tonnage land filled (inc commercial) - All CYC Vehicles
Environment | Pollution | The YCEO
Tonnage land filled (inc commercial) - All CYC Vehicles
-
Number of Complaints (Stage 3) - Waste Services
Environment | Pollution | The YCEO
Number of Complaints (Stage 3) - Waste Services
-
Number of Complaints (Stage 2) - Waste Services
Environment | Pollution | The YCEO
Number of Complaints (Stage 2) - Waste Services
-
Number of Complaints (Stage 1) - Waste Services
Environment | Pollution | The YCEO
Number of Complaints (Stage 1) - Waste Services
-
Number of Complaints (All Stages) - Waste Services
Crime and Community Safety | Transparency
Number of Complaints (All Stages) - Waste Services
-
% of tenants dissatisfied that their landlord listens to their views and acts on them
Housing
% of tenants dissatisfied that their landlord listens to their views and acts on them
-
% of tenants satisfied that their landlord listens to their views and acts on them
Business and Economy | Housing
% of tenants satisfied that their landlord listens to their views and acts on them
-
% of tenants satisfied with the overall service provided by their landlord
Housing
% of tenants satisfied with the overall service provided by their landlord
-
% of tenants who say car parking is a minor problem in their neighbourhood
Transport
% of tenants who say car parking is a minor problem in their neighbourhood